# HitPay 评价与评分 > 来源: OK.one — https://ok.one/review/www.hitpayapp.com - 域名: www.hitpayapp.com - 分类: 商业服务 - 综合评分: 4.3 / 5 (306 条评价) - 评分分布 5→1 星: 65% / 19% / 4% / 2% / 10% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 HitPay（www.hitpayapp.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 306 条用户评价，属于商业服务分类，口碑良好。84% 的评价为 4 星及以上，10% 为 1 星；商家回复了 97% 的差评；评价主要围绕使用体验、客户服务。数据最后更新于 2026-10-24。 ## 最新评价(第 1/16 页) ### ★★★★★ good payment gateway - customer · 2026-10-20 payment is easy for our customer after we using hitpay service. they have many payment methods including credit card, touchngo and other platform payment. service is good. the transaction fee is reasonable. > 商家回复 (2026-10-23): thanks for sharing your experience! we're glad to hear that HitPay has made payments easier for your customers. we appreciate your support and look forward to continuing to serve your business! ### ★★★★★ A very efficient payment tool for your… - olivier jean marie cane · 2026-10-18 A very efficient payment tool for your customers all around the world and easy for mainland china clients. > 商家回复 (2026-10-23): thank you for your kind feedback! we're happy to hear that HitPay makes payments convenient and efficient for your customers worldwide, including those in China. :) ### ★★★★★ Fast processing - Jose Fulo · 2026-10-15 Fast processing > 商家回复 (2026-10-16): Hello Jose, thanks for your feedback! ### ★★★★★ Good service - Tania · 2026-10-09 > 商家回复 (2026-10-09): thanks for your kind review! ### ★★★★★ Hitpay is the best! - Shahrin · 2026-10-09 Best, trustworthy and reliable payment gateway. > 商家回复 (2026-10-12): thank you for your trust and support! :) ### ★★★★☆ Overall quite nice experience with… - Goh Tee Kim · 2026-10-09 Overall quite nice experience with Hitpay. Friendly and helpful. Looking forward to cooperate continuously. > 商家回复 (2026-10-12): thank you for your kind feedback! we look forward to continuing our partnership and supporting your business! ### ★★★★★ Good Service - TsuiTong Mok · 2026-10-08 Had some trouble activating the payment methods due to my own carelessness but thanks to the wonderful assistance service from Tracy, everything is all set! > 商家回复 (2026-10-09): thanks for your kind words! we're glad to hear that our team was able to assist you :) ### ★★★★★ Works well for our business and they… - Bambina Bambino · 2026-10-07 Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks. > 商家回复 (2026-10-09): thanks for your kind feedback! we’re glad our solution works well for your business and that our support team has been able to assist you whenever challenges arise. we appreciate your trust and support! ### ★★★☆☆ Abit hard to use - Pang · 2026-10-04 Abit hard to use, btr get tutorial. > 商家回复 (2026-10-04): Hello - we have requested your contact details so that we can provide a demo on our product. ### ★★★★☆ User experience for quick setup options - Jeev · 2026-10-01 · 已验证 > 商家回复 (2026-10-02): thanks for your kind feedback! ### ★★★★★ Good rates charges… - NF Events · 2026-10-01 · 已验证 The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others > 商家回复 (2026-10-02): Hello! Thank you for sharing your feedback! We’re glad to hear that you find the payment link and Tap to Pay on iPhone options convenient for receiving payments from your clients. We look forward to continuing to make payments easier for you! ### ★★★★☆ respond fast - nexa · 2026-10-01 · 已验证 > 商家回复 (2026-10-02): thanks for your feedback! we're glad we could assist you :) ### ★★★★★ Great and nice apps - Adam · 2026-09-29 Great and nice apps > 商家回复 (2026-10-02): Thanks for sharing your feedback! :) ### ★★★★☆ Hello,can you teach how can I earn… - MUHAMMAD AZRI BIN JUNJUR · 2026-09-25 Hello,can you teach how can I earn money hitpay insight apps, And I'am used this apps. > 商家回复 (2026-10-02): Thank you for your review! We’re happy to hear that you’re using HitPay. If you’d like to learn more about how to use HitPay, feel free to reach out to our support team, we’ll be happy to help! 😊 ### ★★★★★ very easy - customer · 2026-09-24 · 已验证 very easy, my customers also like that payment for less cash. > 商家回复 (2026-09-25): we’re glad to hear that you find HitPay easy to use and that your customers enjoy having a convenient cashless payment option. 😊 ### ★★★★★ Its great the app - Prince · 2026-09-23 > 商家回复 (2026-09-25): thanks for your kind review! ### ★★★★★ Had a great experience - Dj Taz · 2026-09-17 Had a great experience! The service was excellent, the staff were friendly and helpful, and everything was handled professionally. Really happy with the overall experience and would definitely recommend it to others. 