LED Factory Mart

Dear Robert Redwine, We truly appreciate your thoughtful review. It's wonderful to know that our product met your expectations in terms of quality, value, delivery, and design. Thank you for your support!

Thanks so much, Tim Brooks! We're stoked to hear the installation went smoothly. And huge thanks for spreading the word to your Jeep club crew — that means the world to us! Our gear is built for adventurers like you, and we hope it serves you well on every trail ahead. If you ever have more mods in mind, don't hesitate to reach out. Happy trails!

Dear Troy Hynicka, Thank you for your honest feedback. We understand your disappointment—premium pricing should mean a premium installation. While we designed the splices to be reliable in off-road conditions, we absolutely hear you on the convenience factor. We're taking this back to our product team to improve the harness design. We appreciate you bringing this to our attention, If you encounter any installation problems, please contact us promptly. We've got your back.

Dear Christopher Copploe, Thank you for taking the time to share your feedback. We truly appreciate your honest review, and we’re sorry to hear that your experience with our product and customer service did not meet your expectations. We understand your frustration regarding the light sequence issue and the way our team communicated with you. Please accept our sincere apologies if our response came across as dismissive – that was certainly not our intention. We have already reached out to you via email to address the technical concerns you mentioned, and we are committed to working with you to find a proper solution. Whether it’s a replacement, or further troubleshooting, or refund, we want to make sure this gets resolved to your satisfaction. Your feedback is invaluable to us, and we are taking steps to improve both our product instructions and our customer service approach to prevent similar situations in the future. We value your business and hope to regain your trust.

Dear Robert Stroud, Wow—that's what we call a happy surprise! 😄 Thanks for letting us know everything arrived fast, correct, and intact. We're so glad it worked out perfectly. Come back anytime!

Dear Tim Collard, Thank you for your honest feedback, and we're genuinely sorry to hear that you feel this way. We completely understand your frustration, and we want you to know that we take your concerns very seriously. Our team has already been in touch with you via email to follow up on your case, and we are actively working on resolving the issues you've raised. We truly appreciate your patience and the opportunity to make things right. Please don't hesitate to respond to our ongoing email thread if there's anything else you'd like to add — we're here to listen and improve.

Dear FRED BLAUVELT, Thank you for your feedback, and we are truly sorry for the frustration we have caused you. And we completely understand why you feel the way you do. We have looked into your order and can confirm that it has already been shipped. The delay in updating you was due to a thorough quality inspection we perform before dispatch to ensure every product meets our standards. While we stand by our quality checks, we clearly failed in keeping you informed, and for that we apologize. We would like to resolve this with you directly. If you have any questions or concerns, please don't hesitate to reach out to us at : [email protected]. We're here to help.

Dear Jesse Valdez, Thank you so much for the fantastic review! We're thrilled to hear that you're happy with the quality and fitment of the fog lights, grill lights, and rock lights on your Tundra. It's great to know that our illustrations and explanations helped make your decision easier. We also appreciate you mentioning the ordering and shipping experience—we always aim to make that as smooth as possible. Enjoy your upgraded truck, and thanks again for choosing us!

Dear Jeffrey, Thank you for your kind words! We are thrilled you love the look of the product and found installation easy. Your feedback means a lot to us and helps others feel confident choosing us. We truly appreciate your support very much and hope you enjoy it for years to come.

Dear Josefina, We sincerely apologize for the delay and any frustration caused. Your order placed on May 30 has been shipped, and tracking information was sent to your email. We have also responded to your inquiry with details. Please check your inbox, and contact us if you need further assistance. We are here to help and resolve this quickly.

Dear Zack Steensma, Thank you for the fantastic feedback! We're so glad they fit well, work great, and are a noticeable improvement over the factory lights. Your satisfaction means a lot to us — thanks for choosing us! Enjoy the upgrade!

Dear kevin niece, Thanks for sharing your experience! It's great to know they were truly plug-and-play and that they look awesome on. Your satisfaction means a lot to us! Enjoy your awesome lights!

Dear Robert Mooney, Thank you for your honest feedback and for taking the time to share your experience with us. We’re sorry to hear that the shipping time took longer than expected. We understand how important it is to set clear expectations, and we will work on making the overseas origin of our products more transparent in our listings going forward. Regarding the quality of the taillights compared to the front marker lights, we take your feedback seriously. Please rest assured that all our products meet safety and performance standards, but we will certainly share your observations with our quality team for review. Thank you again for your support and valuable feedback.

Dear T Man, Awesome! So glad to hear that 👍 Thanks for the great feedback on the install, packaging, and performance. Really appreciate your support 🤙 Enjoy your Gladiator and those new LED taillights!

Dear David, Thank you for your detailed feedback. We're really glad to hear that you like the headlights and that they’ve been an improvement over the stock ones. We sincerely apologize for the longer than expected shipping time — we understand how frustrating that can be, and we’re working to improve our delivery estimates. Regarding the installation instructions, that’s a helpful point. We’ll look into adding clearer guidance to help future customers save time and avoid mistakes. We also appreciate you pointing out that the amber light is only on the DRL middle strip, with no separate amber mode. We're sorry if that came across as misleading, and we will review our product description to make it clearer. Thank you again for helping us improve! Your satisfaction means a lot to us.

Dear Samuel Guénette, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service, liked the product, and found the installation easy. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything else, feel free to reach out.

Dear Chris, Thank you for this amazing review! We’re so glad to hear that our team was able to answer your questions along the way. It’s great to know the install was fast and easy—just a ratchet and a wrench, and you were all set in 10 minutes. Even better to hear they fit perfectly and look fantastic on your vehicle. Thanks again for choosing us. Enjoy the new look, and please reach out anytime if you need anything in the future!

Dear Wyatt, Thank you for your feedback, and we sincerely apologize for the mix-up with your order. We understand how frustrating it is to receive incorrect parts. Our team has already contacted you and arranged to send the correct right-side rear light immediately. We appreciate your patience and the opportunity to make this right and ensure everything fits perfectly from moving forward.

Dear Charlie, Thank you for sharing your detailed feedback. We’re glad to hear you like the sleek look and brightness of the lights on your Gladiator. We’re sorry about the fitment issue with the passenger-side connector—that’s not the experience we aim to provide. Please reach out to us so we can assist with a proper solution and improve your experience.

Dear David Hurlbert, Thank you so much for your kind words and for choosing Led Factory Mart! We’re thrilled to hear that you received your item quickly and as described. We look forward to serving you again on your next order!