# Smartsaker 评价与评分 > 来源: OK.one — https://ok.one/review/www.smartsaker.com - 域名: www.smartsaker.com - 分类: 家居与园艺 - 综合评分: 4.0 / 5 (100 条评价) - 评分分布 5→1 星: 57% / 4% / 30% / 1% / 8% - 所在地: United States · Beverly Hills - 数据更新: 2026-08-10 Smartsaker（www.smartsaker.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 100 条用户评价，属于家居与园艺分类，口碑良好。61% 的评价为 4 星及以上，8% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/5 页) ### ★★★★☆ 电击嘶嘶声 - tauheedah jabaar · 2026-08-05 商品有缺陷...退款没问题 > 商家回复 (2026-08-06): Dear Tauheedah, Thank you for sharing your experience with us. We're sorry to hear that the item was defective, but we're glad our team was able to process your refund smoothly and without any hassle. We always aim to make our customers' experiences as easy and straightforward as possible when issues arise. We appreciate your understanding and thank you for giving us the opportunity to assist you. We hope to serve you again in the future. Best regards, Smartsaker ### ★☆☆☆☆ 尚未收到已付款的商品。 - Linwood Spires · 2026-08-04 尚未收到已付款的商品。 也联系不上客服。 我发邮件、发短信，都没有回复。 追踪就是个笑话。 Smart Shaker 座位两周前在芝加哥。今天在印第安纳波利斯的跟踪显示仍未收到。 > 商家回复 (2026-08-04): Dear Linwood, Thank you for bringing this to our attention, and we sincerely apologize for the delay and the frustration you've experienced. We understand your concern regarding the shipping status and the difficulty you've had trying to reach us. After checking our records, we found that we have responded to your previous email. It's possible that our reply was filtered into your spam/junk folder or was not successfully delivered. To make sure you receive our message, we will contact you again using zqqcelia@gmail.com with the latest update on your order and to assist you further. We truly appreciate your patience and apologize for the inconvenience. We remain committed to resolving this issue. Best regards, Smartsaker ### ★★★★★ 谢谢你，考斯 - Aletha · 2026-08-04 感谢 Kaus 在退还凝胶垫方面做出的快速而有用的回复。 很抱歉它没有成功，但我真的很享受主席的支持。 > 商家回复 (2026-08-05): Dear Aletha, Thank you so much for your kind words! We're glad Kaus was able to assist you with the refund promptly. While we're sorry the Gel Cushion wasn't the right fit for your needs, we're delighted to hear that you're enjoying the Chair Support. Your satisfaction means a great deal to us, and we truly appreciate your understanding and support. If you ever need any further assistance, please don't hesitate to reach out. Best regards, Smartsaker ### ★☆☆☆☆ 请勿从该公司订购 - David · 2026-08-04 请勿从该公司订购。我订购了一个电缆探测器，首先他们向我收取了两次费用。我要求对第二件商品退款，他们说他们会处理，但没有。大约 6 周后他们交付了 2 件物品。这是奖金，它们不起作用。我再次尝试投诉，但没有得到回复。完全是骗局。 > 商家回复 (2026-08-05): Dear David, We are very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration this has caused. We understand your concerns regarding the duplicate charge, the delayed delivery, the issue with the products, and the lack of timely communication. We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved. Thank you for your patience while we sort this out. Best regards, Smartsaker ### ★★★★★ 乐于助人的工作人员 - Cindy Doherty · 2026-08-01 考斯对我订购坐垫的问题非常有帮助。感谢你！ > 商家回复 (2026-08-03): Dear Cindy, Thank you so much for taking the time to share your feedback! We're delighted to hear that Kaus was able to help you with your cushion order. We'll be sure to pass along your kind words—they'll mean a lot to him. We truly appreciate your support and look forward to serving you again in the future. Best regards, Smartsaker ### ★★★★★ 优质的服务 - L Bourletsika · 2026-07-30 优质的服务！产品交付及时，对我的电子邮件通信及时回复，这是极其罕见的。当我提到该产品不适合我时，我立即收到了退款。我强烈推荐这个卖家，因为他们诚实、及时地与客户打交道。我会再次使用它们 > 商家回复 (2026-07-31): Dear Bourletsika, Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that you had such a positive experience with our service. Providing timely delivery, prompt communication, and a smooth resolution process is always our goal, and we're pleased that we were able to assist you quickly with your refund. Your kind words about our honesty and customer service mean a great deal to our team. We truly appreciate your recommendation and your trust in our company. Thank you again for your support. We look forward to serving you again in the future. Best regards, Smartsaker ### ★★★★★ 客户的服务是卓越的，并且…… - NASER MOHAMMED · 2026-07-30 客户的服务非常出色，能够快速回复并帮助解决任何问题。 我向员工及其服务表示敬意。 > 商家回复 (2026-07-31): Dear Naser, Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with our customer service team. Providing fast responses, helpful support, and effective solutions is always our priority. Your appreciation means a great deal to our staff and encourages us to continue delivering excellent service to our customers. Thank you again for your kind words and support. We look forward to assisting you again in the future. Best regards, Smartsaker ### ★★★★★ 卓越的客户服务 - Jane Houston · 2026-07-26 三天后我要求取消订单，因为我发现交货更快。令我惊讶的是，他们立即回复了我，第二天我就收到了钱。卓越的客户服务。 > 商家回复 (2026-07-27): Dear Jane, Thank you very much for sharing your experience. We’re glad to hear that our team was able to respond quickly and assist you with your cancellation request. We understand that plans can change, and we always strive to make the process as smooth and convenient as possible for our customers. We’re pleased that your refund was handled promptly and that you were satisfied with our service. Your kind words about our customer service mean a lot to our team. Thank you again for your support and for taking the time to share your feedback. Best regards, Smartsaker ### ★★★★★ 轻微延迟 - Andra Swann · 2026-07-25 回复我的电子邮件略有延迟（30 小时）。然后 Kaus 回复了我们，我们在 3 天内解决了问题。 > 商家回复 (2026-07-27): Dear Andra, Thank you for taking the time to share your experience. We appreciate your understanding regarding the slight delay in our initial response. We’re glad to hear that Kaus was able to assist you and that the issue was resolved within a few days. Providing helpful communication and effective solutions is very important to us, and we’re happy that our team could help address your concern. Thank you again for your patience and feedback. We truly appreciate your support and will continue working to provide better service to our customers. Best regards, Smartsaker ### ★★★★★ 很棒的座位广告 - Bev · 2026-07-24 我看到座垫的广告，订购了 2 个，1 个给我妈妈，1 个给我爸爸。 这是一个很好的交货时间，它们质量很好，价格也很好，但遗憾的是不得不要求退款，因为它们不适合我的父母。 我联系了卖家，第二天他就回复了我，当我解释后，他们给了我退款。 他们非常理解，正如我所说，他们的座椅质量好，价格合理，客户服务也很好。 > 商家回复 (2026-07-27): Dear Bev, Thank you very much for taking the time to share your detailed experience. We’re glad to hear that you were pleased with the delivery time, product quality, and value of the items. We’re sorry that the seat cushions were not suitable for your parents, but we’re happy that our customer service team was able to assist you with the refund process and provide a smooth experience. We truly appreciate your kind words about our team’s understanding and support. Customer satisfaction is very important to us, and we always strive to provide helpful service and a positive experience, even when a product may not be the right fit. Thank you again for your support and for sharing your feedback. We truly appreciate it. Best regards, Smartsaker ### ★★★★★ 非常感谢您的帮助 - Susan Seely · 2026-07-22 非常感谢您的帮助，来自贵公司的最佳帮助，您的员工很棒，他们毫无问题地完成了工作。希望更多的客户服务像您的员工一样。非常感谢！ 苏珊·西利 > 商家回复 (2026-07-23): Dear Susan, We truly appreciate your recognition of our team and are delighted to hear that our service met your expectations. Our goal is always to provide helpful, efficient, and reliable support, and it means a great deal to know that our employees were able to assist you and get everything resolved smoothly. We will be sure to share your encouraging feedback with our team. Comments like yours motivate us to continue providing the best possible customer experience. Thank you again for your trust and support. We sincerely appreciate your business and look forward to assisting you again in the future. Best regards, Smartsaker ### ★★★★★ 真是太舒服了 - Kathleen Thompson · 2026-07-21 它太舒服了，我的五处椎间盘突出已经 40 多年没有得到治疗，我真的很感激它给我带来的舒适感。 > 商家回复 (2026-07-22): Dear Kathleen, Thank you so much for sharing your experience with us. We're truly glad to hear that our product has brought you comfort. Knowing that it has made a positive difference, especially after the challenges you've faced over the years, means a great deal to us. Thank you for your trust and support. We sincerely hope our product continues to provide you with lasting comfort, and we wish you all the best. Best regards, Smartsaker ### ★★★★★ 一个非常高效的支持部门！ - Ruth Mamay Anskat · 2026-07-20 我们对他们的一款产品有疑问，并通过电子邮件联系了该公司。几天之内，他们联系了我们，向我们提供了一个非常公平的妥协方案，我们接受了，一天后我们的退款处理完毕并开始进行。 我不得不说我对他们的支持部门非常满意！ 谢谢你！ > 商家回复 (2026-07-21): Dear Ruth, Thank you for taking the time to share your experience with us. We sincerely appreciate your understanding and patience while we worked to address your concern. We are pleased to know that our support team was able to communicate with you promptly, provide a satisfactory solution, and process your refund in a timely manner. Your kind words regarding our support team are greatly appreciated and will be shared with the team. Providing professional, efficient, and customer-focused service is always our priority. Thank you again for your trust and support. We truly value your feedback and look forward to the opportunity to serve you again in the future. Best regards, Smartsaker ### ★★★★★ 报告已送达，但实际情况并非如此 - James E. Omahony · 2026-07-17 向我报告了交货情况，但实际上当时订单尚未交货。当我告诉 Smartsker 我没有收到订单时，Kaus（支持）立即授权全额退款。这是出乎意料的，但非常值得赞赏。 > 商家回复 (2026-07-20): Dear James, Thank you for taking the time to share your experience with us. We're truly sorry for the confusion caused by the incorrect delivery status of your order. We understand how frustrating that situation can be. We're pleased to hear that Kaus was able to assist you promptly by arranging a full refund. Your kind words and recognition mean a great deal to our team. We strive to provide responsive and reliable customer support, especially when unexpected issues arise. Thank you for your trust and understanding. We sincerely appreciate your support and look forward to serving you again in the future. Best regards, Smartsaker ### ★★★★★ 我的产品无法正常工作 - Bezawit · 2026-07-17 我的产品无法正常工作。第二天我联系了客户服务，他们调查了我的问题。客户服务团队很快就做出了决定并立即解决了我的问题。我可以尊重这一点！一家首先重视客户的公司，这意味着该公司没有失去客户。我会在不久的将来再次支持。感谢您专业地处理我的情况！ > 商家回复 (2026-07-20): Dear Bezawit, Thank you so much for taking the time to share your experience with us. We sincerely appreciate your patience while we looked into your concern. We're glad our customer service team was able to resolve the issue quickly and to your satisfaction. Your kind words mean a great deal to us. Providing excellent products and outstanding customer service is always our top priority, and we're grateful for the opportunity to make things right. Thank you for your trust and continued support. We truly value you as our customer and look forward to serving you again in the near future. If there's ever anything else we can assist you with, please don't hesitate to reach out. Best regards, Smartsaker ### ★★★★★ 这是我第二次尝试…… - G. Morgan Becker · 2026-07-16 这是我第二次尝试对一位自称“Klaus”的代表在新 SAKER 迷你链锯出现问题后所提供的帮助和支持写下积极的评论。在输入了广泛的评论后，一切都令人满意且积极，我被要求发送一个通过电子邮件发送给我的代码 [8466]。不幸的是，在我努力寻找代码的过程中，我失去了回复。也许，或者希望它是在我的 5 START 审查下发送的。 摩根·贝克尔 > 商家回复 (2026-07-16): Dear G. Morgan, Thank you very much for taking the time to share your experience with us. We sincerely appreciate your kind words and your positive feedback regarding the support you received from Klaus. We are sorry to hear that you experienced difficulty while submitting your review and that your original message may have been lost during the verification process. Please rest assured that we truly appreciate your 5-star feedback and your recognition of Klaus’s assistance. Your satisfaction and support mean a great deal to us. We will share your compliments with Klaus and our support team as encouragement to continue providing excellent service to our customers. Thank you again for choosing the SAKER Mini Chain Saw and for your trust in our products. Best regards, Smartsaker ### ★★★★★ 他们很有帮助 - Marline leal · 2026-07-16 > 商家回复 (2026-07-17): Dear Marline, Thank you for your kind feedback! We’re glad to hear that you found our team helpful. Providing friendly and reliable support is very important to us, and we truly appreciate your recognition. Thank you for your support, and we look forward to assisting you again in the future. Best regards, Smartsaker ### ★★★★★ 交货快捷，产品可靠，价格优惠...... - Jai Harrysunker · 2026-07-14 交货快捷，产品扎实，价格合理，制作精美 > 商家回复 (2026-07-15): Dear Jai, Thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleased with the fast delivery, the quality of the product, its value, and the craftsmanship. Knowing that you had such a positive experience means a great deal to our team. Your support and kind words encourage us to continue providing high-quality products and excellent service. We truly appreciate your trust and look forward to serving you again in the future. Best regards, Smartsaker ### ★★★★★ 我购买时犯了一个错误 - Patti Parsons · 2026-07-14 我购买时犯了一个错误。 客户服务非常理解并快速回复并解决问题 > 商家回复 (2026-07-15): Dear Patti, Thank you for taking the time to share your experience with us. We're glad to hear that our customer service team was able to understand your situation, respond quickly, and help resolve the issue with your purchase. Providing helpful and efficient support is always our goal, and we're happy that we could assist you. We truly appreciate your kind words and your trust in us. Thank you for giving us the opportunity to help, and we look forward to serving you again in the future. Best regards, Smartsaker ### ★★★★★ 非常高兴！ - George Keidel · 2026-07-14 考斯在解决我的问题方面做得很好。他为我丢失的订单全额退款。谢谢你！ > 商家回复 (2026-07-15): Dear George, Thank you for taking the time to share your experience with us. We're pleased to hear that Kaus was able to assist you and resolve the issue with your lost order by providing a full refund. We’re glad our customer service team could make the process as smooth and convenient as possible for you. Your kind words and recognition mean a lot to Kaus and our entire team. We are committed to providing prompt, helpful, and professional support whenever our customers need us. Thank you again for your understanding and support. We truly appreciate your feedback and hope to have the opportunity to serve you again in the future. Best regards, Smartsaker --- - 全部评价与筛选: https://ok.one/review/www.smartsaker.com - JSON 接口: https://ok.one/api/companies/www.smartsaker.com - 评分口径与数据来源: https://ok.one/methodology/