Healifeco 回复2026-08-05Hello Dan, thank you for taking the time to share your feedback. We understand why this raised concerns, and we'd appreciate the opportunity to clarify how the Ionic Foot Spa works.
When you run any ionic foot spa without feet in the water, the water will still change color. This is a normal part of the ionization process. The ionic array reacts with the salt added to the water, the naturally occurring minerals in tap water, the normal oxidation of the metal array, and other naturally occurring impurities. As a result, the water can develop orange, brown, yellow, or even green tones, even when no feet are in the basin.
The Healifeco Ionic Foot Spa is designed to promote relaxation, improve circulation, and support the body's natural detoxification processes. Many customers report benefits such as feeling more relaxed, reduced swelling, less joint stiffness, improved sleep, or increased overall well-being, although individual experiences can vary.
We'd love the opportunity to answer any questions you may have and discuss your experience further. We've sent you a personal email so we can assist you directly. If you don't see it in your inbox, please kindly check your spam or junk folder.
Thank you again for your feedback. We appreciate the opportunity to assist you and hope to help address your concerns. 🙏