Sunwave gas+power（www.gosunwave.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 62 条用户评价，属于公用事业分类，口碑良好。77% 的评价为 4 星及以上，15% 为 1 星；商家回复了 73% 的差评。数据最后更新于 2026-08-10。
您拒绝了我的申请，但没有解释原因。
When we launched the product we were careful to explain the qualification criteria, however, our acceptance and rejection letters of your application did not include details of your historical consumption from your local utility. We are working on refining communications to include the details of your historical consumption.
去年一切都很好，但您的续订率太高了。 这就是2星的原因。
Our rates are based on the wholesale cost of supply and a reasonable margin, we work hard to attract and keep our customers. However, we are unable to consistently compete with bait & switch competitors. The bait & switch technique distorts market signals leaving consumers with the Sunwave's offers on our website you will see that they move up and down which reflects fluctuations in the market.
当我打电话给你们的代表时，他们非常乐于助人，并告诉我我必须做的一切，看看我是否合格，我做到了。我期待下个月的服务和更低的价格。
始终提前了解合同条款；不要对这些人进行任何诱饵和转换。清晰解释市场状况以及可变期限合同背后的原因。
定价按承诺交付。签署了 12 个月的计划，收到了第一份账单，定价与合同规定的完全一致。我们有兴趣看看续订价格是多少……但目前距离这还有很长的路要走。
作为第一次来的顾客，很容易打交道，看看今年的情况如何，看看他们是否值得第五颗星。
我们很高兴。喜欢我们收到的服务和客户服务。谢谢
新客户优惠价。
非常有帮助，并花时间解释我的选择。
我发现客户服务代表莉兹知识渊博，乐于助人。非常容易对付。
没问题良好的客户服务
对于消费者来说，整个电力承包体验似乎是不透明的，而且是一个机会问题。 这次我选择了短期合同，将续约时间转移到年度日历的不同部分，看看价格波动是否较小。我想购买价格合理的廉价电力 - 我不想交易商品。尽管如此，Sunwave 在简化流程方面做得很好，但我认为他们 50 美元的取消费与其他不收取费用的公司相比没有竞争力。这个流程和行业对于颠覆性创新和消费者体验来说已经成熟。
Thank you for your feedback and insights they are very helpful. Picking the right time and term to purchase can be tricky, as you have noted there is an element of chance with each decision. We have recently expanded our price offers to include start dates of up to 5 months forward for our current customers, this is a first step in providing a better forward view of price. This structure allows you to see further in advance where prices might be at the time of your contract renewal. In addition there are a variety to contract terms listed for each start month, you will see the seasonality within the various terms. We have a number of products and services in development that we are excited to launch, we believe they will fall into the disruptive innovation category, keep an eye out for their launch within the next 2-3 months.
我们很幸运，在康涅狄格州，我们可以选择由谁来生产我们使用的电力。当我当前的合同到期时，Sunwave 天然气+电力是我未来六个月发电成本最低的选择。合同到期后，只要他们是成本最低的供应商，我就会继续留在他们身边，否则我会再次更换。
我开始时Sunwave的汇率为0.0500，直到2017年1月。然后，直到2017年10月，它的汇率>0671。现在，直到2017年12月，汇率为0.0743。这是否意味着从现在开始，它将稳步攀升？ 我将不得不再次货比三家。 谢谢
Hi Linda, Thank you for providing your feedback. Our prices follow the wholesale market for electricity, if the wholesale price of electricity increases our prices move up to reflect our increased cost of supply, likewise when the wholesale market prices fall our prices will move down. We also offer a variety of contract terms ranging from 3 months to 24 months, the length of the contract term can also influence the price relative to other offers. You will note that we recently expanded the number of offers on our website, we list contract start dates up to 5 months forward, this will allow our customers to see the price trends for various start months. The prices on our site are currently updated every 2 weeks. As a current Sunwave customer you can monitor prices for Dec 2017, you will see them move up and down as the market moves up and down. You do not have to wait until December to select a price, if you see a price you like you can select it at any time. Our customer service team is also available at anytime if there is a term or price that you would like that is not listed we will make every effort to accommodate your request.
谢谢你！利率太棒了。
与我交谈过的每个人都让我如此轻松地切换到 Sunwave。！
共 62 条符合条件的评价