不幸的是,Lonestar Transfer 无法取消我们与凯悦度假俱乐部的分时度假合同。很长的故事。然而,我仍然对 Lonestar Transfer 全额退还我们支付给他们的费用给予高度评价,因为我们现在已经超过了他们解决分时度假问题的保证期限。没有麻烦,没有问题,全额退款。贝丝在这方面的合作非常棒——快速、简单,我们非常感激!我预计会发生一场争吵,但很高兴没有为此发生争吵。不过 HVC 真是可耻。太蹩脚了!
Lonestar Transfer 回复2025-04-02
We truly appreciate your understanding and kind words, even though the outcome wasn’t what we all had hoped for. At Lonestar Transfer, we stand by our guarantee, and we’re glad Beth was able to ensure a hassle-free refund for you. Thank you for sharing your experience, and we couldn’t agree more—Hyatt should do better!
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Clare · 写过 4 条评价 · 已认证 · 体验于 2025-03-19 ·
★★★★★
服务很棒!
凯瑟琳提供了如此清晰且易于遵循的说明 - 从节日中挣脱出来是毫不费力的!
Lonestar Transfer 回复2025-04-02
Thank you for your kind words, Clare! We're so glad the process was smooth and painless for you. Breaking free from a timeshare can be stressful, but we’re happy we could help make it easy. Enjoy your newfound freedom!
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Daniel L. Mccarthy · 写过 1 条评价 · 体验于 2025-03-21 ·
★★★★★
很棒的员工
很棒的员工。 很棒的体验。
Lonestar Transfer 回复2025-03-24
Thank you, Daniel! We're happy to hear you had an excellent experience with our team. We appreciate your trust in Lonestar Transfer!
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Bruce R. White · 写过 1 条评价 · 已认证 · 体验于 2025-03-11 ·
We're so glad to hear that the process was quicker than expected, Bruce! Ensuring that both contracts were fully resolved was a smart move, and we appreciate your trust in us. Congratulations on your timeshare freedom, and thank you for sharing your experience!
Thank you, Ron, for your heartfelt review! We're so glad we could help you escape the timeshare nightmare just as we promised. Providing professionalism and top-notch customer service is our commitment to every client, and we're thrilled to hear that you had such a positive experience. Your recommendation means the world to us—congratulations on your timeshare freedom!
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Joseph Scanlan · 写过 2 条评价 · 体验于 2025-03-12 ·
★★★★★
很高兴与凯瑟琳·奥利沃合作
与 LoneStar Transfer 的凯瑟琳·奥利沃 (Catherine Olivo) 合作非常愉快。她能够从头到尾掌握整个过程,对待我就好像我是她唯一的客户一样。她非常有帮助,及时回答了我的所有问题,不仅提供了所需的信息,还提供了根据当时发生的情况提供的任何其他信息。我确信,如果凯瑟琳帮助我的动机能体现出 LoneStar Transfer 所代表的意义,那么整个团队都是 A+。谢谢你所做的一切。
Lonestar Transfer 回复2025-03-13
Thank you for your kind words, Joseph! We’re thrilled to hear that Catherine provided such dedicated and personalized service throughout your timeshare exit process. Your A+ rating means the world to us! If you ever need anything in the future, we’re here to help. Congratulations on your timeshare freedom!
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Brian G. Sponsler · 写过 1 条评价 · 已认证 · 体验于 2025-03-12 ·
★★★★★
全程沟通良好
整个过程中沟通良好。快捷的服务。 Lonestar Transfer 在另一家公司搞砸了这项工作后接手了这项工作,拖延了 7 个多月的时间无所事事,并在 120 天内解决了所有问题。始终令人愉快、高效、热情和诚实。但他们遵循并完成了工作。
Lonestar Transfer 回复2025-03-14
Thank you for sharing your experience, Brian! We’re so glad we could step in and successfully complete your timeshare exit after your previous challenges. Clear communication, efficiency, and honesty are what we strive for, and we’re thrilled we could resolve everything for you in just 120 days. Congratulations on your timeshare freedom!
Thank you for your wonderful review, Martha! We're so glad to hear that your experience with Lonestar Transfer was top-notch and that we could help you successfully exit your Hawaii timeshares. We truly appreciate your recommendation and are thrilled to have helped you achieve timeshare freedom!
Thank you so much for sharing your heartfelt experience, Shelina! We understand how overwhelming choosing the right company can be, and we’re thrilled that Lonestar Transfer was able to provide you with the support, patience, and guidance you needed. Exiting a timeshare is a big step, and we’re so happy to hear that your process is now complete! Sheila will be delighted to know how much her help meant to you. Congratulations on your timeshare freedom!
