# Picaboo 评价与评分 > 来源: OK.one — https://ok.one/review/www.picaboo.com - 域名: www.picaboo.com - 分类: 媒体与出版 - 综合评分: 4.9 / 5 (65 条评价) - 评分分布 5→1 星: 97% / 2% / 0% / 0% / 2% - 所在地: United States · Princeton Junction - 数据更新: 2026-08-10 Picaboo（www.picaboo.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 65 条用户评价，属于媒体与出版分类，口碑优秀。好评高度一致，99% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 永远超出预期！ - Gigi · 2026-08-03 我们从 Picaboo 订购大型平装相册已有 5 年多了。 我们始终对质量、生产/运输时间和客户支持感到兴奋。 我也非常感谢 Picaboo 提供的完全满意的保证。这些年来，我们只遇到了一两个小问题，我们的书很快就被重印，以确保一切都绝对完美。最近，我不小心删除了一个专辑项目并联系了客户支持。 Diana G. 非常乐于助人，很快就从备份中恢复了我的照片。 这节省了我大量的返工量，并且再次大大超出了我的预期。我们将继续只从这家伟大的公司创建/订购我们的相册！ ### ★★★★★ 谢谢黛安！ - Cindy · 2026-08-03 黛安·冈萨雷斯很快回复了我的电子邮件，并处理了这本书的新印刷品，这本书到达时已损坏。我对她的客户支持以及 Picaboo 更换这本书的快速行动感到非常满意，因为这本书是一份时效性很强的礼物。谢谢你！ ### ★★★★★ 响应时间非常好 - S. Sparks · 2026-08-01 响应时间非常好。 Janina 发送了详细的说明来帮助我解决问题。此外，她再次联系我，看看是否有什么可以帮助我完成项目的。干得好！ ### ★★★★★ 谢谢贾尼娜 - Customer · 2026-07-03 珍妮娜很有耐心，乐于助人。她的专业知识正是我实现项目所需的。 > 商家回复 (2026-07-29): Thank you so much for your kind words. We’re so glad Janina’s patience and expertise helped bring your project to life. We’ll be sure to share your feedback with her. She’ll be thrilled to know she made such a positive difference. Thank you for choosing Picaboo! Tori & The Picaboo Team ### ★★★★★ 很棒的客户服务！ - P.W · 2026-06-30 Janina 和团队无需费力就解决了我的问题。他们说他们会向我回复并提出解决方案并采取相应措施。 我成为 Picaboo 客户已有 15 年了。他们制作了最好的相册！ > 商家回复 (2026-07-29): Thank you so much for being part of the Picaboo family for 15 years! Your loyalty means the world to us. We're especially glad to hear that Janina and the team were able to resolve your issue quickly and kept their promise to follow up with a solution. Providing helpful, hassle-free support is always our goal. Thank you for your continued trust and for calling our photo books the best. We can't wait to help you create many more memories! Tori & The Picaboo Team ### ★★★★★ 戴安娜很棒！ - Asenath Hart · 2026-06-10 戴安娜太棒了！！她最近几次帮助我完成我订购的项目，现在帮我申请了这张优惠券，我非常感谢她的时间和善意！我非常喜欢 Picaboo！我来这里已经很多年了，我所有的图画书、日历和礼物都是通过你们制作的，因为你们卓越的产品和出色的客户服务！再次感谢一切！ > 商家回复 (2026-07-29): Thank you so much for your wonderful review and for being a loyal Picaboo customer for so many years! It means the world to us that you've trusted us with your photo books, calendars, and gifts over the years. We're especially happy to hear that Diana has been able to help you with your recent projects and make sure your coupon was applied. We'll be sure to share your kind words with her. She'll be thrilled to know her kindness and dedication made such a positive impact. Thank you for your continued support and for allowing us to be a small part of preserving your memories. We look forward to helping you create many more projects for years to come! Tori & The Picaboo Team ### ★★★★★ 代理回答了我所有的问题&… - Rich · 2026-06-09 代理回答了我所有的问题并很快解决了我的问题 > 商家回复 (2026-07-29): Thank you for taking the time to leave a review! We're so glad our team was able to answer all of your questions and quickly resolve your issues. Providing helpful, efficient support is always our goal, and it's wonderful to hear we delivered a great experience. Thank you for choosing Picaboo! Tori & The Picaboo Team ### ★★★★★ 很棒的书籍和客户服务 - Carolyn Dye Bird · 2026-06-08 创建我的相册很简单，而且结果很漂亮！