mayors.com

Dear Suzanne Stein, Thank you for taking the time to share your experience. We understand how frustrating this situation has been, particularly when it involves a recent purchase and a return you expected to be straightforward. We recognize the additional effort put into coordinating the return and appreciate your prompt action in sending the item back. Our return policy requires that all items be received in their original, unworn condition. Each piece is carefully inspected upon return to ensure it meets these guidelines. We understand that our assessment may not have been the outcome you anticipated, and situations like this can understandably lead to concern and disagreement. We take feedback regarding both communication and overall experience seriously, and your comments will be shared with our team as part of our ongoing efforts to ensure clarity and consistency in how these situations are handled. Kindly, Mayors

Greetings, Thank you for reaching out and sharing your review with us! We are happy that we offered you quick delivery and that we were able to size it very fast. We appreciate your recommendation and look forward to assisting you again soon! Kindly, Mayors

Dear Natwar Krishna Koneru, It's wonderful to know you had a great experience! We hope to continue doing business with you. Kindly, Mayors

Dear Barabara, Thank you for choosing Mayors to celebrate this wonderful occasion and congratulations to your grandson! We're always here to help. Kind Regards, Mayors

Dear L Chambers, Thank you for sharing your review with us! We are happy to know that you had a great experience with us and that our team was professional and easy to work with. We appreciate your recommendation and look forward to welcoming you back soon! Kind regards, Mayors

Dear Anna Porter, Thank you for sharing your review with us! We are happy to hear that you received your order the next day. We look forward to assisting you again soon! Kind regards, Mayors

Dear Marisa, Thank you for taking the time to share your experience, we’re sorry to hear how frustrating this situation has been, especially surrounding such an important occasion like Father’s Day. We understand how disappointing it must have been to make the trip to one of our stores after being advised that the item was in stock, only to find it unavailable. Additionally, we regret that the follow up with your online order and the expectations set around expedited delivery did not align with the experience you’ve had. While our team always aims to provide accurate information and seamless service across both our retail and online channels, we recognize how these inconsistencies can impact your confidence and trust. Your feedback highlights areas where we can improve communication and coordination, and we truly appreciate you bringing this to our attention. We appreciate your feedback and look forward to the opportunity to welcome you back. Kindly, Mayors

Dear Tor Killi, Thank you for your kind feedback! We’re delighted to hear that our team provided such a helpful and welcoming experience. Varsha and Carolina will be especially pleased to know their efforts made a positive impression. We truly appreciate your support and look forward to welcoming you again soon. Kindly, Mayors

Dear Paola, Thank you for your kind words! We are delighted to hear that your experience with our team was seamless and efficient. Providing a refined and effortless journey from purchase to collection is something we take great pride in, and it is wonderful to know your order was ready so promptly. Moments like these are designed to be as rewarding as the timepiece itself. We hope you are thoroughly enjoying your new watch and look forward to assisting you again in the future! Kindly, Mayors

Dear Mariana, Thank you for your thoughtful feedback. We are truly delighted to hear that your Father’s Day gift arrived so quickly and that the presentation exceeded your expectations. Creating a seamless experience, along with moments of thoughtful surprise, is something we take great pride in, and we’re pleased to know it made a lasting impression. It’s an honor to have been part of such a meaningful occasion. We hope your father enjoys his timepiece in excellent health, and we look forward to assisting you again in the future. Kindly, Mayors

Dear Brandi, Thank you for your feedback! We’re delighted to hear your order arrived quickly and in perfect condition. Providing a seamless and efficient experience, both in our showroom and online, is always our priority. We truly appreciate your support and look forward to serving you again! Kindly, Mayors

Dear J Raul Vacarizas, Thank you for taking the time to share your feedback with us. We sincerely apologize that your pickup experience did not meet your expectations. Providing excellent service and high-quality products is very important to us, and we appreciate you bringing this matter to our attention. Your feedback will be used to help us improve our processes moving forward. Please know that we are here to assist you with anything you may need, and we look forward to serving you better in the future. Kind regards, Mayors

Dear Alex, Thank you for sharing your feedback with us. After reviewing your order it is set to be delivered Sunday 21st. We have resent you an email with the tracking details, so if you haven't received it, please email us at [email protected] for further assistance. Should you have any further questions do not hesitate to reach out. Kind regards, Mayors

Dear Ellen McFarland, Thank you for your continued trust in us! We’re delighted to hear that Maggie consistently provides such a personalized and attentive experience, and that she was able to find the perfect Rolex for your growing collection. It’s equally wonderful to know that Chris has been reliable and supportive during your visits. We look forward to welcoming you back again soon! Kind regards, Mayors

Dear Zack White, We’re so pleased to hear your package arrived so quickly. We truly appreciate your feedback and look forward to assisting you again soon! Kind regards, Mayors

Dear Gabriel Carr, Thank you for sharing your experience! We’re delighted to hear that the process was smooth and that a complimentary half link was arranged for you. Providing attentive service is always a priority, and your feedback is truly appreciated. We’re glad everything was handled seamlessly and look forward to assisting you again in the future! Kind regards, Mayors

Dear Matthew, Thank you so much for your feedback! We’re delighted to hear that your order arrived quickly and that our associates were friendly and helpful over the phone. We truly appreciate your support and look forward to assisting you again! Kindly, Mayors

Dear Todd, Thank you for sharing this incredible feedback! We’re thrilled to hear your watch arrived with such fast overnight shipping and that the presentation and packaging exceeded expectations. Delivering extraordinary service is something we take pride in, and it means a lot to know it made such a strong impression. We truly appreciate your support and look forward to assisting you again! Kindly, Mayors

Dear Andy, Thank you for contacting us and bringing this matter to our attention. Your feedback has been forwarded to the appropriate team for further review. Please expect a member of our management team to connect with you for further assistance. Kind regards, Mayors

Dear Hugo Juliao, Thank you so much for your kind words! We’re truly honored by your continued trust in Mayors. It’s wonderful to hear that both our service and your Tissot timepiece met your expectations—impeccable is exactly what we strive for. Knowing you’ll return to us for your future timepiece needs means the world to our team. We look forward to welcoming you back and delivering that same high-class experience every time! Kind regards, Mayors