Thank you for your feedback, Sandra.
We are sorry to hear that you are not satisfied with our program.
We use a variety of resources to design the best possible practice tests and follow the NCSBN test plan to develop questions that are based on the topics listed in the test plan. We also offer NGN case studies on our site and you are welcome to check them in our RN section to prepare for your next attempt. Our system shows that you have only successfully completed 2 of our practice tests, 1 marathon and have only attempted our exam simulator once, is it possible that you haven't gone through all our NCLEX based questions yet? As for the repetitions, you may see of them in the marathon and the exam simulator, however, this is done for better knowledge retention. All our practice tests are double checked before being uploaded to eliminate repetitions, however, if you feel that the exact same question is repeated in a practice test, please use our "report mistake" feature to flag it and we will look into this and respond to you straight away. Please let us know by contacting us directly at [email protected] if you need any other assistance with using your Premium.
Diana L.
Thank you very much for reaching out to us at nurse.plus, Sue.
We are deeply sorry to hear about this unfortunate incident involving your ex-husband. We can only imagine with the emotional distress you and your family must be going through, and we understand the importance of your concerns.
However, it appears there may have been a misunderstanding, as we are an online course preparation company, not a caregiver service. We do not provide care or medical services of any kind, and thus do not have any carers or nurses within our organization. It sounds as though there's been a mix-up, and your comments were meant for a care provider, not our company. Nevertheless, we are truly sorry for the ordeal your family has endured. Please make sure to raise these concerns with the appropriate care company so that they can address the situation.
Diana L.
Thank you for your feedback, Barbara.
We appreciate your review, however, we would like to point out that we are a practice tests based program and we do not offer or advertise educational videos. Our clients are welcome to check our program and try our sample practice tests prior to their purchase and the full list of what is included in our program is on our purchase page as well (note, that educational videos are not listed there). As for the photos in our questions, some of our questions include photos, however, we follow the NCLEX format, so not all the questions do. Please do not hesitate to contact us directly at [email protected] if you have any other questions,
Diana L.
Thank you for your feedback, Rose.
We are sorry to hear that you have not been able to log in. Regrettably, we do not see your email address in this review. Please contact us directly at [email protected] and kindly send in your purchase receipt if you have it, so that we can locate your account and help you sign in as quickly as possible.
Diana
Thank you for your feedback, Taniesha.
We are sorry to hear about your accessing issues. Our system shows that you are (and have previously been) signed in, but we have just sent you a password reset email as per your request and a separate email with sign in instructions just in case. Regrettably, we do not see any previous communication from you, but if you could please respond to our email directly with some additional information, we will be happy to rectify the situation as quickly as possible. Looking forward to hearing from you,
Diana
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