干得好
干得好。专业服务。
Ruby Lane 回复2025-09-15
Thank you for your business and sharing your positive experience.
关于 Ruby Lane
数据更新- 网站
- www.rubylane.com
- 分类
- 爱好与工艺品
- 所在地
- United States · San Francisco
- 状态
- 待认证
- 近 12 个月
- 177 条评价
- 差评回复率
- 95%（20/21 条）
是 Ruby Lane 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Ruby Lane靠谱吗？
Ruby Lane（www.rubylane.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 200 条用户评价，属于爱好与工艺品分类，口碑优秀。86% 的评价为 4 星及以上，8% 为 1 星；商家回复了 95% 的差评；近 12 个月新增 177 条。数据最后更新于 2026-08-11。
用户怎么说
轻松找到我需要的古董灯
当我思考自己的决定时，我能够缩小搜索范围，将东西放在我的愿望清单上，然后回来购买我选择的灯。
Ruby Lane 回复2025-09-06
Thank you very much for your business and for sharing this good news. We are delighted you used the buyer tools to find the right antique lights from one of our many fine shops and dealers!
这件作品比预想的还要漂亮
这件作品比描述的更漂亮，非常适合我收藏的沦陷日本月亮花瓶。卖家很棒——包装仔细，发货及时，价格公道。工藤的，谢谢！
Ruby Lane 回复2025-09-06
Thank you for your business and for sharing your positive experience with one of our many fine dealers and shops!
1952年“蒂娜”金妮娃娃
我买的金妮娃娃与图片和描述一模一样。 我对这次购买非常满意。
Ruby Lane 回复2025-09-06
Thank you for your business and for sharing your positive experience with one of Ruby Lane's fine doll dealers and doll shops.
出色的产品和响应时间
出色且快速的响应时间。非常有帮助
Ruby Lane 回复2025-09-02
Thank you very much for shopping on Ruby Lane, and thank you for sharing your positive experience!
这是我第一次从 Ruby 购买…
这是我第一次从 Ruby Lane 购买商品，但肯定不是最后一次！我对购买的复古戒指非常满意，特别喜欢它的特殊包装！ 太感谢了！
Ruby Lane 回复2025-09-01
Thank you very much for shopping with Ruby Lane and thank you for sharing your positive experience with your first purchase!
退房很困难
退房很困难。我不想要分期付款选项，但不知何故发生了。现在我正在与那位卖家合作，试图扭转这一局面。我仍然不知道如何支付我的物品。我不会再从这个网站购买。
Ruby Lane 回复2025-09-01
Thank you for shopping with Ruby Lane. We do see that the shop was able to quickly cancel and reverse and layaway order, and that you were able to order the item again and also pay for the order, and your order already shows its tracking number.
卖掉了他们没有的物品
卖家列出了他们没有的商品。保持您的库存最新。
Ruby Lane 回复2025-08-30
Thank you for visiting Ruby Lane. We are sorry for this unfortunate, and highly irregular event. Thank you for bringing this to our attention.
查尔斯给我留下了深刻的印象……
查尔斯在客户支持方面给我留下了深刻的印象。他立即回复了我的回复。我非常感谢如此令人难以置信的服务。谢谢鲁比兰。
Ruby Lane 回复2025-08-23
Thank you very much for your business, and thank you for recognizing one of the very fine professionals on the Ruby Lane Customer Support team.
没有收到卖家的任何发票
没有收到卖家的任何发票 等待卖家发送发票几个小时后取消订单。浪费时间和精力。 我等了 5 个小时才收到发票，当天就付款了。等到晚上我就放弃了。 即使卖家到家后又找了一个又一个借口！与试图立即开具发票无关。这不是分期付款，而是一次性全额付款。同一天到期。
Ruby Lane 回复2025-08-23
Thank you for visiting Ruby Lane. We reviewed closely your order and see that the shop owner had communicated that they were traveling and would be able to send the invoice for a layaway payment later that same day. Please note when you ordered the item that it was reserved for you, and the shop owner was simply not available to instantly send an invoice for the first layaway payment.
