# KnifeCenter 评价与评分 > 来源: OK.one — https://ok.one/review/www.knifecenter.com - 域名: www.knifecenter.com - 分类: 家居与园艺 - 综合评分: 4.4 / 5 (101 条评价) - 评分分布 5→1 星: 75% / 10% / 3% / 1% / 11% - 所在地: United States · Fredericksburg - 数据更新: 2026-08-12 KnifeCenter（www.knifecenter.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。85% 的评价为 4 星及以上，11% 为 1 星；商家回复了 67% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-08-12。 ## 最新评价(第 1/6 页) ### ★★★★★ 我的经验是 Lexi 创造的！ - Andrea Markham Towne · 2026-08-11 我的经验是 Lexi 创造的！切好并晾干！她是我在 KNIFECENTER 交谈过的最聪明、最有动力的人！！！！ 出色的客户服务技能和您的组织的资产。 > 商家回复 (2026-08-11): Thank you, Andrea! We'll definitely pass this along to Lexy — glad she made such a great impression! ### ★★★★★ 刀具中心是我的第一选择 - KC Chris · 2026-07-27 刀具中心是我购买任何刀具或刀具相关物品的第一选择。服务很棒，他们使用多个托运人，因此，例如，如果有人讨厌 FedEx，则可以使用 UPS。 DCA也是这个人。他们每周都会在 YouTube 上推出新刀秀，内容丰富且有趣。 > 商家回复 (2026-08-03): Thanks so much, Chris! We love that you appreciate having shipping options, and glad you're enjoying DCA's videos on our YouTube channel! ### ★☆☆☆☆ 我买了一个 Livewire 9000 Otf a 320… - Michael Wolcott · 2026-07-12 我花了 320 美元买了一把 Livewire 9000 Otf 刀，40 天后弹簧就断了。对于这个价位的 Otf 来说是不可接受的。我什至没有部署它那么多，几乎没有我的 Guardian Tactical 035 那么多，我每天至少部署 500 次，已经一年多了，现在它的部署就像我拿到它的那天一样。更糟糕的是，刀具中心说将其发送给克肖，他们无能为力。他们有 60 天的保单，应该是 90 天。但即使有 60 天的保单，也已经过了 40 天，所以他们错了。即使在过去 90 天被问到，BladeHQ 也会在不问任何问题的情况下修复这个错误。他们会提供宽限期，就像 98-100 天一样，他们仍然会遵守。但不是刀具中心，他们甚至不会用 60 天的政策来兑现 40 天的政策，所以这是有道理的。非常令人失望。如果你不大范围地解决这个错误，那么刀中心做得更好，那么我永远不会再从你那里购买任何东西。 > 商家回复 (2026-07-15): We understand the frustration of a new knife breaking, but we want to make sure we clear up a few details. Our return policy is actually 30 days, and your order was at 48 days when you reached out. Any product issues that occur after our 30-day window are handled directly under the manufacturer's warranty, which is why we initially directed you to Kershaw. That said, we always want to take care of our customers as best we can. As we mentioned in our email to you yesterday, we are making a one-time exception to accept your return and get this sorted out. Please check your inbox for those return details so we can get this resolved. Feel free to reach out with any questions or concerns. ### ★☆☆☆☆ 缺席客户服务 - No One · 2026-07-09 我订购了一把昂贵的刀，以供周末拍摄内容。我支付了第二天的运费。一件小副品没有库存，所以他们扣留了我的运费，我损失了一个周末的收入，尽管我按照他们的政策联系了他们两次，要求立即运送这把漂亮的刀，但他们什么也没做。 > 商家回复 (2026-07-13): Thank you for sharing your feedback. We always want to ensure our customers get their gear exactly when they need it, and we sincerely apologize for the frustration this delay caused you. Because your TrustPilot profile does not list your name or order details, we currently cannot look up your account to see exactly what happened or find your previous messages. We sent a formal 'Request Information' ticket through TrustPilot this past Friday to get your order number so we can investigate this immediately. Please check your TrustPilot notifications to reply to our information request, or reach out to us directly through our website with your order number. ### ★★★★★ 这是我买的第二把刀……质量第一 - John · 2026-06-15 这是我买的第二把刀。 我对第一个非常满意，我正在订购第二个，以防我失去第一个。 > 商家回复 (2026-06-15): Thank you for the 5-star review, John! We appreciate your business and are so glad we could provide you with great experience. Thanks for choosing KnifeCenter! ### ★★★★★ 已在刀具中心购物 6 个多月 - Benjamin Schlein · 2026-06-09 已经在刀具中心购物了大约半年了，他们的选择、客户服务、知识分享和物有所值一直给我留下了深刻的印象。 当我开始收集刀具时，我研究了很多零售商，刀具中心的价格是最优惠的，现在仍然如此。 最重要的是，他们终于修复了他们的交易电子邮件，因此他们不再有损坏的图像！我唯一的抱怨是我希望我住得离他们近一点，尽管这可能是一件坏事。 