# Nutriessential 评价与评分 > 来源: OK.one — https://ok.one/review/www.nutriessential.com - 域名: www.nutriessential.com - 分类: 美丽与健康 - 综合评分: 3.7 / 5 (102 条评价) - 评分分布 5→1 星: 57% / 10% / 3% / 3% / 27% - 所在地: United States · Miami - 数据更新: 2026-08-12 Nutriessential（www.nutriessential.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 102 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 90% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-08-12。 ## 最新评价(第 1/6 页) ### ★★★★★ 一切！ - MADELINE ERICKSON · 2026-08-04 · 已验证 > 商家回复 (2026-08-05): Thank you so much for taking the time to share your wonderful feedback and for awarding us a 5-star rating! We are delighted to hear that you were satisfied with EVERYTHING. Your kind words and support mean a great deal to our team, and they motivate us to continue providing the highest level of customer service and quality products. We truly appreciate your trust in Nutriessential.com. We look forward to serving you again in the future and providing you with another great experience. ### ★★★★★ 非常好的沟通 - Sharoni Shafir · 2026-07-30 非常好的沟通。即使出现交付问题（由于地缘政治问题，与公司无关），他们也非常善于沟通和响应。只要有可能，交货就很顺利。 > 商家回复 (2026-08-03): Thanks so much for your thoughtful review! We're delighted to hear that you appreciated our communication throughout the shipping process. While the delivery delays were caused by circumstances beyond our control, we always strive to keep our customers informed and provide support every step of the way. We look forward to serving you again! ### ★☆☆☆☆ 我什至不会给一颗星。 - Diana Perdomo · 2026-07-28 我什至不会给一颗星.. 这项服务是一个大骗局！不要从这些人那里订购你的产品，特别是如果你不在美国，他们会随时说“取消”，但你不能取消，直到你收到产品为止，在我的例子中，产品需要一个月才能到达，然后你甚至没有尝试过你的产品，你的下一个订单就会自动收费。当你最终联系并解释取消或要求退款时，你会得到同样的道歉和脚本答案，无能为力，他们对你的这种感觉感到抱歉。这是一个骗局，他们会未经授权向你的卡收费，甚至不会承认你的担忧。请勿使用！骗子！ > 商家回复 (2026-08-03): We're sorry to hear about your experience and appreciate you sharing your feedback. We understand your frustration. We'd like to clarify that our AutoShip subscription terms, including recurring billing and cancellation details, are disclosed in our policies. For international orders, shipping and delivery timelines may be longer due to customs clearance and transit times, which are outside our control. Our team always strives to assist customers in accordance with our published policies while providing the best support possible. We have assisted you with all the possible clarifications through our customer support channels. ### ★★★★☆ 我一直在服用复合维生素并且...... - Francisco Hernandez · 2026-07-25 我一直在购买复合维生素和其他产品，它们总是准时到达，但最后的订单感觉像是花了更长的时间才到达这里。 > 商家回复 (2026-08-03): Thank you for taking the time to share your feedback! We're glad your order reached you safely. After reviewing our records, we noticed that this was actually your first order with us. It was placed on July 21 and successfully delivered on July 25. While we're sorry to hear it felt like it took a little longer than expected, we're pleased that it was delivered within just a few days. We truly appreciate your business and hope to have the opportunity to serve you again. If there's ever anything we can assist you with, we're always here to help! ### ★★☆☆☆ 平庸 - Penelope Law · 2026-07-24 平庸。三个星期后，产品还没有发货。没有发货信息，公司也没有回复。 编辑：他们终于回复了电子邮件，我要求全额退款；所以我们将拭目以待，看看会发生什么 再次编辑：他们退款给我了。不确定如果我没有写这篇评论，行动是否会这么快， > 商家回复 (2026-07-24): Hi, Thank you for updating your review. We truly appreciate that you acknowledged receiving your refund. We'd like to clarify one point regarding your experience. We take every customer inquiry very seriously and always strive to provide prompt support. After reviewing your account, we found that your first email to our support team was received on July 22, while your initial Trustpilot review was posted on July 21. Prior to your review, we did not receive any email or support request from you. Once we received your email on July 22, our support team remained in continuous communication with you, addressed your concerns, and processed your refund promptly. We're sorry that your order did not meet your expectations, and we understand how frustrating shipping delays can be. Our goal is always to resolve issues as quickly and fairly as possible. Since your concern has now been resolved and your refund has been completed, we kindly ask that you consider updating your review to reflect the full experience, including the support and resolution you received from our team. We also encourage you to contact our support team directly whenever you have any concerns. We'll always do our best to provide a prompt and satisfactory resolution. Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future. Thanks and Regards, Marry Brown ### ★★★★★ 很棒的客户服务 - Tina · 2026-07-22 我在 Nutriessential 的客户服务中获得了非常好的体验。以专业、人性化和真诚的关怀撰写的快速回复，以积极的方式解决我的问题。多么令人耳目一新啊！ > 商家回复 (2026-07-24): Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had such a positive experience with our customer service team. Providing prompt, professional, and genuinely caring support is something we value deeply, and we are grateful to know that our efforts made a difference in resolving your concern. Your kind words and appreciation mean a great deal to our team. We believe every customer interaction is an opportunity to provide not only a solution but also a supportive and positive experience. ### ★★★★★ 我的第一个订单似乎没问题……我会…… - Ann W. Carlton · 2026-07-19 我的第一个订单似乎没问题……我会看看后续订单是否到达。 > 商家回复 (2026-07-21): Thank you for sharing your feedback with us! We're glad to hear that your first order has arrived and that your experience so far has been positive. We completely understand that you would like to see how your future orders go, and we truly appreciate the opportunity to continue serving you. Please know that our team is committed to ensuring a smooth experience with every order, from processing to delivery. ### ★★★★★ 优秀的产品 - Louise Bourassa · 2026-07-17 我已经使用 Nutriessential 的动力激活剂几年了。 由于我住在加拿大，来自美国的运费很贵，但该产品适合我。 交货时间非常可以接受，服务很好，谢谢 > 商家回复 (2026-07-21): Thank you so much for taking the time to share your experience with us! We're delighted to hear that the Motility Activator has been working well for you over the years. We truly appreciate your continued trust and loyalty. We also understand that international shipping costs to Canada can be a concern, and we sincerely appreciate your understanding. It's wonderful to know that your orders have arrived within an acceptable timeframe and that you've been pleased with the service you've received. Your kind words mean a great deal to our team and motivate us to continue providing the best products and customer support possible. Thank you once again for your support—we look forward to serving you again in the future! ### ★★★★★ 我很惊讶读到这么差的书…… - TKM · 2026-07-16 我很惊讶读到如此差劲的评论，如果我之前读过，我可能不会订购。但是，我的个人经历非常棒。我还没有使用过我的产品，但是客户服务非常棒！又快又周到！我会再次订购。 > 商家回复 (2026-07-21): Thank you so much for taking the time to share your experience with us! We're delighted to hear that, despite your initial concerns after reading some of the reviews, your own experience with our customer service was a positive one. Providing prompt, thoughtful, and reliable support is something we genuinely strive for, so your kind words mean a great deal to our team. We truly appreciate your trust in giving us the opportunity to serve you, and we're thrilled to know you'll be ordering from us again. Thank you once again for your support, and we look forward to serving you again soon! ### ★☆☆☆☆ 他们是骗子 - Sivan · 2026-07-14 他们是骗子。不要向他们订购。您知道您可以回复我发送给您的大量电子邮件，而不是在这里回复。但你是个小偷。最糟糕的一种。 ### ★☆☆☆☆ 逾期 2 个月 + 未经批准的收费 - Liahav Eitan · 2026-07-09 尽管我明确指示因延误而取消订单，但他们还是晚了 2 个月才发货，并为此收取了额外费用。 我于 3 月 8 日订购了产品。一个月后，4月6日，我发现它还没有发货，于是联系了他们。他们回答说，他们之所以被推迟是因为中东危机并正在寻找解决方案。 4月21日，产品还没发货，我再次联系他们要求取消订单。 4月24日和29日我再次联系他们并重申取消订单的指示。 然后在 4 月 30 日，他们违背我的指示发货，并在未经批准的情况下向我额外收取了 26 美元。 那时，他们停止回复电子邮件。 > 商家回复 (2026-07-14): We sincerely apologize for the inconvenience and frustration caused by the delay with your order. Due to unexpected disruptions affecting international shipments, your order experienced a significant delay. We acknowledge that your cancellation requests should have been handled more promptly, and we regret the communication gap. Regarding the additional $26 charge, we would like to clarify that we do not intentionally process unauthorized charges, and we would appreciate the opportunity to review this matter immediately. Please contact our customer support team with your order number so we can investigate and work toward a fair resolution. We value your feedback and are committed to improving our service and communication. Regards, Nutriessential Team ### ★☆☆☆☆ 我在这个国际组织的经历…… - Nicolás Marinsalda Virglinio · 2026-07-08 我在这趟国际运输中的经历并不好。除了产品成本之外，我还必须支付购买时未明确披露的额外费用。包裹花了近一个月才到达，比预期的时间要长得多。根据我的经验，我不会再购买。 > 商家回复 (2026-07-09): We're truly sorry to hear about your experience and sincerely apologize for the inconvenience caused by the unexpected charges and the shipping delay. Your feedback is important to us, and we have already forwarded your concerns to our senior support team. They will review your case and get back to you within the next 24 hours to assist you further. We appreciate you bringing this to our attention and hope to have the opportunity to make things right. Sincerely, The Nutriessential Support Team ### ★☆☆☆☆ 如果我不能给星星，我会很乐意这样做。 - AB · 2026-07-08 如果我能给零星，我会的。我的订单包含一种冷链产品，但在绕地球 3 个月后到达时无法使用。客户服务非常无益，而且似乎更关心保护利润，而不是解决问题或支持客户。这次经历非常令人失望，我将确保不再从这家公司订购。 > 商家回复 (2026-07-09): Dear Ana, We are truly sorry for your recent experience and completely understand your frustration. Unfortunately, your package was misdirected by USPS, which caused an unexpected delay. We recognize that this was especially problematic since your order contained a cold-chain product, and we sincerely apologize for the inconvenience. As one of our valued long-time customers, we've always aimed to provide you with the best possible service, and we're disappointed that this order did not meet those standards. While this delay was beyond our control, we take your feedback seriously and will continue working to prevent similar situations in the future. We truly appreciate your continued support and hope you'll give us another opportunity to serve you better. Sincerely, The Nutriessential Support Team ### ★★★☆☆ 有些东西已经改变了，但并不是为了…… - Kari Bourland · 2026-07-01 有些事情发生了变化，而且并没有变得更好。客户服务反应迟钝，而且不如我过去的经历。他们也不再能够提供某些产品，并且似乎不知道何时可以提供。 我已经是 30 年的客户了 几年左右，不确定我是否会继续。 > 商家回复 (2026-07-01): Thank you for taking the time to share your feedback. After carefully reviewing our records, we were unable to find any previous communications from you regarding this matter. Had we been aware of your concerns, we would have welcomed the opportunity to assist and work toward a resolution. We also noted your comments comparing this experience with your past experiences. Based on the information available in our records, this appears to be the first order we have had the opportunity to fulfill for you, so we are unable to compare it with any previous orders placed with us. Additionally, you mentioned having 30 years of experience. We would like to clarify that our company has been serving customers for over 20 years, and throughout that time we have remained committed to providing quality products and responsive customer service. ### ★★★★★ 当您从 Nutriessentials 订购时…… - Kathleen Coleman · 2026-07-01 当您从 Nutriessentials 订购时，产品将在几天内送到您家门口！他们非常有效率！并且不要寻找塞在热储物柜中的包裹，他们总是送货上门！ > 商家回复 (2026-07-14): Thank you so much for your wonderful feedback! We’re delighted to hear that you appreciate our fast and efficient service and reliable doorstep delivery. Your satisfaction means a lot to us, and we truly appreciate your continued trust in Nutriessential. We look forward to serving you again soon! ### ★★★★☆ 我喜欢产品的可用性 - Jose Nor · 2026-06-26 > 商家回复 (2026-07-01): Thanks so much for your wonderful review! We're delighted to hear that you appreciate the availability of our products. We work hard to maintain a wide selection so our customers can find the products they need. Your support means a lot to us, and we look forward to serving you again soon! ### ★☆☆☆☆ 这家公司就是找借口而已 - rosa rebolledo · 2026-06-25 这家公司就是找借口而已。不要从他们那里购买。不发货，不退款。他们只是一个骗局 > 商家回复 (2026-06-26): We’re sorry to hear that you are dissatisfied with your experience. However, I would like to clarify that our team has been continuously providing you with updates regarding your order status and working closely to resolve the matter. We are actively monitoring the situation to ensure it is addressed as quickly as possible. Please be assured that your concern is being taken seriously, and you will receive a resolution in line with your preference once the process is completed. Our priority is always to ensure that every customer receives proper support and a satisfactory outcome. ### ★★★★★ 我有一个很棒的经历 - Muhammad Adil · 2026-06-25 我有一个很棒的经历。服务非常好，交货及时、准时。一切都经过专业处理，整个过程顺利高效。强烈推荐！ > 商家回复 (2026-06-26): Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us. It's fantastic to know that you found our service excellent, your delivery arrived promptly, and the entire process was smooth and professional. Your kind words and recommendation truly mean a lot to our team. We greatly appreciate your support and look forward to serving you again in the future. ### ★★★★★ 交货快速且与描述完全一致 - Farzaan Rafiq · 2026-06-24 交货快速且与描述完全一致。物超所值，客户服务也很棒 > 商家回复 (2026-06-24): Thank you so much for your kind feedback! We’re delighted to hear that your order arrived quickly and exactly as described. It’s also wonderful to know you found great value in our products and had a positive experience with our customer service team. We truly appreciate your support and look forward to serving you again in the future! ### ★★★★★ 一站式商店，供应各种商品…… - Manish Mamgain · 2026-06-24 出售各种补品的一站式商店。他们的支持团队的服务非常棒。期待订购更多。 > 商家回复 (2026-06-24): Thank you so much for your wonderful review! We're delighted to hear that you found us to be a one-stop shop for your supplement needs and that our wide product selection met your expectations. We're especially pleased to know that our support team made a positive impression with their service. We truly appreciate your support and look forward to serving you again on your future orders. Thank you for choosing us! --- - 全部评价与筛选: https://ok.one/review/www.nutriessential.com - JSON 接口: https://ok.one/api/companies/www.nutriessential.com - 评分口径与数据来源: https://ok.one/methodology/