至少十年来满意的客户
大约十年来，我已经多次从 Ruby Lane 订购，这是一个很棒的平台。 使用起来很方便，RL经常有大型促销活动，而且出售的物品质量非常高。 列表通常有很好的照片和描述。 到目前为止，我接触过的所有卖家都在需要时始终如一地做出响应，擅长快速包装和发送。 与您可能听说过的其他一些销售网站相比，它似乎是一个更高级别的卖家。 我只遇到过一个问题，即卖家从未发送过我购买的商品，但在给卖家一些时间来完成之后（他们没有完成），我能够很容易地获得退款。 强化学习拥有良好的问题解决系统。 总的来说，我对 Ruby Lane 作为复古和古董物品的来源感到非常满意。 [注：我将此视为一般性评论，而不是对特定购买的评论，但如果您想知道，我最近的购买经历是 100% 积极的]
Ruby Lane 回复2025-08-16
Thank you very much for your business and thank you for sharing your positive experience about the site and our very fine dealers and shops!
为所有人准备了丰富的库存……
有适合各种口味和预算的广泛库存。 有时，即使提供了类别搜索选项，搜索结果也不是人们想要的。 当寻找特定的物品并有特定的预算时，这会变得有点耗时。 但还可以。
Ruby Lane 回复2025-08-16
Thank you for your business and for sharing your positive experiences! For assistance when shopping or searching for certain items, please take advantage of the button Email Ruby Lane, found at the bottom of every page, so that Customer Support may help.
我一直是 Ruby Lane 的购物者……
我成为 Ruby Lane 的购物者已有 20 多年了。我信任在那里找到的来自世界各地的古董和复古高级珠宝商和古董店。我唯一的疑问是网站本身的运作带来的可怕的客户服务体验，我在每次评论中都提到这一点并且永远不会改变。
Ruby Lane 回复2025-08-16
Thank you very much for your business and sharing your positive experience with our many fine sellers and shops. We welcome your suggestions, and you may share your suggestions and insight by choosing Email Ruby Lane found at the bottom of every page.
Ruby Lane 的电子邮件服务很糟糕
Ruby Lane 的电子邮件服务很糟糕。延迟购买。好心的供应商帮助保留了物品，直到 RL 的电子邮件问题得到解决。
Ruby Lane 回复2025-08-13
Thank you for visiting Ruby Lane. We do see a member of customer support replied back same day with an update on your email issue, and confirmed you should be able to log in. For any issues with logging in to your account, please choose Email Ruby Lane, found at the bottom of any page for assistance.
快速的周转时间
周转时间快，产品非常好，绝对是值得保存的清酒。
Ruby Lane 回复2025-08-13
Thank you for shopping on Ruby Lane and for sharing your positive experience!
美丽的珠宝 ~ InVintageHeaven
我购买了多次，并获得了我购买的三件珠宝的折扣。店主 Kat 对我非常耐心，因为我花了一些时间才做出决定。 这是我第一次从Kathy那里买东西 InVintageHeaven 的 Selvaggio。我很高兴。
Ruby Lane 回复2025-08-12
Thank you for your business and for sharing your positive experience with one of our many fine jewelry shops!
轻松导航购买——
Ruby Lane 回复2025-08-12
Thank you for your business and for sharing your positive experience!
取消订单，没有通知
我从 Ruby Lane 的经销商处购买了一枚戒指，但后来当我登录帐户时发现订单已取消。我从未收到过来自 Ruby Lane 的电子邮件或任何通知，表明该商店已在其店内出售戒指并取消了我的购买。
Ruby Lane 回复2025-08-09
Thank you for shopping with Ruby Lane. We are sorry for this unfortunate, uncommon event and appreciate the information. We hope you return to Ruby Lane.
很棒的卖家！！！！！！！
卖家立即发邮件询问。他们还发送了非常详细的说明，介绍如何设置时钟、如何给时钟上发条以及如何使其正常工作。它内容丰富且有用，因为它是通过邮件跨越各州的。我非常感谢这个建议。
Ruby Lane 回复2025-08-08
Thank you so much for your business and for sharing your positive experience with one of our many fine dealers and sellers!
重大失望
我试图在最近的促销活动中购买一件漂亮的珠宝。付款已确认。然后我被告知这件作品已在供应商的商店中出售，而她却忘记更新 Ruby Lane 上的列表。重大失望
Ruby Lane 回复2025-08-05
Thank you for bringing this to our attention and for visiting Ruby Lane; we are sorry for the unfortunate and rare incident from one of our many fine jewelry shops and dealers.