# Hyperlite LED 评价与评分

> 来源: OK.one — https://ok.one/review/www.hi-hyperlite.com

- 域名: www.hi-hyperlite.com
- 分类: 家庭服务
- 综合评分: 4.6 / 5 (62 条评价)
- 评分分布 5→1 星: 82% / 6% / 5% / 2% / 5%
- 所在地: United States · Commerce
- 数据更新: 2026-08-10

Hyperlite LED（www.hi-hyperlite.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 62 条用户评价，属于家庭服务分类，口碑优秀。88% 的评价为 4 星及以上，5% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★☆☆☆☆ 您可以通过回复电子邮件来改进...
- Rick · 2026-08-04

您可以通过回复电子邮件和/或接听电话来改进。我们订购了 277vac 照明，收到了 240vac。我们从另一家制造商购买了一套并使用它们

> 商家回复 (2026-08-05): Dear Rick,

Thank you for your feedback, and we sincerely apologize for the frustration you've experienced. Not receiving replies to emails or having calls answered is unacceptable, and we take full responsibility for that failure.

Regarding the voltage issue: We understand you ordered 277VAC lighting but received 240VAC. While both are within the common North American commercial voltage range , we understand this was not what you ordered and caused inconvenience. We should have been available to clarify this and assist you.

If you're still interested in resolving this or if the lights did not work for your specific application, please contact us directly at service@hi-hyperlite.com with your order details, and a senior support manager will personally handle your case. We want to make this right and ensure future communication is prompt and accessible.

Sincerely,

The Hyperlite Team

### ★★★★★ 滚动标志
- Jason · 2026-08-03 · 已验证

我们得到的滚动消息的迹象非常棒！

> 商家回复 (2026-08-03): Hi Jason,

Thank you for the great review! We're thrilled to hear that you're enjoying the scrolling signs and that they're working great for you.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 很棒的灯光
- Dave Eisaman · 2026-08-03 · 已验证

很棒的灯光。完成我的车库后，我决定也用它们来制作我们的赛车拖车天花板！

### ★★☆☆☆ 我不能再推荐 Hyperlite
- Miles  · 2026-08-03

我不能再推荐 Hyperlite。他们不重视他们的客户，多年来我一直从他们的仓库购买灯，我不得不支付少量退货，即使在退货窗口中，他们也不会兑现。

> 商家回复 (2026-08-05): Dear Miles,

Thank you for sharing your feedback. We are truly sorry to hear that after years of ordering from us for your warehouses, you've had an experience that has shaken your trust.

We strive to honor our return policy fully for all customers, especially those who have shown us such loyalty. It is certainly not our intention to make returns difficult. To help us understand what went wrong and to try and make this right, please kindly check email, a senior customer support will handle your cases.

A senior member of our customer service team will personally look into this and reach out to you directly to find a fair resolution. We value your business and want to ensure this is resolved properly.

Sincerely,

The Hyperlite Team

### ★★★★★ 我已经从…下了几个订单。
- Billy Swor · 2026-08-01 · 已验证

我已经从 hyperlite 下了几个订单，他们所有的产品都很棒。会继续从他们那里购买

> 商家回复 (2026-08-03): Hi Billy,

Thank you for the great review! We're thrilled to hear that you've made several orders with us and that all of our products have been great.

Your continued trust and loyalty mean the world to our team. We look forward to serving you again in the future!

Best regards,

The Hyperlite Team

### ★★★★★ 客户服务快速高效
- Amanda&Kelly Randolph · 2026-07-31

我最初的订单在运输过程中丢失了，我联系了客户服务，他们很快就解决了问题，并很快把我的灯给了我。行动迅速，很容易对付。我愿意并且将会再次订购。

> 商家回复 (2026-08-03): Hi Amanda & Kelly,

Thank you for sharing your experience! We're sorry to hear that your initial order was lost in shipping, but we're very glad that our customer service team was able to act fast and get your lights to you quickly.

