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金钱与保险

Silver Bullion

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214 条评价

4.9214 条评价
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关于 Silver Bullion

数据更新
网站
www.silverbullion.com.sg
分类
金钱与保险
所在地
新加坡
状态
待认证
近 12 个月
62 条评价
差评回复率
33%(1/3 条)
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商家自述

Truly Secure Your Wealth. Silver Bullion is the safest place for your gold and silver. We sell, buy, authenticate/test, store, and collateralize bullion and electric vehicle battery metals (nickel).

以上内容由商家自行提供,未经平台核实。

Silver Bullion靠谱吗?

Silver Bullion(www.silverbullion.com.sg)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 214 条用户评价,属于金钱与保险分类,口碑优秀。好评高度一致,98% 的评价为 4 星及以上;商家回复了 33% 的差评;评价主要围绕价格、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff members who enthusiastically guide buyers through the purchasing process with immense patience and great expertise. Consumers highlight the extremely smooth and efficient service, noting that retail transactions are always straightforward, highly secure, and very convenient. Buyers also appreciate the competitive pricing and the wide selection of precious metals available at the physical locations. However, some people mentioned difficulties regarding staff availability and complicated transaction processes. A few other people also felt that certain procedures involved unexpected time and extra obstacles.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Sale order to sell an 1 Oz 2018 Maple

On August 15, 2024, I placed a sale order to sell a 2018 1oz Maple coin. However, when I visited the shop, the customer service officer informed me that the coin's condition was not optimal, and a $30 deduction would be applied to the buyback price. I disagreed with this deduction, noting that BullionStar would have bought it at a higher price than SilverBullion. I requested to cancel the sale due to the disagreement, but instead, SilverBullion's customer service completely canceled my account. Ultimately, I sold the Maple coin to BullionStar at their buyback price, which was higher. Overall, it was a disappointing experience with SilverBullion.

Silver Bullion 回复2024-08-16

Dear Mr. Mu, Thank you for sharing your concerns about the deduction on your Maple Leaf coin at the shop. We understood your dissatisfaction and waived the usual fee during the time of transaction, as a one-time courtesy. As a business, we must consider the impact of a product's condition on its resale value. However, our priority is customer satisfaction. We value your feedback and are here to help improve your experience. Please also note that your account is not cancelled. Simply email us at [email protected] and our customer service team will help you access your account. Warm regards, Vincent Le Customer Relations

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