Dana, It has always been a pleasure to work with you and your family! We truly do appreciate the continued trust and confidence and return business. Thank you for the opportunity once again. Enjoy the lower level. Happy New year!
Catherine Buchanan-Owner
Tracey
Oh thank you so much for the kind words and wonderful review! We are very happy to hear that everything went well and that your experience with Tamika and our installation department was pleasant! Enjoy your new carpeting and when you’re in the market for new flooring we will be there to guide you through the entire way! Cathy Buchanan-Owner
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Tara Shaffer · 写过 1 条评价 · 已认证 ·
★★★★★
非常好而且专业
非常好而且专业。很棒的客户服务
Independent Carpet One Westland 回复2018-12-27
Tara,
It was such a pleasure to work with you as we found that perfect carpet for your home. We appreciate the trust and confidence and look forward to working with you again for all your future flooring needs. Thank you for taking the time to review your experience. We appreciate you! Catherine Buchanan-Owner
Mike,
Thank you so much for taking the time to write this very positive review. I agree that our team is exemplary/ Thank you for recognizing their efforts to help you find that perfect carpet and for installing it with care and pride. Enjoy the new carpet and we look forward to working with you in the future for all your flooring needs. Catherine Buchanan-Owner
Bill,
Thank you so much for taking the time to send this wonderful review. We truly do appreciate your continued trust and confidence in Independent carpet One and our staff. It is always such a pleasure to work with you. You definitely struck gold when having the opportunity to work with Jeane. She is a true asset to our company and our customers. We are all thankful for the opportunity and we look forward to working with you in the future. Catherine Buchanan-Owner
Paul & Heather,
I am just as disappointed as you are. This is not representative of how our installations go and this is evident from the other reviews posted to this site. Non the less, you have experienced poor quality service and have every right to be upset, disappointed and frustrated. Please allow me to speak with your sales associate further on this installation and I will reach out to you within a few days and we will discuss what we as a company can do for your inconvenience My sincere apologies.
Catherine Buchanan - Owner
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John & Diane Chudyk · 写过 1 条评价 · 已认证 ·
★★★★★
独立地毯一…
多年来我们一直使用独立地毯一号韦斯特兰(Independent Carpet One Westland)更换了家里的所有地毯。销售人员非常有礼貌。我们被允许带回家许多样品,他解释了不同品牌的地毯以帮助我们做出决定。安装人员非常好。
Independent Carpet One Westland 回复2018-11-06
John & Diane,
Thank you for all your continued trust and confidence in Independent Carpet One. it is always such a pleasure to work with you and provide the flooring for your home.
We truly do appreciate you business. Enjoy the new flooring! Catherine Buchanan-Owner
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Lisa Rezin · 写过 2 条评价 ·
★★★★★
优质的服务和产品
很棒的服务和产品,我很高兴
Independent Carpet One Westland 回复2018-11-05
Lisa,
We are so happy that the Graber wood blinds worked so well in your home. Thank you for the opportunity. Enjoy the beautiful window dressings and the holidays ahead of us. Keep us in mind for future flooring and window treatments for you home. Catherine Buchanan-Owner
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Lynne & John Lane · 写过 3 条评价 · 已认证 ·
★★★★★
多年来一直从他们那里购买地毯
多年来一直从他们那里购买地毯。良好的价格和良好的服务。我们肯定会推荐他们。
Independent Carpet One Westland 回复2018-10-30
Lynne,
Thank you so much for taking the time to share your experience. We truly appreciate the continued trust and confidence in our entire team. Enjoy your beautiful new carpet. Catherine Buchanan-Owner
Jay,
Thank you so much for taking the time to share your experience. We are so pleased to hear that you returned back to allow us the opportunity to provide flooring for this new project. Thank you for the continued trust and confidence. Enjoy your new floor!
Catherine Buchanan-Owner
Frayda,
You are such a dear heart! Thank you for this wonderful review. I had such an amazing time working with you and I know Nate and Sean so appreciated your kind words. I am definitely blessed to have such a great team here. We truly appreciate your business. Enjoy the new carpet as I am confident you will. Thank you for the opportunity.
