# Gazelle 评价与评分 > 来源: OK.one — https://ok.one/review/www.gazelle.com - 域名: www.gazelle.com - 分类: 电子与科技 - 综合评分: 3.5 / 5 (202 条评价) - 评分分布 5→1 星: 58% / 3% / 2% / 1% / 35% - 所在地: United States - 数据更新: 2026-08-11 Gazelle（www.gazelle.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 202 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：61% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 99% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。 ## 最新评价(第 1/11 页) ### ★★★★☆ 我大概已经买了至少10个了…… - Michael Easterling · 2026-08-10 · 已验证 我可能已经从 Gazelle 购买了至少 10 部手机（在我实际注册之前已经购买了几部），而我只遇到了一个问题。即使不使用时，电池电量也会很快耗尽。我联系了你们，你们很快就换了，没有问任何问题！ （有点惊讶，但也很高兴）。 最后一款手机带来了不同类型的问题。该手机是 iPhone 15 Pro，用于替换我妻子的 iPhone 14。新手机没有可拆卸的 SIM 卡，旧手机有 SIM 卡。手机到达时我正在外地，我的妻子很聪明，尝试按照说明设置新手机。她无法使用新手机来转移旧手机上的所有内容。 我们有一个患有严重自闭症的儿子，他无法继续进入手机商店或苹果商店。所以，我们必须等到我周三回家才能看看我是否可以让它工作，或者把它带到商店让他们去做。 所以，我对从 Gazelle 购买的所有手机都非常非常满意。我不知道这款手机是否有问题，也不知道如何设置它的说明我们不是很好（当她读给我听时，我听起来就是这样）。但是，我们会弄清楚的。谢谢！ > 商家回复 (2026-08-10): Thank you for your continued trust in Gazelle! We're delighted to hear that your experiences have been so positive over the years. Regarding the new iPhone 15 Pro, the setup issue may simply be related to the transition from a physical SIM to an eSIM, which is something your wireless carrier can usually help activate and transfer. If needed, a carrier store can assist with setting up the eSIM and completing the transfer of data from the old device. We hope everything goes smoothly once you're back home, but if you continue to have trouble getting the new phone set up, please contact us at gazellesupport@ecoatm.com. We'd be happy to help explore solutions. ### ★★★★★ 早上好我亲爱的朋友 - Leonardo Morales · 2026-08-10 · 已验证 > 商家回复 (2026-08-10): WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you! ### ★★★★★ 价格公道的好手机。 - Roger Cowles · 2026-08-10 · 已验证 价格合理的体面手机，并提前交付。 > 商家回复 (2026-08-10): WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you! ### ★★★★★ 漂亮的ipad - Tina White · 2026-08-10 · 已验证 > 商家回复 (2026-08-10): Thank you for your feedback! We're delighted to hear you're enjoying your iPad. We appreciate you choosing Gazelle and hope it continues to exceed your expectations. ### ★☆☆☆☆ 这家公司骗了我 261 美元 - Kim · 2026-08-10 这家公司骗了我 261 美元。这就是他们为我提供的手机。当他们收到手机后，他们将报价改为 0 美元 - 称手机无法开机，并且外观有严重损坏。这些都不是真的。手机状况良好。他们撒谎。我猜他们希望我说“好吧”？我告诉他们把它寄回给我。我预计他们会在寄回之前损坏它。我很沮丧 > 商家回复 (2026-08-10): Thank you for your feedback. We're sorry to hear that you were disappointed with the revised offer. We understand how frustrating that can be. If you requested the return of your device, it will be sent back to you. We appreciate you sharing your concerns and regret that this experience did not meet your expectations. ### ★☆☆☆☆ 糟糕的客户服务 - KB · 2026-08-10 糟糕的客户服务。 请求主管并挂断电话。 > 商家回复 (2026-08-10): Thank you for your feedback. We're sorry to hear about your experience. A supervisor will be reaching out to you to address your concerns and better understand what happened. We appreciate you bringing this to our attention and giving us the opportunity to follow up. ### ★☆☆☆☆ -5 星：与修女的乳腺一样有用 - Gary Vieaux · 2026-08-10 -5 星。 下了订单，支付了电话费，然后等待……又等待。 没有手机被交付。 没有来自瞪羚的联系。 最终，我主动联系说从未收到过我付费购买的手机。 他们的海外客户服务就像修女的乳腺一样有用。 如果您也从未收到过付费的电话，...预计永远不会收到 Gazelle 的消息，因为如果您的交易不包括为您提供电话，他们显然会赚更多钱，那么如果您除了空闲时间联系他们的客户服务之外一无所有，请计划看似永远的搁置，然后陶醉于与现场代表共享语言障碍的体验，然后如果您要求主管，则客户服务会挂断电话。 冲洗并重复，直到挫败感占据上风并开始疯狂。在《宋飞传》宇宙中，这将是“他们知道如何接受订单，但他们只是不知道如何履行订单。” 在撰写本文时，尚未解决。 ### ★★★★★ 我的手机非常好，而且… - S Escobar · 2026-08-10 · 已验证 我的手机性能非常好，搜索、选择和订购的过程也很简单。快速的运输和优质的产品。谢谢。 ### ★★★★★ 我们选择的两款手机都很棒…… - Rosellini · 2026-08-09 · 已验证 我们选择的两款手机都状况良好，价格合适，并且与客户服务的沟通非常好，因为他们提供了交付预期的最新信息。 > 商家回复 (2026-08-09): Thank you for your feedback! We're delighted to hear that both phones arrived in great condition and that you felt you received good value. ### ★☆☆☆☆ 我的订单从未到达。 - Harriet Moore · 2026-08-09 · 已验证 > 商家回复 (2026-08-09): Thank you for your feedback. We're sorry to hear this inconvenience with the shipment. We'd like the opportunity to help and provide the latest information regarding your shipment. Please contact us at gazellesupport@ecoatm.com. We've already sent you an email with an update on your case, and we'll be happy to assist further. ### ★★★★☆ 通过 SHOP 应用程序跟踪运输是...... - David Pumphrey · 2026-08-09 · 已验证 通过 SHOP 应用程序跟踪运输只是我需要采取的另一个步骤。我不在 SHOP 上购物，因此不希望其他应用程序使用我设备上的存储空间。 SHOP 应用程序似乎没有提供实际的 FED EX 跟踪 #，它似乎使用 SHOP # 链接到 FED EX 跟踪 #，所以如果不使用 SHOP，我实际上无法跟踪我的包裹。 当我的包裹在我的门廊上找不到时，我无法找到我的包裹实际交付的邻居门廊的照片。 通过 Gazelle 购买的其他一切都很棒……5***！ > 商家回复 (2026-08-09): Thank you for your feedback! We appreciate the suggestion regarding package tracking and the SHOP app experience. Feedback like yours helps us better understand what's important to our customers and where we can improve. We're delighted to hear that everything else about your purchase was a 5-star experience. Thank you for choosing Gazelle and for taking the time to share your thoughts with us! ### ★☆☆☆☆ 从来没有接到过电话。 - Nancy Konrardy · 2026-08-09 · 已验证 从来没有接到过电话。 糟糕的经历 > 商家回复 (2026-08-10): Thank you for your feedback. We're sorry to hear about this inconvenience with your shipment and that your experience has been disappointing. We'd really like the opportunity to help and look into what happened with your order. Please contact us at gazellesupport@ecoatm.com so we can assist you and work toward a resolution. ### ★★★★★ ⭐⭐⭐⭐⭐ - Gregory Krizmanich · 2026-08-08 · 已验证 ⭐⭐⭐⭐⭐ 我对从 Gazelle 购买的产品感到非常高兴。 iPad 很快就到了，包装很安全，状况超出了我的预期。它工作完美，电池寿命很长，而且设置很轻松。我肯定会再次从 Gazelle 购买，并将它们推荐给任何正在寻找优质翻新设备的人。 > 商家回复 (2026-08-08): Thank you for the wonderful feedback! We're thrilled to hear that your iPad arrived quickly, exceeded your expectations, and has been performing flawlessly. ### ★★★★★ 这就像我拥有的​​第六部手机...... - RACHAEL BARRIOS · 2026-08-08 · 已验证 这是我在这里为自己、丈夫和父母购买的第六部手机。我们已经得到了一些很棒的手机。强烈推荐 > 商家回复 (2026-08-08): Thank you for your continued trust in Gazelle! It's wonderful to hear that you've purchased so many devices for yourself and your family and have consistently had such positive experiences. ### ★★★★☆ 你深思熟虑地放置了一条照明电缆...... - Martin · 2026-08-08 · 已验证 你小心翼翼地将一根照明电缆与手机连接起来。但它是 iPhone 15，仅使用 USB-C 连接，所以对我来说没有用。 USB-C 转 USB-C 或 USB-C 转 USB-A 电缆会很有用 > 商家回复 (2026-08-09): Thank you for your feedback. We're very sorry to hear about this and understand why it would be frustrating to receive a cable that isn't compatible with your device. We want to make this right and have already sent you an email regarding the situation. Please contact us at gazellesupport@ecoatm.com so we can assist you further. We appreciate your patience and the opportunity to help. ### ★★★★★ 很棒的手机 - S.womack · 2026-08-08 · 已验证 这是我在这里购买的第三部手机。我买了一部不错的手机，完美无缺！感谢您提供了一部出色的手机，我将继续在这里购买我的所有手机。 > 商家回复 (2026-08-09): Thank you for being a returning Gazelle customer! We're thrilled to hear that your third device purchase was another great experience and that your "Fair" condition phone exceeded expectations. We truly appreciate your loyalty and look forward to helping you find your next device. ### ★★★★★ 及时收到iPhone - Nancie Masters · 2026-08-07 · 已验证 及时收到iPhone！手机看起来全新。购买了公平选项，没有划痕、凹痕或任何滥用行为。我相信 Gazelle 的销售与他们宣传的产品完全一样。 > 商家回复 (2026-08-07): This is fantastic - thank you for sharing. We'll make sure we relay this feedback back to the team! 😊 ### ★★★★★ 这款手机非常棒。 - robert landis · 2026-08-07 · 已验证 这款手机非常棒……正如广告所宣传的那样。 价格优惠。 > 商家回复 (2026-08-07): We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day! ### ★★★★★ 就像一部新手机一样！ - Anon · 2026-08-06 · 已验证 > 商家回复 (2026-08-06): Love this—thanks for the great feedback! We’ll be sure to pass your kind words along to the team—they’ll be just as thrilled as we are. ### ★★★★★ 第二次购买和第一次一样好 - Bill · 2026-08-06 · 已验证 这是我第二次购买，上一次是两年前。 手机几天后就到了，一切都正常。 状况比预想的要好。我肯定会再次购买和/或向我的家人和朋友推荐 Gazelle。 > 商家回复 (2026-08-07): WOW! Thanks so much for sharing! We love hearing positive stories from our customers like you! --- - 全部评价与筛选: https://ok.one/review/www.gazelle.com - JSON 接口: https://ok.one/api/companies/www.gazelle.com - 评分口径与数据来源: https://ok.one/methodology/