# Linsoul 评价与评分

> 来源: OK.one — https://ok.one/review/www.linsoul.com

- 域名: www.linsoul.com
- 分类: 电子与科技
- 综合评分: 3.4 / 5 (61 条评价)
- 评分分布 5→1 星: 56% / 2% / 2% / 7% / 34%
- 所在地: United States
- 数据更新: 2026-08-10

Linsoul（www.linsoul.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 61 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 72% 的差评；近 12 个月新增 38 条。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★☆☆☆ 入耳式耳机不好
- xx · 2026-08-01 · 已验证

入耳式耳机不好，退款很麻烦。

> 商家回复 (2026-08-04): Dear Customer,

We are very sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.

Could you please let us know what issue you experienced with the order? Is the problem related to the IEM sound becoming quieter, an abnormal sound quality issue, or a cable-related issue? Or did you encounter any difficulties during the return and refund process?

We have also sent you an email to better understand your situation. Please kindly check your inbox when you have a chance.

Please rest assured that once we have a better understanding of the issue, we will do our best to assist you and continue working with you until the problem is properly resolved.

Thank you for giving us the opportunity to help.

### ★☆☆☆☆ 谨防Linsoul，骗子
- Filip Antic · 2026-07-31

谨防 Linsoul 产品及其网站
产品不工作
当我公开曝光他们不退款时，他们在 Instagram 和社交媒体上屏蔽了我
请远离他们，他们表现得好像会帮忙，但实际上不会

> 商家回复 (2026-08-06): Dear Customer,

We understand that you have encountered an issue, and please rest assured that we will do our best to assist you.

We learned that you are experiencing a noise issue. Since this type of problem can be caused by multiple factors, we previously provided some troubleshooting steps and requested your assistance with testing. These details will help us better identify the cause and provide a more suitable solution.

However, we have not received your reply yet.

If you have time, please kindly provide us with the test results or any additional information. Once we have a better understanding of the situation, we will do our best to assist you and work toward a proper solution.

Thank you very much for your patience and understanding.

### ★☆☆☆☆ 没有答案。
- Ferrr · 2026-07-31

当我不在家时，包裹被留在我家门前，不幸的是它被偷了。我要求退款，因为我已经购买了替换商品，但此后我没有收到任何回复。请注意，他们使用有问题的送货服务，这可能会导致类似的情况。

> 商家回复 (2026-07-31): Hello there,

We are sorry to hear that you encountered an issue with your package being lost, and we sincerely apologize for the inconvenience this experience has caused.

Based on the information currently provided, we are unable to locate the corresponding order record, which prevents us from further investigating the situation and providing effective assistance.

To help us verify your order details and assist you as soon as possible, could you please kindly provide your order number?

We truly appreciate your understanding and cooperation. We look forward to hearing from you.

### ★☆☆☆☆ 回报率很低
- Bob · 2026-07-23

收到新产品 KZ ZS-10 PRO 入耳式耳机。我没有打开它们，因为我决定退回它们。我的第一个请求被忽略了。第二个请求，他们回应了，他们会回应。然后他们发送了一封两页的电子邮件，其中包含如何退货的详细说明。  我必须填写 RMA 表格，找到托运人，包装并运输包裹，并将所有运输信息发送给公司。然后开车去UPS购买包装寄出。包装和运输成本为 17 美元。他们大肆破例，提出向我支付 15 美元的运费。希望他们会的。        下次我从亚马逊购买。

> 商家回复 (2026-08-06): Dear Customer,

Thank you for taking the time to share your feedback with us.

We are truly sorry that the return process felt inconvenient and required extra time and effort from your side. We completely understand your frustration and sincerely appreciate your patience and cooperation throughout the process.

We would like to kindly explain that the return steps and required information are necessary parts of our return procedure. Since each return needs to be properly identified and matched with the correct order, customer information, and package details, these steps help us ensure that your returned item can be accurately tracked and processed without any delays or confusion.

We are glad to let you know that we have now successfully processed the refund for both the order amount and the return shipping cost.

We sincerely apologize again for the inconvenience caused. Your feedback is very valuable to us, and we will share it with our team as we continue to improve our customer experience and return process.

Thank you again for your understanding and support.