Cathy Buchanan-Owner
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Janice Giroux · 写过 1 条评价 · 已认证 ·
★★★★★
我对我的各方面都很满意……
我对我的经历的各个方面都很满意。 独立地毯团队,包括安装人员,工作出色,提供了优质的服务。
Independent Carpet One Westland 回复2018-10-25
Janice,
Wow thanks for the great review!
I am so glad to hear that our team made your experience with Independent Carpet One pleasant and easy! Now...enjoy your new floor and we hope to see you again for all your future flooring needs. Catherine Buchanan- Owner
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Dale Hench · 写过 2 条评价 · 已认证 ·
★★★★★
安装进行得很快
安装进行得很快。 他们很准时。 地毯看起来不错。
Independent Carpet One Westland 回复2018-10-17
Dale,
Great news!
I'm so happy to see that everything went smoothly for you from installation to the final product looking good! Enjoy the new floor and we hope to see you for all your future flooring needs. Thanks for your trust and confidence.
Catherine Buchanan- Owner
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Alicia Johnson · 写过 1 条评价 · 已认证 ·
★★★★★
很棒的服务
服务棒极了! 我会向任何人推荐这家公司。
Independent Carpet One Westland 回复2018-10-16
Alicia,
Thank you for the review and we are so happy to hear that our sales and installation team did a great job! We truly a[predicate your business, trust and confidence in us. We hope to work with you again on your future flooring needs! Enjoy your new Floors from Carpet One. Catherine Buchanan-Owner
Brynn,
We love to help our teacher any way we can! I know how much the children love their sit upon. So glad we could help,you and other teachers start the year off with supplies for the students. These samples also can make for great decorations at Christmas time as a fun art project with you class. I hope they enjoy the school year and thanks for reaching out to us! Catherine Buchanan - Owner
Thank you so much for the wonderful review and comments! Having a family business means there is always one of the Francavilla’s on staff at all times and we love to work with and meet our customers! We strive to serve our customers with the best experience possible when shopping for flooring! It’s an important part of your home or office. We appreciate your trust and confidence and look forward to working with you again in the future! Catherine Buchanan-Owner
Oh Judy,
It's actually been my pleasure to work with you. I so appreciate the years of trust and confidence in myself and Independent Carpet One and even more so our installation team. I enjoy visiting with you and helping with each visit back to the mitten. Karen is a gem for sure. I had no doubt the porch would look amazing after she was done. Enjoy and thanks again. Catherine Buchanan-Owner
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Sherry Siedlik · 写过 1 条评价 · 已认证 ·
★★★★★
喜欢我们的新地毯
喜欢我们的新地毯!喜欢我们的销售员塔米卡!
Independent Carpet One Westland 回复2018-08-30
That's our favorite word! Love!
We are thrilled to see that you're happy with the full experience here at Independent carpet One. thank you for the review and the trust. We hope to see you again for all your future flooring needs. Now go and enjoy!
Catherine Buchanan-Owner
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Mike Davis · 写过 1 条评价 · 已认证 ·
★★★★★
珍妮和她的团队非常出色……
珍妮和她的团队合作得非常愉快。他们以合理的价格完成了出色的工作。您无法获得更好的服务。我强烈推荐。
Independent Carpet One Westland 回复2018-08-28
Mike,
Thank you for this wonderful review. You're right...Jeane is fantastic to work with and we're glad you had that opportunity. Everyone here is grateful to you and we're happy that your experience was positive. Enjoy your new flooring! Catherine Buchanan-Owner
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Paul Denski · 写过 1 条评价 · 已认证 ·
★★★★★
价格非常公道并且有安装人员
Independent Carpet One Westland 回复2018-08-28
Paul,
Thank you for the opportunity to provide flooring for your home. It was our pleasure to help you find that perfect solution. Please keep us in mind for all your future flooring needs. Catherine Buchanan-Owner