👍 > 商家回复 (2026-09-23): Thank you so much for the kind words! We’re really glad you had a great experience with the team. We appreciate your support and recommendation! 🙌 ### ★★★★★ Fast onboarding, great support, a real partner for a Singapore startup - Mukesh Tejwani · 2026-09-17 HitPay is our primary payment provider at 1Plus1Gold, and they've been a big part of getting our business off the ground. Their approval process was quick, while still following every compliance step properly, and that let us launch a fully online checkout from day one. They offer the payment channels Singapore customers expect, which makes checkout smooth, and they have solid options for when we expand beyond Singapore. Communication has been excellent across every team we've worked with, from Sales to Compliance to Customer Support. Responses are quick and helpful. Payouts arrive on time, so our funds aren't tied up, which matters a lot for a young business. As a startup, we're very happy with HitPay and would recommend them to any business looking for a reliable payment partner in Singapore. — Mukesh Tejwani, Founder, 1Plus1Gold > 商家回复 (2026-09-23): Hi Mukesh, Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear that HitPay has played a part in helping 1Plus1Gold get off the ground and launch your online checkout smoothly. We truly appreciate your trust in us as your payment partner, and it means a lot to know that you’d recommend HitPay to other businesses in Singapore. We’re excited to continue supporting you and the team as 1Plus1Gold grows and expands into new markets. Wishing you and the team lots of success ahead! 🚀 ### ★★★★☆ Declined with no reason — then the CEO stepped in and fixed it - Reyndell Valdez · 2026-09-12 UPDATE (23 September 2026): Resolved after CEO intervention — upgrading my review. My original review below described a KYB decline with no reason given and no path to appeal. After posting it, HitPay's co-founder and CEO Aditya Haripurkar personally reached out, arranged a manual compliance review, and the account was approved within days. Via from the compliance team handled the review professionally. Our account is now live and processing real payments for our Philippine corporation. The only remaining item is the release of the payout hold, which is under final review — I will update this review again once that completes. Fair credit where due: the standard KYB process failed us with zero transparency, but the leadership response was fast, personal, and effective. Four stars for the recovery; the fifth is waiting on payouts. --- ORIGINAL REVIEW (12 September 2026) --- I applied as a newly incorporated Philippine One Person Corporation selling subscription access to a software application for marine engineers. I submitted everything requested: SEC Certificate of Incorporation, Articles of Incorporation, BIR Form 2303, corporate bank account proof, and passport ID as 100% shareholder. Two things worth noting, one good and one not. The good: when the Submit button silently failed, support (Michelle) diagnosed it as an MCC mismatch between my chosen category and my business description, and her suggested fix worked immediately. That was genuinely helpful and quickly handled. The problem: the application was then declined with no reason given. I asked one narrow question — whether the decision related to a known Philippine government database issue affecting my BIR TIN, which I can document with official correspondence from my Revenue District Office and am actively resolving. I also asked whether the account could be reinstated once resolved. Neither question was answered. I received a template reply citing confidentiality and stating no exceptions can be made. Dashboard access was also removed, with no confirmation of whether the account is closed. I understand risk decisions are yours to make and that you cannot disclose underwriting criteria. But there is a difference between not disclosing criteria and not answering whether a specific, documented, fixable issue caused the outcome. Without that, a legitimate registered business has no way to know what to correct before reapplying. Reference: KYB-A2B512CA > 商家回复 (2026-09-12): Hi! My apologies for the experience you have encountered. I have requested for your contact information so that we can have this resolved. ### ★★★★★ Nice Payment Gateway Ever. - RH EMPIRE LEGACY · 2026-09-04 Nice Payment Gateway Ever.. Recommend For E commerce.. Nice app and easy to use.. > 商家回复 (2026-09-23): Thank you so much for the kind words! We’re glad you’re enjoying HitPay and finding it easy to use. 😊 --- - 全部评价与筛选: https://ok.one/review/www.hitpayapp.com - JSON 接口: https://ok.one/api/companies/www.hitpayapp.com - 评分口径与数据来源: https://ok.one/methodology/