# PENNYMAC 评价与评分 > 来源: OK.one — https://ok.one/review/www.pennymac.com - 域名: www.pennymac.com - 分类: 金钱与保险 - 综合评分: 4.8 / 5 (101 条评价) - 评分分布 5→1 星: 90% / 4% / 2% / 0% / 4% - 所在地: United States - 数据更新: 2026-08-10 PENNYMAC（www.pennymac.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 101 条用户评价，属于金钱与保险分类，口碑优秀。好评高度一致，94% 的评价为 4 星及以上；商家回复了 75% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 马尔科姆很快就走了我的…… - Donnamaria · 2026-08-07 · 已验证 马尔科姆很快就完成了我的申请。他信息丰富、专业，每一步都沟通得很好，而且很友善。我希望我能给 10 颗星。我强烈推荐 Malcolm Alexander 和 Penny Mac 来满足您的所有抵押贷款需求。与马尔科姆一起工作很高兴！ > 商家回复 (2026-08-07): Donnamaria, We are so pleased to hear about your excellent experience! It's wonderful to know that our team member was prompt, informative, professional, and kind, communicating every step of the process. We appreciate you sharing your joy in working with us. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 欣赏和感恩 - RAMI GHAFOUR · 2026-08-07 · 已验证 当我打电话寻求帮助以找到最适合我需要的贷款时，泰勒·克鲁姆小姐是我解脱的关键。她听了，非常同情和富有同情心。她告诉我她会尽力帮助我。她诚实、友好、专业。 Marco Marquez 在收集信息方面非常有帮助，使整个过程变得如此简单和快速。他多次给我打电话，询问我是否有任何问题，并确保我获得了继续该过程所需的信息，没有任何问题。 我向任何人强烈推荐这个团队。 他们真诚、专业、诚实。 感谢大家让这个过程对我和我的家人来说如此轻松。 > 商家回复 (2026-08-07): Rami, We are so pleased to hear about your positive experience with our team. It's wonderful to know that we were able to provide the support and assistance you needed during such an important process. We always strive to make things as easy and stress-free as possible for our clients and their families. Your kind words truly mean a lot to us, and we appreciate you taking the time to share your feedback. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★☆ 我自 2018 年以来一直在 pennymac 工作并且...... - David Day · 2026-08-07 · 已验证 我自 2018 年以来一直在 pennymac 工作，他们让我的再融资变得非常容易。 > 商家回复 (2026-08-07): David, We're so glad to hear that your refinancing experience with us has been easy and positive since 2018. We appreciate you sharing your feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★☆☆☆☆ 客户服务零星 - Raji Reddy · 2026-08-07 客户服务零星。我对抵押贷款重整的经历非常令人失望。一次性付款后，文件处理过程需要 10 个工作日，这比预期的时间要长得多，导致不必要的延误，并且必须支付 8 月份的额外利息，尽管我的一次性付款在 7 月 24 日之前完成。尽管有充足的时间仔细审查所有内容，但还是犯了一个重大错误，导致文件中遗漏了大约 5,000 美元。 这个错误应该在文书工作完成之前就被发现。我希望更好地关注细节、清晰的沟通以及对所有文件的彻底审查。相反，我经历了延误、质量控制不佳以及可能对我造成经济影响的昂贵监督。 我希望公司对此类错误承担责任，以免未来的客户出现类似的经历。我得到的只是特工挂断了我的电话。 ### ★★★★★ 可靠的信贷员 - Brandon Morabito · 2026-08-07 · 已验证 奥马罗·艾卢什 (Omaro Ayloush) 很高兴能在 PennyMac 工作。当我们问了很多问题时，他耐心地听着，并且花时间把一切解释得非常清楚。 > 商家回复 (2026-08-07): Brandon, We are so pleased to hear about your positive experience and that our team member was a pleasure to work with. It's wonderful to know they listened patiently and explained everything clearly. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 真正快速和简单的体验我会...... - Gregory Gerber · 2026-08-07 · 已验证 非常快速和简单的体验，我会向所有人推荐！ ### ★★★★★ 托尼对每一件事都很了解…… - Anthony Sendelbach · 2026-08-07 · 已验证 托尼对整个过程的每个部分都了如指掌。 他对出现的任何问题的回答速度都非常出色。 他让我对这个过程感到非常舒服。 我问了一些他可能认为很愚蠢或者我应该知道答案的问题，但他从来没有让我有这样的感觉。 我觉得他是在考虑我的最大利益。 ### ★★★★★ 流程简单，沟通顺畅 - Theo Wyatt · 2026-08-06 · 已验证 流程简单，沟通顺畅，感谢您对我的贷款交易的帮助！ > 商家回复 (2026-08-06): Theo, We're so glad to hear that you had an easy process and great communication throughout your loan transaction. We appreciate your positive feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 我们去的时候我一直在了解最新情况…… - KWYNN GUE · 2026-08-06 · 已验证 当我们完成整个过程时，我一直了解最新情况。这让我更容易完成需要做的事情。 > 商家回复 (2026-08-06): Kwynn, We're so glad to hear that staying updated throughout the process made things easier for you. Thank you for your feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 再融资变得容易 - ALISHA PLUNGY · 2026-08-06 · 已验证 每个人都非常友善和乐于助人，他们使整个过程非常顺利并且几乎没有压力 > 商家回复 (2026-08-06): Alisha We're so happy to hear that our team was nice and helpful, making the process smooth and stress-free for you. We truly appreciate your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 奥斯汀很好地倾听了我们的需求并且…… - Anna Sumner · 2026-08-06 · 已验证 奥斯汀很好地倾听了我们的需求，并提供了适合我们预算的选择。由于我们正处于紧闭窗口期，他及时做出了调整！ > 商家回复 (2026-08-06): Anna, We are so pleased to hear that we were able to meet your needs and work within your budget. We appreciate you acknowledging our timely adjustments. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 您让我们了解了整个过程并且…… - Jerry Davis · 2026-08-06 · 已验证 您让我们了解整个过程并解释了一切 > 商家回复 (2026-08-06): Jerry, We're so glad we could keep you informed and explain everything clearly throughout the process. We truly appreciate your positive feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 整个过程很有帮助且信息丰富！ - JOHN ALSTRIN · 2026-08-06 · 已验证 Moe 和他的团队总体来说非常棒！在我们在一起的整个过程中，他们都很乐于助人，反应灵敏。 > 商家回复 (2026-08-06): John, We're so glad our team was helpful and responsive throughout your time with us. Thank you for your kind words! We're always happy to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 客户服务 - Brian Mott · 2026-08-06 · 已验证 > 商家回复 (2026-08-06): Brian, We're so glad to hear that you experienced great customer service from our team. We appreciate your positive feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 友好而乐于助人的人们让我们… - Amy Venckus · 2026-08-06 · 已验证 友好而乐于助人的人们帮助我们完成了抵押贷款再融资的过程。 > 商家回复 (2026-08-07): Amy, We're so glad to hear that our team was friendly and helpful throughout the process of refinancing your mortgage. We appreciate you sharing your positive experience! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 信息非常丰富 - Jonathan Ocana · 2026-08-06 · 已验证 帮助我再融资的人都很棒。沟通是关键，每个人都对这个过程非常了解和了解。我提出的任何问题都得到了彻底的解答。 > 商家回复 (2026-08-06): Jonathan, We are so glad to hear that our team was amazing and provided informative and knowledgeable assistance throughout your refinancing process. It's wonderful that all your questions were answered thoroughly. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 过程很简单 - Lisa McManus-Turner · 2026-08-05 · 已验证 > 商家回复 (2026-08-05): Lisa, We're so happy to hear that you found the process easy. We truly appreciate your positive feedback! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 耶拿夫人 - GAVIN LAIRD · 2026-08-05 · 已验证 耶拿夫人非常乐于助人且善解人意。如果她不知道答案，她会很诚实，但会去寻找答案。在线过程实际上非常简单和直接。 > 商家回复 (2026-08-05): Gavin, We are so pleased to hear about your positive experience and that our team member was helpful and understanding. It's wonderful to know you found the online process easy and straightforward. Thank you for your kind words! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 效率是我的标题…… - NATHANIEL WILSON · 2026-08-05 · 已验证 效率是我与 PennyMac 合作进行再融资的经历的标题。 > 商家回复 (2026-08-05): Nathaniel, We are so glad to hear that you had such an efficient experience with your refinance. We appreciate you sharing your positive feedback with us! Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. ### ★★★★★ 这是一次美妙的经历 - Amy Yates · 2026-08-05 · 已验证 这是一次美妙的经历！与我交谈的每个人都很有礼貌、专业、知识渊博、友善并且愿意帮助我。 > 商家回复 (2026-08-05): Amy, We're so glad to hear you had such a wonderful experience! We appreciate your kind words about our team's politeness, professionalism, knowledge, and willingness to help. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. --- - 全部评价与筛选: https://ok.one/review/www.pennymac.com - JSON 接口: https://ok.one/api/companies/www.pennymac.com - 评分口径与数据来源: https://ok.one/methodology/