有一个小问题，两页稍微粘在一起并被撕破，但当我联系支持人员时，Janina 在 24 小时内回复了，并且正在运送一本新书来替换损坏的书。很棒的客户服务！ > 商家回复 (2026-07-29): Thank you for sharing your experience! We're so glad your photo book turned out beautifully and that you found it easy to create. While we're sorry your original book arrived with damaged pages, we're happy Janina was able to respond quickly and get a replacement on its way. We'll be sure to share your kind words with her. Thank you for your understanding and for giving us the opportunity to make things right. We hope you enjoy your new photo book! Tori & The Picaboo Team ### ★★★★★ 卓越的客户服务！ - Sina James · 2026-06-08 我收到的服务非常出色。 我的客户服务代表 Janina 能够帮助我上传照片。 并不是我不知道怎么做，而是我的照片无法上传。 贾尼娜完成了。 为她点赞 > 商家回复 (2026-07-29): Thank you so much for your kind review! We're thrilled to hear that Janina was able to help get your photos uploaded and make the process as smooth as possible. Sometimes technology has a mind of its own, and we're glad she could step in and get everything working for you. We'll be sure to pass along your kudos to Janina. Thank you for choosing Picaboo, and we hope you enjoy your finished project! Tori & The Picaboo Team ### ★★★★☆ 优秀的客户服务。 - Vicki Kaminski · 2026-06-04 当我进入聊天热线时，我会从客户服务处得到非常快速的回复。 贾尼娜特别有效率。 在旧项目上恢复的在线选项似乎根本不起作用，因为我在过去的几个月里尝试恢复 4-5 本书，每次都远远超过了 72 小时......通常在一周后，那时我就去帮助热线，他们几乎可以立即完成。 > 商家回复 (2026-07-29): Vicki, Thank you for taking the time to share your experience. We're so glad you've consistently received quick support through our chat team and that Janina has been especially helpful. We'll be sure to share your kind words with her. We also appreciate your feedback about restoring older projects. While project restoration isn't always possible depending on factors like the age and status of the project, we know the process can be clearer and more reliable. We're actively working to improve the restoration experience, and feedback like yours helps us make it better. Thank you for your patience and for giving us the opportunity to help when a restore request isn't successful. Tori & The Picaboo Team ### ★★★★★ 非常有帮助和伟大的客户… - Fran · 2026-06-02 非常有帮助和很棒的客户服务！为我最好的朋友找到一份订单非常有帮助，她因为患有早期痴呆症而丢失了副本。 很高兴知道有一种方法可以复制我的书给她！谢谢戴安娜！ > 商家回复 (2026-07-29): Thank you so much for your heartfelt review. We're so glad Diana was able to help you locate the order and make it possible to create another copy for your best friend. We know how meaningful photo books can be, especially when they help preserve precious memories during difficult times. We'll be sure to share your kind words with Diana. Thank you for trusting Picaboo with something so special, and we wish you and your friend all the best. Tori & The Picaboo Team ### ★★★★★ 非常有帮助的支持人员 - Gayle Nugent · 2026-06-02 Janina 帮助我解决了项目中遇到的两个问题。 她向我介绍了如何通过计算机修复这些问题。 她建议我尝试其他浏览器。 > 商家回复 (2026-07-29): Thank you for sharing your experience! We're so glad Janina was able to help you resolve both issues with your project. Taking the time to walk you through the fixes and suggest another browser so you could get everything working is exactly the kind of support we strive to provide. We'll be sure to pass along your kind words to her. Thank you for choosing Picaboo, and we hope you enjoy your finished project! Tori & The Picaboo Team ### ★★★★★ 写真集 05/19/26 - Lyndie Michioka · 2026-06-01 我刚刚通过 Picaboo.com 创建了一本相册。 