### ★☆☆☆☆ IEM 在仅仅几个月后就死了……
- R. · 2026-07-13

IEM 在轻度使用几个月后就失效了。它在保修期内，但他们希望我在 IEM 上执行并记录极其复杂且耗时的尸检，而我没有所需的工具。考虑到它们一开始就很便宜，这是一个不合理的要求。如果他们如此吝啬地更换有缺陷的产品，就不会再向他们订购。

> 商家回复 (2026-07-14): Hi there,

We are truly sorry to hear about the issue you experienced, and we sincerely appreciate you taking the time to share your feedback with us.

We completely understand how disappointing and frustrating it can be when an IEM develops a problem after only a few months of use, especially when the product is still within the warranty period. We also understand that you were hoping for a simple and effective solution to resolve the issue as quickly as possible.

However, since we are unable to view your order information or the details of your previous communication with our support team through this review alone, we are currently unable to confirm the specific details of your case or the exact process that was followed.

To better assist you and look into this matter further, we sincerely hope you can provide us with your order number or the email address used for your purchase, so we can check your order records and review the situation.

Please rest assured that after fully understanding the details, we will do our best to provide you with full assistance and a suitable solution.

If you have any further questions, you are also welcome to contact us directly at support@linsoul.com. Our customer service team will be happy to assist you.

We sincerely apologize again for the inconvenience caused and appreciate your understanding. We highly value every customer's experience and hope to assist you further to resolve this issue.

### ★★★☆☆ 不要指望您的运输选择很重要
- Mathias Roos · 2026-07-01 · 已验证

我真的很喜欢这个商品，我得到了我所支付的价格和快速跟踪信息。但我选择了 DHL，但我猜 UPS 对他们来说更便宜。所以还是用ups发货了。我什至给他们发了电子邮件询问此事，但没有得到回复

> 商家回复 (2026-07-02): Hi there,

Thank you for your feedback, and we sincerely apologize for any inconvenience caused.

We notice your order is actually shipped from our EU overseas warehouse, so this parcel will be delivered by UPS. We would like to clarify that your chosen shipping method was not overlooked; this is determined by our warehouse delivery rules.

In general, if an order is shipped from our China warehouse and DHL is selected, we will strictly follow DHL for shipment. However, please also kindly note that shipments from China may involve additional customs duties and import taxes, and the overall delivery time is usually longer compared to EU warehouse shipments.

Therefore, for products that are in stock in our overseas warehouses, we prioritize shipping from the nearest warehouse whenever possible. This allows us to ensure faster delivery, as well as reduce potential customs clearance issues and import tax risks.

Regarding your previous email, we did respond on June 11th, but we have recently discovered that our message may have been blocked by the system and did not reach your inbox. We sincerely apologize for this and want to assure you that it was not due to a lack of response on our side.

If possible, we kindly suggest contacting us again via a @gmail.com email address, which may help ensure smoother delivery of future communications.

Once again, we sincerely apologize for any inconvenience caused, and we truly appreciate your understanding and support. 

Please feel free to contact us anytime if you need further assistance.

### ★★★★★ 很棒的产品，但请记住...
- Melo · 2026-07-01 · 已验证

即使考虑到预购，发货也很快。
音质感觉不错，但和我以前的便宜耳机确实不一样，这只是时间习惯的问题。
我立即将开关设置为 123 - on，感觉比基本选项好得多。
订购之前，请确保电缆足够长以满足您的需求。对我来说长度足够了，但我不能靠在椅子上。 
（我很确定由于“热插拔”，您可以单独获取更长的电缆）
它有相当多的可更换耳塞可供选择，但对我来说，只有最小的一个真正适合，即使我会被认为是平均水平。身材高大的人（男性，180 厘米），但也许我的耳孔比一般人要小。
我不认为这些都是关键问题，而是您在订购时应该记住的注意事项。
很棒的产品！

### ★☆☆☆☆ 诱饵和开关
- wannabe hacker · 2026-06-26

诱饵和开关。我提交了一件商品的订单，几天后他们说它正在预订。不惜一切代价避免

> 商家回复 (2026-06-30): Hi there，

Thank you for your feedback, and we are very sorry for any confusion or inconvenience caused.

As we are unable to view your order details from this review, we cannot check the specific case directly. However, please kindly note that if an item is on preorder, this information is normally clearly indicated on the product page.

We sincerely apologize if this was not clear enough at the time of your order. If you could provide your order number, we would be more than happy to review the situation in detail and assist you further.

Thank you for your understanding！

### ★★★★★ 很棒的产品
- Seth Velez · 2026-05-07 · 已验证

Linsol 不仅非常好用，而且入耳式监听器也非常棒。我尝试了 35 美元的套装、200 美元的套装和 450 美元的套装。这三个人都以自己的方式表现出色。

> 商家回复 (2026-05-08): Hi there,

Thank you very much for your kind feedback!

