Photobook Malaysia is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Malaysia operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.
以上内容由商家自行提供，未经平台核实。Photobook Malaysia（www.photobook.com.my）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 130 条用户评价，属于商业服务分类，口碑优秀。89% 的评价为 4 星及以上，7% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-10-25。
Photobook Malaysia is started to listen to regular, loyal purchaser due to stiff competition and lower buying power at the moment. Offer with free delivery is the only real SALES
Hi Pphisyam Hairulhisyam, thank you for giving us a 4-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.
I bought the Twilly Jute Tote Bag - Full Black, but I received only the Jute Tote Bag while the free twilly is missing. I tried to contact customer service via live chat, whatsapp chat and fb messenger. All were slow to respond (more than 10 hours waiting time). Hopefully I will get my free twilly soon! *** Update on 30th July 2021*** Yes I received reply from your customer service agent but was disappointed with the suggestion of RM5 refund in store credit and then asking me if there is any more pending order from me to include the free twilly. I think the best way is to just resend me the missing item in a new parcel. Thanks.
Hi Cheah HY, thank you for taking the time to rate us. We apologize for the incomplete item you received. We have already responded to your concern via live chat. We value your feedback and rest assured we continuously make improvements to our products and services. Thank you for your understanding.
Good value, easy to use, speedy delivery but have encounter system show voucher expire b4 actual expire date. However glad that voucher has been extended after informed help desk.
Hi Alan, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon. Thanks!
A beautiful product according to personal taste. I've been a member and has subscribe the Photobook Pluss for the second year. Unfortunately, I did not enjoy much of the privilege given like last year where I received unlimited postage for my purchase. The drawback for this year Photobook Plus is, when you bought a bundle vouchers and send the finished to same address (even a small magnetic card), the cost of postage is being deducted from the amount given in the Photobook Plus package. for instant : 8 pcs of magnet x RM 8/magnet. So, the postage is RM 64.00 for a small package. It can be considered as daylight robbery. Please, review this policy to make me stay longer as your satisfied and loyal customers
Hi Bea, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future
I am very satisfied with your service up to today. Your customer service team is very helpful and kind
Hi Miza, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon. Thanks!
getting faster the response from the photobook.
Hi Serena, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon. Thanks!
I love photobook. Its enjoyable to do. But the latest version abit complicated. Especially when i want to add many frames in one page. Photobook has given me a chance to put all my memories photos inside a book.
Hi Mabel, thank you for giving us a 5-star rating! Our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future
Love love love our Photobooks. W got a few from discounted codes. The albums are so nicely printed!! So far we got 3 and are very satisfied with the products!!
Hi Esther Chin, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Good customer service. I received product with defects. I then quickly submit my feedback to customer service and provide photos. I then got my replacement copy. Product bought is really satisfying. Will recommend to others.
Hi KJ Liew, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Inexplicable delays blamed on covid. Order placed 8 July. Today is 26th July, and still says “ready to be printed”. This isn’t a shipping delay caused by covid if it isn’t even printed yet!!!!
Hi Loretta, apologies for the delayed delivery as this as this is not the usual service we provide our valued customers. We are facing a lot of delays due to the impact of Covid-19 pandemic in which we are only allowed to operate with skeletal manpower. This is to ensure also that we are not only following our protocols, but to also ensure the safety of our employees. Please allow us to assist you further by sending the order details through our chat icon in the website (https://www.photobook.com.my/). Thank you
I have been using Photobook for a few years, a trusted photobook vendor with high quality printing at affordable prices. I especially like their canvas print and tote bag. They are excellent for self use and gift to others.
Hi Lynn Ng, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Very good quality, delivery on time and worth for money we paid. Thank you.
Hi Uma Devi, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
No bad comment...all order, query, delivery and online design is in the track. Thank you all
Hi Mohamed Zaini Ismail, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
I love Photobook. It gives me a chance to create my own book, how ever I want it, and many other things, too. Easy to use but also happy to note that if ever I have a problem I can just call and there will be always be someone who is ever ready to assist me. However, not too happy with the live ‘chat’ function though. I’ve tried using it twice and I don’t get a response immediately. So, perhaps this is one area to improve.
Hi Noorliza Abu Bakar, thank you for giving us a 5-star rating and our company values all the feedback given for the improvement of our service. We look forward to preserving more of your treasured memories again in the future.
An avenue to relieve stress caused by Covid19. I am having fun uploading photos; pictures etc; etc creating photo books filled with wonderful and memorable moments of joy. However there is no options to input text into photos using this apps in the mobile phone! This will be even better if this function is available!
Hi Selina Liew, thank you for giving us 3-star rating. Our company values all the feedback given for the improvement of our service. For simple book, adding text is not yet part of the feature in the Mobile App but you can also try our hardcover books in which it is possible to add text depending on the lay out and select your preferred theme for your project. Hope this will help. Thank you
My trusted product. High quality & affordable price.
Hi Muna Subri, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi KimChai Phua, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
I enjoyed creating my softcover photobook using Photobook web app. Keep up the good work!
Hi Tong Yoke Mei, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
Hi Lali Lisa, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
All item is worth the price and it's easy to make it by using Photobook. I've ordered and purchased so many times already and will continue to do so in the future. Quality of the products also excellent.
Hi Lynda Ann, thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again in the future.
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