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MassGenie

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100 条评价

3.9100 条评价
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关于 MassGenie

数据更新
网站
www.massgenie.com
分类
爱好与工艺品
所在地
美国
状态
待认证
近 12 个月
4 条评价
差评回复率
78%（18/23 条）
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888-572-6193[email protected]www.massgenie.com

商家自述

MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping.MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.

MassGenie靠谱吗？

MassGenie（www.massgenie.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 100 条用户评价，属于爱好与工艺品分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 78% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-08-26。

用户怎么说

j
john 美国 · 写过 1 条评价 ·

KINDLE SCAM

massgenie sold me a kindle paperwhite and sent a regular kindle in poor condition and when I contacted them massgenie said they did not have the paperwhite kindle to send me they did this to all of the buyers 500 of us and the two choices was to send it back or keep it at a discount to avoid the hassle of sending it back I took the discount and traded it in with amazon I lost 4 dollars in the deal but didn't have to deal with sending it back this was the first and last time I will deal with massgenie they have done this before do a search on google BEWARE OF MASSGENIE

MassGenie 回复2019-08-07

We sincerely apologize for the inconvenience this issue may have caused you. We tried to contact you but our call was routed to your voicemail. We will try to call you again tomorrow. Thank you.

R
Randy N美国 · 写过 2 条评价 ·

Surprisingly good deal.

Nest thermo stat arrived rather quickly. It was genuine and I was only charged the amount expected even though the shipping label stated the original price. I would use MassGenie again

MassGenie 回复2019-08-06

Thank you for commenting here. In case you have future questions, feel free to send us an email at [email protected] or call 888-572-6193.

t
thedonbg7美国 · 写过 2 条评价 · 已认证 ·

I ordered some board shorts from…

I ordered some board shorts from Quicksilver from MassGenie. They approved my order and via email approved it. Then via email, they disapproved it. I called them by phone to ask why. Then they "reset" my order so that I could "reorder" the board shorts...I await the results of that order now.

MassGenie 回复2019-08-05

Hi , thank you for your feedback. Your order is now confirmed and awaiting for the power deal to end. An email notification about your order will be sent to you after the deal ends. Should you need further assistance, please feel free to contact us. Thank you for shopping at MassGenie! Have a good day!

N
NJ Diver美国 · 写过 8 条评价 ·

Ordered Paperwhite kindle and their…

Ordered Paperwhite kindle and their affiliate Dealguru shipped out a bunch of beat up (supposedly reconditioned) non-paperwhite versions. Return process is not prompt. Complete waste of time and effort.

MassGenie 回复2019-08-02

We sincerely apologize for the inconvenience this issue may have caused you. We will contact the seller to provide us an RMA and return label. We will keep you posted. Thank you.

T
Thefitz美国 · 写过 1 条评价 ·

Deceptive Business Practices

Deceptive Business Practices Poor seller. Attempted what appeared to be a "bait and switch". Advertised a paperwhite 7th generation, but sent a poor condition regular kindle. Massgene should provide a voucher for a paperwhite 7th generation instead of acting like they are doing us a favor by offering a refund. They already have to refund the purchase. They are not doing us a favor.

MassGenie 回复2019-08-01

Hi, We're sorry for the inconvenience this may have caused. We will look into it and will keep you posted via email. Your patience is appreciated. Thank you and have a good day!

H
Heather McClellan美国 · 写过 3 条评价 ·

What a bogus site

What a bogus site. I bought a "Power Deal" and was told a day later, after I received confirmation from AMEX that the transaction was approved, that my payment was declined. Declined from MassGenie, maybe but not from AMEX. They like to advertise these pretty deals but do not back them. If it looks too good to be true, it is. Shop somewhere else and save your time arguing with these people.

MassGenie 回复2019-07-31

Hello, our sincere apologies for the inconvenience this may have caused. We will take note of your feedback and we'll make sure this will not be an issue again on your future purchases. Your patience is appreciated. Thank you and have a good day!

Theresa Meiser Olivas美国 · 写过 2 条评价 ·

Made purchase "buy now"

Made purchase "buy now", NOT A POWER DEAL, and it was cancelled by seller. I returned to MassGenie and the item was still listed. I again made the purchase only for it to be cancelled once again. I reached out to the Customer Service department. They could not explain why the sales was cancelled but offered that maybe the seller didn't have the size. However, if the seller ran out of the size, then the website should reflect that.

MassGenie 回复2019-07-30

We sincerely apologize for the inconvenience this issue may have caused. We will try to check what went wrong with the order process. May I know what size are you trying to purchase? We hope to hear from you soon. Thank you.

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