哦，我也非常感谢他们更新库存的速度。当我设法拿到我想要的最后一件物品时，我有点庆祝。我只希望当我想要的商品有货时能够收到通知。 > 商家回复 (2026-06-09): Thank you for the great review! It's awesome to hear that you've had such a good experience since getting into knife collecting. We're happy we can offer the value and quick updates you're looking for, and we'll definitely pass your note about back-in-stock notifications along to our team. We appreciate ya! ### ★★★★★ 这家公司总是为刀具爱好者提供很棒的体验 - William Ginder · 2026-05-12 这家公司总是以非常公平的价格提供多种选择，我已经与他们开展业务至少 15 年了，一直对产品感到满意 > 商家回复 (2026-05-13): Thank you for being such a loyal customer over the last 15 years! We truly appreciate your business and the positive review. We appreciate you! ### ★★★★★ Knifecenter 非常专业…… - Jason Brown · 2026-05-05 Knifecenter 的业务非常专业。我订购的刀正在打折，价格很优惠。另外我还得到了 10 美元的奖励积分，这真是太好了。 > 商家回复 (2026-05-08): Thank you for your business and for the great feedback! We’re happy to hear you were able to snag a good deal and put those reward points to use. We look forward to your next order! ### ★★★★☆ 总体来说干得很好 - John Dietzman · 2026-05-04 总体来说干得好！我不得不退货一次，处理方式是礼貌和专业的。运输和包装都非常好。我喜欢免费送货促销，并且几乎总是订购一些东西，特别是因为你们库存丰富。我希望您考虑在这些促销活动期间为不符合免费送货条件的商品提供小额运费折扣。继续努力，感谢您所做的一切！ > 商家回复 (2026-05-08): Thank you for your business! We’re glad we could handle your return professionally and that you're enjoying our selection. We appreciate your suggestion regarding shipping discounts and will definitely share that with our team! ### ★★★★★ 快速轻松订购优惠价格谢谢... - Michael Worden · 2026-04-27 快速轻松订购，价格实惠，谢谢大家 > 商家回复 (2026-04-27): Thanks for the review! Glad the ordering was fast and easy. We appreciate you! ### ★★★★☆ 这是订购刀具和工具的值得信赖的地方 - Lenny · 2026-04-23 一个值得信赖的购买刀具和工具的地方，并且会及时发货...是这个地方的长期客户，并且肯定我的订单一路上出现了一些问题...与相同产品的其他在线零售商相比...您可以相信这些人会及时发货...客户服务也比业内大多数人要好得多 > 商家回复 (2026-04-24): Wahoo! Thank you for being a long-time customer and for your business. We appreciate the honest feedback and are glad our team and shipping speeds have earned your trust over the years. We appreciate you! ### ★★★★★ 我订购的所有东西都已经到了... - joe ravencraft · 2026-04-23 我订购的所有东西都按承诺准时到达！ > 商家回复 (2026-04-27): Thank you so much for the 5-star review! We’re thrilled to hear that your orders have been arriving on time and exactly as expected. We appreciate your business and look forward to serving you again soon! ### ★★★★☆ 从这里订购的良好体验 - Arief N · 2026-04-20 从这里订购的良好体验。刀到达时包装完好，与描述完全一致。 Bugout 重量轻，刀片开箱即用很锋利。我用它来露营和一般户外任务。 该网站有详细的规格和精美的照片，帮助我做出决定。 到达时口袋夹有点松动，但很容易固定。 > 商家回复 (2026-04-21): Your review means a lot to us! Thank you for taking the time to share your experience! ### ★☆☆☆☆ 我的订单丢失了 - David White · 2026-04-09 我的订单丢失了。它从未到达，客户服务代表告诉我阅读细则。客户服务代表告诉我，他们至少需要 4 周才会开始调查，5 周才会考虑退款。客户服务代表告诉我，这是一个已知的运输问题，但他们继续通过这个有问题的运输服务进行运输。我对刀具中心失去了所有信心。我每年从刀具中心订购 5/10，以前从未遇到过问题。我不会再从刀具中心订购任何东西。 > 商家回复 (2026-04-14): Thank you for being such a loyal customer over the years. We value the fact that you've trusted us with 5 to 10 orders annually, which is why we were concerned to hear about your frustration regarding your recent order. We would like to clarify the timeline, as there may have been a misunderstanding during your call with our Customer Service team. When the Free Shipping (USPS Ground Advantage) method is selected for a long-distance, heavier shipment like this one, our checkout page does specify a 2–4 week delivery window. During your conversation with our team, you mentioned that you had seen this timeframe at checkout, and we apologize if our explanation of those carrier transit times felt dismissive. Our goal is always to provide