We are glad to hear that you have had a great listening experience, and we truly appreciate your recognition of both our products and service. We will continue to work hard to provide more high-quality and great value products with excellent sound performance.

Thank you again for your support and for sharing your experience. 

We hope you continue to enjoy your listening journey!

### ★☆☆☆☆ 糟糕的客户服务
- Chad Thurman · 2026-04-12

糟糕的客户服务。商品将缺货并且不会在线上。在等待 IEM 发货一周后，他们发电子邮件说他们缺货了，他们正在退还我的钱。不是一个好的回应。这不是我想听的。他们不专业。他们不关心他们的客户。退款也需要等待 3-5 个工作日。 4月4日下单。今天4月12日收到退款邮件

> 商家回复 (2026-04-15): Hi there,

We sincerely apologize for the disappointing experience you’ve had.

We are very sorry that the item you purchased was out of stock and we failed to update the information in a timely manner. We never intended to mislead our customers. We would have arranged shipment as soon as possible once stock was available, but we understand you no longer wish to wait, so we have canceled your order for you.

We fully understand your frustration regarding the out-of-stock issue and the delayed notification, and we take full responsibility for this situation.

We truly value you as our customer and deeply regret letting you down. We will continue to improve our services and processes to prevent such unpleasant incidents from happening again.

If you have any further concerns or need assistance, please feel free to let us know.

### ★★★★★ 花了一段时间，但我得到了我想要的
- Jonathan Harris · 2026-04-02 · 已验证

花了一段时间，但我得到了我想要的。

> 商家回复 (2026-04-15): Hi there，

Thank you so much for your patience and understanding!

We hope it brings you a great experience!

### ★★★★★ 对这份工作感到满意
- antoine michaud · 2026-03-02 · 已验证

> 商家回复 (2026-03-05): Hi there，

Thank you very much for your kind feedback! We’re glad to hear that you were satisfied.

We truly appreciate your support and look forward to serving you again in the future!

### ★★★★★ 交货快，产品很棒
- SK · 2026-03-02 · 已验证

很棒的产品，交付非常快，没有问题

> 商家回复 (2026-03-05): Hi there，

Thank you very much for your kind feedback! We’re really happy you had a great shopping experience with us.

We truly appreciate your support and look forward to serving you again in the future!

### ★★★★★ 快速可靠
- Ádám Gábri · 2026-03-02 · 已验证

> 商家回复 (2026-03-05): Hi there，

Thank you very much for your kind feedback! We’re really happy you had a great shopping experience with us.

We truly appreciate your support and look forward to serving you again in the future!

### ★★★★★ 伟大的！
- Zedues · 2026-03-02 · 已验证

老实说，他们有很多选择可供选择。他们的促销和折扣在订购时确实很有帮助。运输速度很快，我收到的产品状况良好。

> 商家回复 (2026-03-05): Hi there，

Thank you so much for taking the time to leave such a wonderful review!

We’re really happy you had a great shopping experience with us.

We’ll keep working hard to offer more choices, better deals and fast, safe delivery for you.

Hope to see you again soon!

### ★★★★★ iem 很棒
- stefan · 2026-02-03 · 已验证

iem 很棒。它们很合身，声音也很好听。但。我住在丹麦，他们使用 DAO 进行送货，但他们没有送货到我的地址，如果他们在丹麦使用不同的快递就太好了。

### ★★★★★ 总的来说不错
- Siebe van Tuijl · 2026-02-03 · 已验证

### ★★★★☆ 整体服务不错
- Nikita van Diemen · 2026-01-29 · 已验证

整体服务不错，但有1点备注，寄货到荷兰时，目的地合作伙伴是GOFO（并不总是）。这家公司虽然使用起来很便宜，但在公众评论中以将盒子放在门前然后离开而闻名。之后盒子可能会被盗/丢失。我很紧张，但幸运的是，收到了货。

### ★★★★★ 丰富的经验和客户支持......
- Ahmed Jaber · 2026-01-29 · 已验证

丰富的经验和客户支持，他们非常有帮助并且响应速度非常快

### ★★★★★ 免费送货，品质优良
- sverre Lund-Høie · 2026-01-29 · 已验证

老实说，我对它没有任何问题，即使它来自我们，而且我在欧洲。

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