到目前为止，从过去的经验和我们订购或创建的其他相册来看，它始终是一流的，并且是一种非常特殊的方式来记住我们的旅行或事件。 我在分享我最近的一本书时遇到问题，并联系了 Picaboo 的客户服务。 他们反应很快，正如他们提到的，下一个工作日，客户服务部门的 Janina Galviso 就来了。联系我并解决了我的问题。 Picaboo 的服务非常好。 我肯定会再次使用它们，并推荐那些想要创建自己的书籍和日历或他们选择创建的任何内容的人。 林迪·T·道冈 > 商家回复 (2026-07-29): Thank you so much for your thoughtful review and for your continued support of Picaboo! We're honored to be part of preserving the memories from your trips and special events, and it means so much to hear that our photo books continue to be among your favorites. We're also delighted that Janina was able to quickly resolve the issue you experienced with sharing your latest book. We'll be sure to pass along your kind words to her. Thank you for your recommendation and for trusting Picaboo with your memories. We look forward to helping you create many more books, calendars, and keepsakes in the years ahead! Tori & The Picaboo Team ### ★★★★★ 戴安娜冈萨雷斯效率极高！ - Esther LoTenFoe · 2026-05-29 戴安娜冈萨雷斯效率极高！ 我对她令人难以置信的服务深表感谢！我对她的感激之情无以言表。我的相册里蕴藏着无价的回忆，当它们需要修复时，我感到非常沮丧。戴安娜非常关心、富有同理心和专业地处理了我的请求。她在整个过程中不断向我通报最新情况，最终修复的书看起来非常漂亮。这是有史以来最好的客户服务！ > 商家回复 (2026-05-29): Esther, thank you so much for sharing this. We’re honored that Diana was able to help restore something so meaningful to you. We know photo books often hold irreplaceable memories, and we’re so glad she handled your request with the care, communication, and attention it deserved. We’ll be sure to share your kind words with Diana. They will mean so much to her. Thank you for trusting Picaboo with your memories. Tori & The Picaboo Team ### ★★★★★ 优质的产品和优质的客户服务 - Felicia Oland · 2026-05-27 多年来我一直是 Picaboo 的忠实客户。我每年制作这些家庭相册，从其他网站订购后，我选择了 Picaboo。这是一个更容易组织我的照片的网站，当然也可以得到质量如此出色的最终印刷产品。刚刚也体验了他们出色的客户服务，戴安娜冈萨雷斯今天非常出色，帮助我解决了上一个订单的问题。我已经是一个满意的客户，现在更满意了。谢谢你，皮卡布！ > 商家回复 (2026-05-29): Felicia, thank you so much for your loyalty over the years. We love hearing that Picaboo became your go-to home for your annual family photo books. It's wonderful to know you've enjoyed both the creative process and the quality of the finished books. We're also so glad Diana was able to help with your recent order and turn a challenge into a positive experience. We'll be sure to share your kind words with her. Thank you for trusting us with your family's memories year after year. Tori & The Picaboo Team ### ★★★★★ 皮卡布很棒。 - David Ward · 2026-05-25 皮卡布很棒。 我自 2010 年起就开始使用它们，当时订购了 90 多本书（加上各种卡片和其他物品，但主要是书籍）。 只有 3 次出现轻微的印刷问题，他们立即免费修复并重新发行了这本书。 现在这就是客户服务！ 向 Janina 致敬，但我相信他们都很棒。 > 商家回复 (2026-05-29): David, thank you so much for your incredible loyalty. Over 90 books since 2010 is amazing, and we’re truly honored that you’ve trusted Picaboo with so many memories over the years. We’re glad that on the rare occasions something wasn’t quite right, our team was able to make it right quickly. We’ll be sure to share your shout-out with Janina. She’ll be thrilled to hear it. Thank you for your continued support and for being such an important part of the Picaboo family. Tori & The Picaboo Team ### ★★★★★ Janina 非常有帮助……帮助我订购正确的产品 - Brenda · 2026-05-25 Janina 在解决我的问题方面非常有帮助。