realistic expectations based on the shipping method selected. Your order was placed on 3/19, shipped on 3/20, and delivered on 4/10. This was within the 2–4 week window provided at the time of purchase, and the package arrived the day after this review was posted. We offer faster services for customers who need their items more quickly, but we keep the Ground Advantage option available so we can continue to offer a free shipping tier even for orders traveling across the country. We appreciate your past business and hope you enjoy your new gear. ### ★★★★★ 我总是从 Knife 得到优质的服务…… - Vic Puentes · 2026-04-08 我总是从刀具中心得到优质的服务。我已经有一段时间没有买任何东西了，我需要帮助才能访问它。希瑟“很棒”，她修复了我的帐户并协助我下订单。 > 商家回复 (2026-04-08): Wahoo! Thank you for the business and for coming back to shop with us. We’re glad Heather could get your account sorted out and help with your order. We appreciate you! ### ★★★★★ 精选 - Gabriel Baesen · 2026-04-05 优良的选择、服务和始终快速的运输。我购买的许多刀都去这里！ > 商家回复 (2026-04-07): Wahoo! Thank you for the business and for being a loyal customer. We’re happy to be your choice for gear and appreciate the feedback. Look forward to serving you again soon! ### ★★★★★ 刀具中心结帐 - Ken C · 2026-03-27 像往常一样，这是一次非常扎实的经历。必须使用一些积分进行购买并在网上进行。通过在线提示轻松浏览结账。一如既往地期待交付新刀片带来新的烦躁和乐趣。 > 商家回复 (2026-03-27): Wahoo! It’s great to hear those points came in handy for your latest order. We’re glad the checkout process was a breeze. We appreciate you! ### ★★★☆☆ 你们的运输又慢又糟糕 - Tak Engle · 2026-03-25 你们的运输速度又慢又糟糕。 我喜欢您在 YouTube 上的视频以及产品演示/评论。 > 商家回复 (2026-03-27): Thank you for sharing your feedback. I sincerely apologize for the shipping delay with your shipment. I took a look at your details and confirmed your order shipped the same day it was received (March 17th). While USPS Ground Advantage typically arrives within 5 business days, it appears USPS is currently experiencing a delay with this specific shipment. I have reached out to our USPS representative to investigate the cause of this delay and see if anything can be done to prioritize the delivery. According to the tracking, your package is currently in transit so it should be delivered very soon. We appreciate your patience while the carrier completes the delivery. ### ★★★★★ 很棒的经历 - Kevin Riga · 2026-03-18 刀具中心网站拥有您所需的一切。信息丰富且易于导航。购买体验轻而易举。 > 商家回复 (2026-03-24): Appreciate the feedback! Glad we could make the buying process a breeze for you. Enjoy the new gear! ### ★☆☆☆☆ 2025 年 12 月中旬订购 - S Heming · 2026-03-10 2025 年 12 月中旬订购。截至 2026 年 3 月 9 日，我尚未收到订单。对刀具中心非常失望 - 我怀疑我是否会再次向您订购。 > 商家回复 (2026-03-10): Thank you for sharing your feedback and we sincerely apologize for the frustration this delay has caused. We understand that waiting since December is a long time, and we'd like to provide some clarity on the status of your order. When your order was placed, it included an item specifically marked as delayed with no ETA from the manufacturer. As noted in our shipping policy and your order confirmation email, we typically ship orders in full once every item is in stock to keep shipping costs efficient. We would love to get your in-stock items to you immediately. Please reach out to our team at support@knifecenter.com or 1.800.338.6799 and we can either split the shipment or remove the backordered item so your other gear can ship today. We appreciate your patience and hope to turn this experience around for you. --- - 全部评价与筛选: https://ok.one/review/www.knifecenter.com - JSON 接口: https://ok.one/api/companies/www.knifecenter.com - 评分口径与数据来源: https://ok.one/methodology/