Thanks very much for your honest review Robert. I appreciate the feedback and will continue to work on better communication. We've been overwhelmed with work and some of that detail has slipped a bit recently. Thanks for the reminder of how important that end of our business is, the customer support end. We'll strive to to better. I'm sorry you were disappointed in that respect but happy you're otherwise impressed and pleased with your purchase.
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Florence Ledger · 写过 3 条评价 ·
★★★★★
工艺不错
做工不错,价格也不错。我推荐!
Lightcrafters 回复2022-05-16
Thank you very much for your review Florence. I'm glad you're pleased with with our products. We always to our best! Kent Samuelson, Lightcrafters
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Keith Gandini · 写过 1 条评价 · 已认证 ·
★★★★★
很棒的客户服务。
Lightcrafters 回复2022-05-04
Thx very much Keith. We’re doing our best ;)
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Billy · 写过 1 条评价 · 已认证 ·
★★★★★
光线很棒
光线很棒。但已经要求评论9次了!别再问了!
Lightcrafters 回复2022-05-02
Wow, sorry about that. I had no idea my clients were being pestered by Trustpilot. These requests are automated and I was under the impression you'd be asked just two times, not nine times. Please accept my apologies. I'll see if I can adjust that in the Trustpilot settings. I'm glad you're pleased with the product anyway. Kent Samuelson, Lightcrafters
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Robert Bauman · 写过 3 条评价 · 已认证 ·
★★★★★
从 Lightcrafters 购买的又一件很棒的东西!
这是我第二次从 Lightcrafters 购买,我再次被它的工艺质量和美丽所震撼。原铜与我们的其他灯和铜排水沟配合良好。照明非常适合我们的户外淋浴!
在德克萨斯州奥斯汀的 Lightcrafters 手工制品店找到 Kent 真是令人非常满意。很高兴支持像这样的小公司做出如此高质量的工作!
Lightcrafters 回复2022-05-02
Thank you very, very much for your continued business Robert and your strong vote of confidence. That's what I always like to hear. All the best, Kent Samuelson
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Steve K · 写过 1 条评价 · 已认证 ·
★★★★★
喜欢壁灯!!
喜欢壁灯!!!非常适合我的剧院。
Lightcrafters 回复2022-04-14
Thank you Steve. We love doing media room lighting. Our unique designs lend themselves to ambiance , especially in a dark space. I’m glad you’re pleased. Kent Samuelson, Lightcrafters
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Architect · 写过 1 条评价 · 已认证 ·
★★★★★
漂亮的灯
漂亮的灯光,按时交付,沟通良好,价格合理。干得好!
Lightcrafters 回复2022-04-10
Thank you very much for your review and of course for your purchase. I’m glad you’re pleased and look forward to working with you again sometime.
Kent Samuelson
Lightcrafters
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Pat VanHaverbeke · 写过 1 条评价 · 已认证 ·
★★★★★
精湛的工艺。
Lightcrafters 回复2022-04-10
Thank you Pat. I’m grateful you recognize the skills involved in creating our unique custom lighting.
All the best,
Kent Samuelson
Lightcrafters
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James Myers · 写过 2 条评价 ·
★★★★★
从他们那里订购我的草坪灯
从他们那里订购了我的草坪灯。优质的服务和快速的运输。谢谢你!
Lightcrafters 回复2022-04-10
Thank you James. You were a pleasure to work with.
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David Wolff · 写过 2 条评价 · 已认证 ·
★★★★★
好产品
好产品。 及时发货。
Lightcrafters 回复2022-03-05
Hi David, Thank you for your review and your purchase. Enjoy, Kent
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Richard · 写过 1 条评价 · 已认证 ·
★★★★★
光线很好
光线很好。只是看起来制作起来有点廉价。
Lightcrafters 回复2022-01-28
Hello Richard.
Thank you for your review. You purchased four American made, handcrafted fixtures from us for $115 each. It sounds as though you are not 100% satisfied. That's extremely rare for us, I’d love for you to expound upon your statement. You have my contact information on your receipt. Please feel free to email me or call.
Thank you for your purchase. I hope you enjoy your custom made lighting.
Kent Samuelson
Lightcrafters
Austin, TX
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Greg Gutierrez · 写过 1 条评价 · 已认证 ·
★★★★★
墙壁固定装置
很棒的产品。
而且很漂亮!
Lightcrafters 回复2022-01-09
Thx Greg. Glad to have you as another satisfied client. We been working hard since 1994 to maintain a five star reputation. I appreciate your review. Kent Samuelson, Lightcrafters
Thank you very much Monika. I'm glad you're pleased with both your purchase and the service we provided. That's the experience we strive to have with all our clients. It was a pleasure working with you. Have a wonderful new year, Kent Samuelson
Hi Robert, I had to chuckle with delight when I read your review 🤣. Thx for persevering, you’re obviously pleased and I couldn’t be happier. Have a good 2022. I look forward to working with you again sometime. Kent Samuelson, Lightcrafters
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Jessica Haynes · 写过 3 条评价 · 已认证 ·
★★★★★
优质的客户服务和定制服务...
很棒的客户服务,定制的灯光看起来棒极了!!!
Lightcrafters 回复2021-12-20
Thank you very much for your purchase and your review Jessica. I'm grateful for both. Enjoy your new lighting, Kent Samuelson
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Nelson Rockwood · 写过 2 条评价 · 已认证 ·
★★★★★
美丽、当地、价格合理
美丽、手工制作、奥斯汀制造、价格具有竞争力。 没有什么值得期待的,不过作为奖励,团队也非常友好。
Lightcrafters 回复2021-12-20
Thanks Nelson, it was nice to make your acquaintance. Thank you for selecting our fixtures for your project. You do stunning work. I look forward to working with you again in the future. Kent Samuelson
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Kim Vogee · 写过 1 条评价 · 已认证 ·
★★★★★
产品和服务已...
产品和服务都非常好!!工作人员很友好,非常乐于助人,我绝对会推荐朋友来贵公司!
Lightcrafters 回复2021-12-07
Thanks Kim, I love to hear that! You've been a pleasure to work with. All the best, Kent and Sky Samuelson, Lightcrafters
Thank you very much for your kind comments. We love our little niche. Thank you for ferreting us out an giving us a try! Kent and Sky Samuelson, Lightcrafters
Thank you for your purchase and your review Jessica. Please tell me how we could have ranked a five star review. I'm curious and always strive to maintain a five star ranking. Thank you.