Thank you for sharing your experience, Frank! We're honored to have helped you and your wife successfully exit your timeshare after 30+ years. We're so glad you felt supported every step of the way. We truly appreciate your recommendation!
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Joseph Ezer · 写过 2 条评价 · 体验于 2025-02-21 ·
★★★★★
很棒的团队。
很棒的团队。
非常专业和诚实。
交易顺利且轻松。
他们承诺的一切都兑现了
Lonestar Transfer 回复2025-02-24
Thank you for your review, Joseph! We're glad to hear that our team made the process smooth and effortless for you. Honesty and professionalism are at the heart of what we do, and we’re grateful for your trust in us. Enjoy your newfound freedom!
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Gene Cryan · 写过 5 条评价 · 体验于 2025-02-19 ·
★★★★★
我们已经使用 Lone Star Transfer 来获得……
我们已经使用 Lone Star Transfer 来摆脱我们的分时度假。 Lone Star 拥有丰富的经验,可以引导您完成将契约从您名下转移的过程。虽然完成需要时间,但最终的结果是值得庆祝的。与我们在孤星转会共事的人是最优秀的。
我强烈建议 Lone Star Transfer 退出您的分时度假。
Lonestar Transfer 回复2025-02-21
Thank you for your kind words and recommendation, Gene! We're thrilled to have helped you successfully exit your timeshare. Our team takes pride in guiding our clients through the process, and we're so happy you had a positive experience. Enjoy your freedom from your timeshare!
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LANIS MORRIS · 写过 2 条评价 · 已认证 · 体验于 2024-02-15 ·
★★★★★
没有延误
没有延迟,没有犹豫,直接摆脱我的分时度假!
Lonestar Transfer 回复2025-02-14
We’re so glad to hear that your experience was smooth and straightforward, Lanis! Thank you for trusting Lonestar Transfer to help you exit your timeshare. We appreciate your support!
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Dennis Daniel (Adt) · 写过 3 条评价 · 已认证 · 体验于 2025-02-12 ·
★★★★★
正佳分时度假投降
我在 Lone Star 的经历是专业且受人尊重的。在七个多月的调动工作中,我可能表达的任何疑虑和/或问题都立即得到了令我满意的答复。有保证的分时度假解决方案有效!
Lonestar Transfer 回复2025-02-14
Thank you for sharing your experience, Dennis! We're so glad our team could provide the professionalism and support you needed throughout the process. Congratulations on your successful timeshare exit!
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carmen · 写过 14 条评价 · 体验于 2025-02-06 ·
★★★★★
该公司无视您的要求并且...
该公司无视您的请求,并继续拨打我的电话骚扰我。我已经多次要求删除。
Lonestar Transfer 回复2025-02-13
Carmen,
Thank you for reaching out to us initially regarding your timeshare. We apologize for the follow-up calls after you requested our assistance. We have removed all the contact information you provided in your initial inquiry.
Thank you for sharing your experience, George! We're so glad we could provide the solution you were looking for after all your efforts. Our team is dedicated to making the process smooth and stress-free, and we truly appreciate your recommendation. Wishing you all the best, and thank you for trusting Lonestar Transfer!
We're so happy we could help you break free from your timeshare. Thank you for leaving a review, Leah! Enjoy your newfound freedom, and let us know if we can help in any way in the future! 🎉
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Christopher Wilson · 写过 4 条评价 · 已认证 · 体验于 2024-12-27 ·
Thank you for sharing your families experience, Chris! We're glad we could provide the support and guidance your family needed. Wishing you and your parents all the best! 😊
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Felix · 写过 2 条评价 · 已认证 · 体验于 2025-01-23 ·
★★★★★
优质的服务,易于合作。
Lonestar Transfer 服务优质,易于合作。我们定期获悉消除分时共享方面所取得的进展。 我还能说什么,除了信息丰富、友好之外,在整个取消过程中对我们进行了很好的指导。
Lonestar Transfer 回复2025-01-27
Thank you for your thoughtful review, Felix! We're delighted to hear that you found our service excellent and easy to work with. Thank you for trusting us with your timeshare cancellation journey!
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Vickie ahrens · 写过 2 条评价 · 已认证 · 体验于 2025-01-24 ·
★★★★★
我们和 Lone 一起度过了非常愉快的经历……
我们在 Lone Star 度过了非常愉快的经历。他们帮助我们摆脱了时间,而且做得非常出色!
Lonestar Transfer 回复2025-01-27
Thank you for sharing your experience, Vickie! We're so glad we could help you successfully exit your timeshare. Providing excellent service and support is our top priority, and we're thrilled to hear you had a great experience with us. If you know anyone else who might need assistance, feel free to send them our way! 😊