We are truly sorry to hear this! Please contact our friendly team on 0333 240 0776, we will be more than happy to provide a temporary password to allow you to log in. Once you have signed into your account you will be able to update the password to one of your choice. We apologise for the hassle caused.
Kindest regards,
Meg.
The Organic Gardening Catalogue
We're happy to hear that you easily found what you were looking for on our website. Thank you for your positive feedback; we appreciate it!
Kindest regards,
Meg.
The Organic Gardening Catalogue
J
Joan · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·
★★★★★
我订购的套装到货了……
我订购的套装来得及时,包装完好,虽然不完全符合我的要求,但还可以。
现在已经是季节末了。
Organic catalogue 回复2025-11-11
Thank you for sharing your experience. While we’re pleased your sets were delivered promptly and safely, we apologise they weren’t exactly as requested. Your understanding about the timing is much appreciated, and we hope your garden benefits from the plants.
Kindest regards,
Meg.
The Organic Gardening Catalogue
We're happy to hear that your plants arrived healthy and well-packaged! We appreciate you supporting our organic practices. It's great to know you trust our process. Thanks for your positive feedback!
Kindest regards,
Meg.
The Organic Gardening Catalogue.
L
LI · 写过 1 条评价 · 已认证 · 体验于 2025-10-23 ·
★★★★★
还在等待发货!
Organic catalogue 回复2025-10-31
Thank you for your feedback! I am pleased to confirm your order is currently in transit and should be delivered shortly.
We appreciate your patience.
Kind regards,
Hannah
The Organic Gardening Catalogue
G
Gina C · 写过 15 条评价 · 已认证 · 体验于 2025-10-13 ·
★★★★★
按时交付,状况良好。
Organic catalogue 回复2025-10-31
We're happy to hear that your order arrived on time and in great condition. We appreciate your positive feedback and thank you!
Kind regards,
Hannah
The Organic Gardening Catalogue
We're happy to hear that you were pleased with the prompt delivery of your compost and mulch, along with the updates on your elephant garlic. We're glad the garlic cloves are of good quality and large. Thank you for your positive feedback!
Kind regards,
Hannah
The Organic Gardening Catalogue
D
David Ayres · 写过 21 条评价 · 已认证 · 体验于 2025-10-22 ·
★★★★★
灯泡很好,交付也很好
灯泡很好,送货很好。明年夏天我会告诉你这是否值得。
Organic catalogue 回复2025-10-31
We're happy the bulbs arrived well! We appreciate your purchase and look forward to hearing about your experience next summer. Thanks for your feedback!
Kind regards,
Hannah
The Organic Gardening Catalogue
B
Bev Ashe · 写过 2 条评价 · 已认证 · 体验于 2025-10-11 ·
★★★★★
订单很快就到了,而且很好…
订单很快就到了,质量很好
Organic catalogue 回复2025-10-28
We're happy to hear that your order arrived quickly and was of good quality! Thank you for your positive feedback; we appreciate it.
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear that you are pleased with your order and our prices. Thank you for your positive feedback; we appreciate it.
Kind regards,
Hannah
Organic Gardening Catalogue
C
Customer · 写过 9 条评价 · 已认证 · 体验于 2025-10-08 ·
★★★★★
始终保持良好的品质
Organic catalogue 回复2025-10-28
Thank you for your kind words! We’re delighted to hear you consistently enjoy the quality of our plants and products.
Kind regards,
Hannah
Organic Gardening Catalogue
We appreciate you sharing your experience. We're happy to hear that our customer service agent was able to resolve the address issue and reorder your goods efficiently. It's great to know you received such helpful service. Thanks for your feedback.
Kind regards,
Hannah
Organic Gardening Catalogue
C
Clare · 写过 4 条评价 · 已认证 · 体验于 2025-10-13 ·
★★★★★
您的网站很容易使用
您的网站易于使用,交付迅速。 对电话询问有礼貌且乐于助人的答复。
Organic catalogue 回复2025-10-28
We appreciate you taking the time to share your positive experience. We're happy to hear that our website was easy to use, and our delivery and telephone support met your expectations.
Kind regards,
Hannah
Organic Gardening Catalogue
A
ANA ECCLES · 写过 9 条评价 · 已认证 · 体验于 2025-10-13 ·
★★★★★
好的种子并以良好的方式交付......
良好的种子,交付状态良好
Organic catalogue 回复2025-10-28
We're happy to hear that you received good seeds in good condition. We appreciate your positive feedback and thank you for your time.
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear the seeds look amazing and are suitable for the young lad's allotment. We appreciate your feedback regarding the packaging and will review our packaging process to prevent items from potentially falling out during shipment. Thank you.
Kind regards,
Hannah
Organic Gardening Catalogue
We’re very sorry for the frustration caused. All our dispatch times and stock information are shown on the website and in the confirmation email at the time of purchase. You should receive a further email with tracking once items leave our warehouse.
We understand that the delay is disappointing, particularly for time-sensitive items like elephant garlic. Planting when it arrives should still be fine, and we appreciate your feedback about making stock availability clearer — we’ll pass this on to our team.
Kind regards,
Hannah
Organic Gardening Catalogue
D
David · 写过 3 条评价 · 已认证 · 体验于 2025-10-12 ·
★★★★★
订单中缺少商品尝试时...
订单中缺少一件商品 当尝试获取替换商品但现在不可用时
Organic catalogue 回复2025-10-28
We regret that an item was missing from your order and that a replacement is unavailable. We appreciate your feedback and will look into this issue.
Kind regards,
Hannah
Organic Gardening Catalogue
We’re very sorry to hear about the issues with your order. Unfortunately, we don’t have contact details to get in touch with you directly, but we’d like to help resolve this. Please contact us via email or our customer service channels with your order details so we can investigate the missing items and find a suitable solution.
Kind regards,
Hannah
Organic Gardening Catalogue
M
Mark Lovell · 写过 17 条评价 · 已认证 · 体验于 2025-10-11 ·
★★★★★
对这项服务很满意
我的灯泡比预期早到了一点,全部都在,而且无需打开袋子仔细检查,它们看起来非常好。对这项服务很满意
Organic catalogue 回复2025-10-28
We're happy to hear that your bulbs arrived promptly and in good condition. We appreciate you taking the time to share your positive experience with our service!
Kind regards,
Hannah
Organic Gardening Catalogue
We're happy to hear that you had a great experience with our prompt service. Thank you for your positive feedback!
Kind regards,
Hannah
Organic Gardening Catalogue