It's great to know that you found us easy to deal with and that you would order again. That's exactly the kind of trust we strive to earn.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 明亮的车库
- Tom Volner · 2026-07-31

灯很快就到了，组装也非常容易。当我们把它们组装起来后，差异是巨大的。我们的车库里只有一个 4 英尺的 LED 灯具。安装了 hexlights WOW 后，我可以知道如何看东西，而无需拖出另一个灯。我的妻子注意到她使用的洗车剂在她的车上留下了条纹。我强烈推荐这些灯。我们从人们那里得到的补充是惊人的！

> 商家回复 (2026-08-03): Hi Tom,

Thank you for sharing your experience! We're thrilled to hear that the lights arrived quickly, assembly was easy, and the difference in your garage is dramatic.

Going from a single 4-foot LED fixture to hexlights truly is a WOW moment—we love that you can now work without dragging out extra lights. It's also great that your wife and visitors have noticed the difference!

Thank you for the high recommendation. We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★☆ 遇到了运输问题，他们照顾了……
- Joseph Cletus Dusseau II · 2026-07-28 · 已验证

遇到运输问题，他们解决了并发送了另一个。 ，产品很好，而且很容易使用。   有些颜色在白天靠近时有点难以看到，但从远处看它们却清晰明亮

> 商家回复 (2026-07-28): Hi Joseph,

Thank you for sharing your experience! We're glad to hear that our team was able to resolve the shipping issue quickly and get a replacement sent out.

It's also great to know that you find the product good and pretty easy to use. We appreciate your honest note about visibility in daylight—that's helpful feedback for us and for other customers considering the product.

We truly appreciate your business and your trust in Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 包装精美，安装非常方便
- melvin briley · 2026-07-28

包装精美，安装非常方便！ 10/10 推荐！

> 商家回复 (2026-08-03): Hi Melvin,

Thank you for the great review! We're thrilled to hear that you found the packaging excellent and installation very easy.

Your 10/10 recommendation means the world to our team. We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 明亮的灯光
- Tyler · 2026-07-27 · 已验证

明亮的灯光。干得好！

> 商家回复 (2026-07-28): Hi Tyler,

Thank you for the great review! We're thrilled to hear that the lights are bright and working great for you.

We appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★☆ 迄今为止
- Daniel Metcalf · 2026-07-25

我还没有安装可悬挂的灯，但壁灯给我留下了深刻的印象。快速运输…订购后一周内交付，由亚马逊装箱，由 UPS 交付…

> 商家回复 (2026-07-27): Hi Daniel,

Thank you for taking the time to share your experience so far! We're glad to hear that you're very impressed with the wall lights and that shipping was fast—delivered within a week.

We look forward to hearing how the hangable lights work out once you get them installed. If you have any questions during installation, our support team is here to help.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★☆☆☆☆ 到达时已损坏
- Shane Thibodeaux · 2026-07-24

它到达时已损坏，盒子也已损坏。我用图片回复了一封寻求帮助的电子邮件，但从未得到回复。我没有其他联系方式，因为你似乎把那部分隐藏得很好。这是我购买的第三块镜子，以前从未发生过这种情况。

> 商家回复 (2026-07-27): Dear Shane,

Thank you for bringing this to our attention, and we sincerely apologize for the damaged mirror and the lack of response to your email. This is not the experience we want for any customer, especially on your third purchase with us.

We have located your order (#69651) and are taking immediate action:

A senior support manager will reach out to you directly within 24 hours to arrange a replacement. We will ship a new one promptly.

We understand your frustration about not being able to easily contact us—we will make sure you have a direct point of contact in our follow-up.

Thank you for your patience and for bringing this to our attention.

Sincerely,

The Hyperlite Team

### ★★★★☆ 物有所值
- David Wong · 2026-07-23 · 已验证

我在我的车库安装了 Hyperlite 的 11 Hex RGB 套件，到目前为止一切都按预期工作。  光输出不错，但不足以用于商店照明，而且变色效果确实很酷。  

这些灯的唯一缺点是，由于蓝牙信号干扰车库遥控器，我的车库门开启器不再工作。

> 商家回复 (2026-07-24): Dear David,

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced with your exchange request.

