Hi, Paul. Thank you for sharing your experience. We understand how frustrating it must have been to have so much background noise during your conversation, especially while trying to understand your enrollment options. We'd like the opportunity to review your call and better understand what happened. Please contact [email protected] so our team can investigate further.
山姆让这次经历变得很棒！ Sam 很有耐心、善良、知识渊博，并且愿意采取额外的措施来帮助我了解费用。他探索并比较了不同的计划，以找到最适合我的计划。他没有一次对我感到沮丧，只是再次解释了整个过程。山姆会成为新代表的优秀导师或培训师。我希望你们有一个员工奖励计划，因为 Sam 应该获得优秀客户服务奖！ 谢谢你，萨姆，你太棒了！
Hi, Nicholas. Thank you for sharing your feedback. We'd like the opportunity to better understand your experience and review what happened. Please contact [email protected] with additional details so our team can look into this further.
Hi, Derrick. Thank you for sharing your concern. We take your feedback seriously and use it to improve our service and training. We'd like the opportunity to review your experience, including the recommendations that were provided during your call. Please contact [email protected] so we can look into this further.
K
Kolu Kpakolo美国 · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
开关能量
我与 James D. 合作更换能源供应商的经历非常丰富。他花时间比较不同的计划，并帮助我们以最低的价格找到最佳选择。詹姆斯非常耐心，清楚地解释了一切，并确保我们理解我们的选择，而不会让我们感到压力。在整个过程中，我真的感觉他把我们的最大利益放在心上。我强烈推荐詹姆斯给任何想要节省能源费用同时获得诚实、专业和卓越客户服务的人。
Hi, Kyle.
Thank you for your feedback. We understand how important clear communication is when choosing an electricity plan. We're glad to hear our representative was helpful, but we're sorry the pace of the conversation made it difficult to follow the enrollment details. If you'd like us to review your experience further, please contact [email protected].