她帮助我将页面移动到帐户中的另一本书，这样我就可以在页面限制数量内订购正确的样式。她对我的客户服务真是令人难以置信。没有她的帮助，我将无法退回产品并重新订购。不过，我认为 Picaboo 需要重新命名他们的书籍样式，这样像我这样的客户就不会意外订购错误的产品。这非常令人困惑，因为我只是在寻找平铺的页面。我不知道为什么他们甚至提供了我所坚持的荒谬的厚页面样式。所有页面都是分开的，没有装订到书脊上！谁会想要那个？此外，您应该为客户提供一种将页面从一本书移动/复制到另一本书的方法。如果员工可以做到，为什么客户不能呢？由于最初在我的帐户中设置了错误的书籍样式，我还有四本书正在处理，我需要弄清楚如何将页面移动到下一本书，因为我现在每本书只能有 90 页（具有我想要的样式），而不是 100 页。我已经使用 Picaboo 20 多年了，以前从未发生过这种情况。我很感谢 Janina 帮助我解决了这个问题。 > 商家回复 (2026-05-29): Brenda, thank you for taking the time to share such detailed feedback. First, we're so glad Janina was able to help you navigate the issue and get your project back on track. We'll be sure to share your kind words with her. She truly cares about helping our customers succeed. We also appreciate your honest feedback about the book styles and the confusion around selecting the right product. Hearing from a customer who has been with us for more than 20 years is incredibly valuable. Your suggestions around clearer product naming and giving customers the ability to move or copy pages between projects are thoughtful and helpful, and we'll make sure they are shared with our team. Thank you for your continued loyalty and for giving us the opportunity to help. Tori & The Picaboo Team ### ★★★★★ Janina 非常乐于助人，我喜欢 Picaboo 专辑！ - Maurissa Morgan · 2026-05-21 Janina 对我所有的问题都非常乐于助人和耐心，一切都得到了解决。 我以前订过Picaboo的专辑，发现质量非常高！ 我期待收到当前订单！ > 商家回复 (2026-05-29): Maurissa, thank you so much for sharing this. We’re so glad Janina was able to answer your questions and help get everything resolved. We’ll be sure to pass along your kind words to her. It’s wonderful to hear you’ve been happy with the quality of your previous albums, and we’re excited for you to receive your latest order. Thank you for choosing Picaboo! Tori & The Picaboo Team ### ★★★★★ 很棒的客户服务 - Sonja Marshall · 2026-05-13 很棒的客户服务。贾尼娜·加尔维佐不遗余力地试图帮助我找回一本旧书。不幸的是，这是不可能的，所以我创建了它的副本，但这样做我已经太晚了，无法使用优惠券。她很友善地延长了优惠券的有效期，我就可以使用折扣了。 她回复我的电子邮件的速度给我留下了深刻的印象。并且始终友好且专业。我强烈推荐 Picaboo。 > 商家回复 (2026-05-29): Sonja, thank you so much for sharing your experience. We’re so glad Janina was able to help, even when recovering the original book wasn’t possible. Finding a solution, extending the coupon, and making sure you could still take advantage of the discount is exactly the kind of service we strive to provide. We’ll be sure to share your kind words with Janina. She’ll be delighted to hear them. Thank you for your recommendation and for choosing Picaboo. Tori & The Picaboo Team ### ★★★★★ 我非常喜欢 Picaboo - Rosetta Nissley · 2026-05-06 我非常喜欢 Picaboo！我通过这家公司制作了许多相册、卡片甚至日历。我强烈推荐！他们的编辑程序比大多数都好！价格可能很高，但等待合适的优惠券或特别优惠会让这些项目更实惠。照片书质量很好，而且保存得很好。 > 商家回复 (2026-05-29): Rosetta, thank you so much for your kind words and recommendation. We love hearing that you've created everything from photo books to cards and calendars with us over the years. It's wonderful to know you've enjoyed the flexibility of our editing tools and the quality of the finished products. We’re grateful for your support and are honored to help bring your memories to life. Tori & The Picaboo Team --- - 全部评价与筛选: https://ok.one/review/www.picaboo.com - JSON 接口: https://ok.one/api/companies/www.picaboo.com - 评分口径与数据来源: https://ok.one/methodology/