We understand how disappointing it is to feel that the return process is intentionally difficult. To clarify our policy: we do allow returns within 30 days of receipt, but the product must be unopened, unused, and in its original packaging to qualify for a full refund . If you have already opened and installed the 5-hex kits, they would no longer be eligible for return due to their condition affecting resale.

That said, we hear your concern about the "deceptive" experience, and we regret that our communication did not meet your expectations. We are committed to transparency and are reviewing how we communicate our policy to prevent similar misunderstandings.

A senior support manager will reach out to you within 24 hours to personally review your case and explore possible options. We value your business and hope to resolve this in a way that works for both sides.

Sincerely,

The Hyperlite Team

### ★★★★★ 百分百满意！
- Steve Terradot · 2026-07-23 · 已验证

和广告上的一模一样！  可能更好。  将它们放在一起，插入电源并喜欢它们所做的事情。  将它们放在我们的舞台区域上。  很棒的补充！ Boulevard 酒吧，加利福尼亚州帕萨迪纳

> 商家回复 (2026-07-24): Hi Steve,

Thank you for the fantastic review! We're thrilled to hear that the lights exceeded your expectations and were exactly what you needed for the stage area at The Boulevard Bar in Pasadena.

"Probably better" is exactly what we love to hear—we're honored to be part of your space.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 很棒的体验
- Brett Matthews · 2026-07-22 · 已验证

很棒的经历。  Hyperlite 为我的 40'x80' 谷仓提供的照明布局效果很好。  我使用了 (12) 个 200 瓦高棚灯。  没有阴影，光线充足。

> 商家回复 (2026-07-23): Hi Brett,

Thank you for sharing your experience! We're thrilled to hear that the lighting layout our team provided for your 40' x 80' barn worked great, and that 12 of our 200W high bay lights delivered no shadows with the perfect amount of light.

That's exactly the kind of result we aim for when designing custom layouts. We truly appreciate your trust in Hyperlite for such a significant project!

Best regards,

The Hyperlite Team

### ★★★★★ 从他们支持的这家公司购买......
- tom · 2026-07-21

从这家公司购买，他们支持他们的产品，他们真的尊重他们的保修

> 商家回复 (2026-07-22): Hi Tom,

Thank you for the great review and for your trust in Hyperlite! We're proud to stand behind our products and honor our warranty—it's what we believe in.

We truly appreciate you choosing us and for taking the time to share your experience.

Best regards,

The Hyperlite Team

### ★★★★★ 很棒的光希望我有更多
- Jacob Lamb · 2026-07-21

> 商家回复 (2026-07-22): Hi Jacob,

Thank you for the great review! "Great light wish I had more" is exactly what we love to hear—it means we did our job right.

We truly appreciate you choosing Hyperlite and look forward to helping you add more when you're ready.

Best regards,

The Hyperlite Team

### ★★★★★ 轻松订购快速运输很棒的灯
- Paul Cox · 2026-07-20 · 已验证

> 商家回复 (2026-07-21): Hi Paul,

Thank you for the great review! We're thrilled to hear that you experienced easy ordering, fast shipping, and that you're happy with the lights.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 总是及时把东西给你！
- Michael R Maust Maust · 2026-07-20 · 已验证

> 商家回复 (2026-07-21): Hi Michael,

Thank you for the great review! We're thrilled to hear that you've consistently experienced prompt delivery with us.

We truly appreciate your continued trust in Hyperlite!

Best regards,

The Hyperlite Team

### ★★★★★ 我的订单交付时已损坏并且...
- Steve EIDSON · 2026-07-18 · 已验证

我的订单交付时有损坏和缺失的物品，我通过电子邮件发送并致电客户支持，在他们向我发送了几封电子邮件和图片后，我又收到了新订单。

> 商家回复 (2026-07-20): Hi Steve,

Thank you for sharing your experience. We're sorry to hear that your order arrived damaged and missing items—that's certainly not the experience we want for any customer.

We're glad that after a few emails and pictures, our support team was able to get a new order sent out to you. We appreciate your patience throughout the process and your willingness to work with us to resolve the issue.

We truly appreciate you choosing Hyperlite!

Best regards,

The Hyperlite Team

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