We appreciate you sharing your candid feedback regarding the volume and focus of our materials. We are always working to refine our content to better meet test-takers' needs and will consider your comments as we review our study guides.
Mark
Customer Support
We're delighted to hear that our written materials, study plan, and instructor support were so valuable to your success. It's fantastic that you achieved such a great score by following our recommendations. Thank you for your kind words!
Mark
Customer Support
C
Chris Hice美国 · 写过 1 条评价 · 体验于 2026-06-02 ·
★★★★★
有史以来最差的在线 CE 服务
到目前为止,这是我使用在线房地产 CE 课程以来最糟糕的经历。 6月2日,我尝试加入班级。它一直把我踢出去,最后教练把我永远踢出去了。我打电话给客户服务部,第一个就挂断了我的电话。回电话说,自从教练把我赶出去后,她就无法让我回去。他们把这归咎于我。问题是,两周前,我使用相同的设备与他们一起选修了选修课,一切都很好。问题显然出在他们这边,今天早上他们也遇到了问题。她说我可以退款或者试试8号的下一堂课。我不得不推迟旅行计划才能实现这一目标。那天早上我什至在访问时遇到了同样的麻烦。又来了。它终于开始了,我完成了课程。我永远不会再使用这些小丑,并强烈建议您尽可能远离这家公司。他们正在拿我们的生计开玩笑。如果那是最后一门课,我就会失去我的执照。
Kaplan Financial Education 回复2026-06-08
We are truly sorry to hear about the extremely frustrating experience you encountered with our online CE classes, especially given the technical difficulties and the impact on your travel plans. We understand how crucial these courses are for your livelihood, and we deeply regret the inconvenience and stress this situation caused. We are actively investigating the technical issues you described to prevent future occurrences and improve our support. Your feedback is invaluable as we work to enhance our service.
Mark
Customer Support
We are so glad to hear you had such a positive experience. Your kind words about our team member are truly appreciated. Thank you for sharing your feedback!
Mark
Customer Support
P
Paige W美国 · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
伟大的班级
很棒的课程! 老师很好地回答了所有问题。 研究材料与实际测试相似。 第一次通过财产保险考试!
Kaplan Financial Education 回复2026-05-18
We are so happy to hear about your success! We are thrilled that our class and materials helped you pass your P&C insurance exams on your first try.
Mark
Customer Support
We're happy to hear that our resources helped you prepare for your license. It's great to know that you found the material clear and the quizzes helpful. We appreciate your positive feedback about the instructor; we're glad you enjoyed the review. Thank you!
Mark
Customer Support
We're glad you appreciate the notes and practice questions. We appreciate your feedback regarding the repeated questions in the q-bank. We will review the q-bank to improve the variety of questions. Thanks for bringing this to our attention.
Mark
Customer Support
D
Deb M美国 · 写过 1 条评价 · 已认证 · 体验于 2026-04-23 ·
★★★★★
房地产教育的最佳选择
我使用 Kaplan 进行所有房地产教育已经有 5 年了。他们的教练和主持人无疑是最好的!他们经验丰富,让学习变得有趣,并让事情不断前进!
有许多选项可供您选择课程日期和时间,并且注册很容易。如果需要技术支持,他们会随时提供帮助。课程完成后,他们会很快向 NCREC 报告,以便您的 CE 学时计入学分。我强烈推荐他们。
Kaplan Financial Education 回复2026-05-05
We're happy to hear that you've consistently had such positive experiences with our real estate education over the past five years. It's great to know our instructors, moderators, and tech support have met your needs. We appreciate your recommendation.
Mark
Customer Support
We're happy to hear that our Essential courses and video lectures helped you achieve your licensing goals under a tight deadline. We appreciate you recommending our services and are glad you found our preparation effective. Thank you for your feedback!
Mark
Customer Support