Thank you Amber for your kind words. We love working with our chefs and our customers and want the best outcomes for both! And the reviews you get are a testament to how amazing our hosts find you!
Food Fire & Knives 不仅改变了我的生活以及我作为厨师的运作方式,而且他们也不断改变并不断发展这个游戏;真正成为国内和国际其他较大平台的直接竞争对手。在 Food Fire & Knives,您不仅仅是数量,他们真正关心您作为厨师,就像关心他们的客户一样。动力、热情和奉献精神是无与伦比的;从创始人到首席运营商再到开发协调员,它毫不犹豫地流向厨师。如果您的客户正在寻找一次难忘的体验,或者您的厨师正在寻找一个可以帮助您在各个领域成长的优秀社区,Food Fire & Knives 就是您的最佳选择;我向你保证,你不会失望的!
Food Fire + Knives 回复2026-02-07
Thank you Chef- the partnership with you continues to grow- we appreciate all you do for our hosts that book you!
Hi Stephanie,
Thank you for taking the time to leave feedback. We’re truly sorry your experience did not meet your expectations - that’s never our intention. We take all feedback seriously and have carefully reviewed what happened with your dinner for 9 guests.
For clarity: the four Creamy Pesto Pappardelle entrees were promptly refunded when you expressed dissatisfaction with the dish and its substitutions. The sauce was modified to accommodate an allergy to basil (a core ingredient in pesto), and although seedless lemons were used, it appears a seed was found in leftovers.
For the Cavatelli Carbonara, the pancetta was intentionally omitted to honor a vegetarian request - pancetta is not a vegetarian ingredient and Italian parsley was used instead of basil based on your direction. We addressed this with you directly when the concern was raised.
Regarding the Panzanella Salad, this is a traditional Italian bread salad made with bread, tomatoes, cucumber, onion, and basil which was also modified to parsley due to the basil restriction.
In addition to the refunds issued for the four entrees, we offered $500 in gift cards and the chef personally offered to cook another meal at no charge to make up for the stress of your day. We apologized in writing as well.
We value every client and genuinely want our guests to have a great experience and we’re always open to discussing any concerns further offline if needed.
K
Katie Fongeallaz · 写过 2 条评价 · 体验于 2026-01-10 ·
★★★★★
食品火与刀确实是......
食品火与刀确实是......
Food Fire & Knives 确实是一家杰出的公司,与之合作绝对令人愉快。他们不仅重视客户,还非常重视他们的厨师。从第一天起,很明显,这是一个真正关心我们所做的工作的团队,而且还关心工作背后的人和支持我们的家庭。
Food Fire & Knives 就像一个真正的大家庭一样运作,与来自全国各地的才华横溢的厨师一起不断成长。他们所培养的支持、尊重和社区意识在这个行业中是罕见的,我真的很感激能成为其中的一员。
我非常自豪能够成为如此出色的团队和厨师家庭的一员,我对未来的持续增长、机会和未来感到由衷的兴奋。如果您正在寻找一家用心、诚信和热情的公司,Food Fire & Knives 就是您的最佳选择。
Food Fire + Knives 回复2026-01-24
Thank you Chef- We really do value both our hosts and our chefs. Thank you for showing our hosts great experiences too!
Thank you so much - we are so happy that she enjoyed the meal and the Chef!
L
Lisa W. · 写过 1 条评价 · 体验于 2025-05-29 ·
★★★★★
始终如一的卓越体验!
我们通过 Food, Fire, and Knives 预订私人厨师已有大约五年的时间,每一次体验都非常棒。不同的厨师,同样始终如一的高品质。
他们使整个过程变得简单——从合作制定适合我们喜好的菜单到表现出充分的准备和专业。多道菜的餐点一直都很美味,做得很漂亮,非常适合特殊的家庭庆祝活动。让他们在我们的度假出租屋做饭让体验既轻松又特别。
我们最喜欢的是个人风格。厨师们很乐意分享故事、回答问题并与我们互动,同时仍然自始至终保持平稳、完美的操作。 Food, Fire, and Knives 是令人难忘的美食的可靠选择,我会毫不犹豫地推荐它们。
Food Fire + Knives 回复2026-01-24
Thank you so much for this incredibly thoughtful review. It truly means the world to us that you’ve trusted Food Fire + Knives for nearly five years. That kind of relationship is something we never take for granted.
We love hearing that, even with different chefs, the experience has remained consistently high-quality. That’s exactly what we work so hard to deliver: exceptional talent paired with preparation, professionalism, and a genuine human connection.
Cooking in vacation homes and private spaces is where our chefs really shine, and it’s wonderful to know the meals felt both relaxed and special, especially for meaningful family celebrations. The personal touch you mentioned is at the heart of what we do: chefs who care just as much about the people at the table as the food on the plate.
Thank you again for your trust, your kind words, and your recommendation. We look forward to creating many more memorable meals with you in the years ahead.
The Food Fire + Knives Team
As one of the first chefs that joined us during our expansion, thank you for being part of our community and growing with us. It's been amazing to watch you grow and be part of our story!
Thank you Chef- we really appreciate the amazing experiences you provide- love what you get for your personal reviews!
A
Aaron Officer · 写过 1 条评价 · 体验于 2026-01-15 ·
★★★★★
坚实的公司和私人社区......
私人厨师的坚实公司和社区。希望建立您的网络但不知道从哪里开始,您在 Food Fire and Knives 中找到了起点和终点线。您的菜单、您的定价、您的供应情况,都得到一家拥有坚实领导力的可靠公司的全力支持。需要联系的真实人类。没有自动拒绝的电子邮件。听着,别再想了,来与一家点点滴滴、交叉着 T 的公司联系吧。
Food Fire + Knives 回复2026-01-16
Thank you Chef- it's been such a pleasure to work with. you for so many years- we appreciate all of your efforts!