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爱好与工艺品

Society6

101 条评价

3.7101 条评价
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关于 Society6

数据更新
网站
www.society6.com
分类
爱好与工艺品
所在地
United States · Englewood
状态
待认证
近 12 个月
101 条评价
差评回复率
70%(21/30 条)
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Society6靠谱吗?

Society6(www.society6.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于爱好与工艺品分类,口碑一般。评价两极分化:64% 给出 4 星及以上,同时 28% 打了 1 星;商家回复了 70% 的差评。数据最后更新于 2026-08-10。

用户怎么说

S
SSL · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

感谢您重新发送我的订单!

Society6 回复2026-08-03

Thank you for your wonderful review! We're delighted to hear you found a great deal on your three wall art pieces and that they arrived earlier than expected. It's fantastic to know they matched the photos perfectly and were packaged with care. We hope they bring beauty to your space for years to come! – S6 Team

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Megamom Thurman · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

花了几周时间才到达

花了几个星期才到达。货物到达后,包裹中只有一半的订单,尽管送货追踪器显示所有物品均已发货。

Society6 回复2026-08-03

Thank you for sharing your experience. We're very sorry to hear about the delay in receiving your order and that only part of it arrived despite the tracking indicating everything had been delivered. We understand how frustrating that must have been. Someone from our Customer Support team will reach out to review your order and help resolve the missing item(s) as quickly as possible. Thank you for your patience and for bringing this to our attention. – S6 Team

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susan group · 写过 2 条评价 · 体验于 2026-07-30 ·

我真的很感激你花的时间……

我非常感谢您花时间倾听我的担忧并与我一起找到解决方案。我认为你的网站有最不寻常和最美丽的物品。 ..

Society6 回复2026-08-03

Thank you so much for your thoughtful review! We're truly grateful for your kind words and are delighted to hear that our team took the time to listen to your concerns and work with you toward a solution. It also means so much to know you appreciate the unique and beautiful designs we offer. Thank you for your support—we look forward to serving you again! – S6 Team

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Sara McAuley · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

良好的品质和设计。

Society6 回复2026-08-03

Thank you for your kind review! We're so glad to hear you're happy with the quality and design of your purchase. Your support means a lot to us, and we hope you continue enjoying it for years to come! – S6 Team

a
adrian mejia · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

磁保险箱不好

magsafe 没有完全粘住并且非常脆弱

Society6 回复2026-08-03

Thank you for sharing your feedback. We're sorry to hear that the MagSafe component was not securely attached and didn't perform as expected. We understand how disappointing that can be. Someone from our Customer Support team will reach out to review your order and help find a resolution. We appreciate you bringing this to our attention. – S6 Team

T
Tonia Sassi · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

质量很差

质量很差。网站上的照片与交付的产品不符。 由于退货政策,我捐赠了该物品。

Society6 回复2026-08-03

Thank you for sharing your feedback. We're very sorry to hear that the product you received did not match the photos on our website and that the quality fell short of your expectations. We understand how disappointing that must have been. We appreciate you taking the time to let us know about your experience. Someone from our Customer Support team will reach out to review your concerns and see how we can help. – S6 Team

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M Frigo · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

有缺陷的情况下更换 - 更换很棒!

更新:Society6 支持人员确实联系了我并帮助解决了问题。订单已重新处理,我收到了非常合适的手机壳。事实证明,缺陷出现在我最初收到的箱子的黑色内衬上。我很感谢我的问题得到解决,但希望如果订单出现问题,他们可以更轻松地联系支持人员。 原始评论:我收到的手机壳不适合我的手机。我知道我订购了正确的箱子,因为里面的黑色衬里合适并且标签正确。但印刷的塑料外部部分不适合。我去发起退货,但被告知我的退货窗口已过期,尽管今天是我收到送货电子邮件后的第 30 天。这是一次非常令人失望的经历。

Society6 回复2026-08-03

Thank you for sharing your experience. We're very sorry to hear that the outer shell of your phone cases did not fit correctly despite ordering the correct model, and we understand how frustrating it must have been to encounter an issue with the return window as well. Someone from our Customer Support team will review your case, including the fitment issue and the return eligibility, and reach out to assist you as soon as possible. We appreciate the opportunity to make this right. – S6 Team

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Amy Gunn · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

质量太可怕了!

质量太糟糕了!!彻底失望了!! 我刚刚结束两个月的假期,我想我的回国期限已经到期了!完全不高兴,我永远不会推荐你的网站!!☹️

Society6 回复2026-07-31

Thank you for sharing your feedback. We're truly sorry to hear that the quality of your order didn't meet your expectations and that your travel affected your ability to return it within the return window. We understand how frustrating and disappointing that must have been. We'd like the opportunity to review your situation and see how we can help. Someone from our Customer Support team will reach out to you to take a closer look at your order and discuss possible next steps. – S6 Team

L
Liam Cox · 写过 1 条评价 · 体验于 2026-07-30 ·

非常快速和简单的电子邮件回复

Society6 回复2026-08-03

Thank you for your kind review! We're so glad to hear you had a great experience with our quick and easy email support. Providing timely and helpful service is important to us, and we truly appreciate your feedback. Thanks for choosing Society6! – S6 Team

J
Jeana Beeland · 写过 3 条评价 · 体验于 2026-07-26 ·

及时回复

及时回复。 快速的服务。 非常有趣的抱枕!!!

Society6 回复2026-07-31

Thank you for the wonderful review! We're delighted to hear you enjoyed our prompt responses, quick service, and, of course, your fun throw pillows! We hope they bring a pop of personality and comfort to your space. Thanks for choosing Society6! – S6 Team

K
Karen · 写过 2 条评价 · 体验于 2026-07-30 ·

客户服务非常…

客户服务非常专业。我对我的问题得到关注感到非常高兴。

Society6 回复2026-07-31

Thank you for your kind words! We're so happy to hear that our Customer Support team provided professional service and gave your issue the attention it deserved. Your feedback means a lot to us, and we're grateful you took the time to share your experience. We appreciate your support and hope to serve you again soon! – S6 Team

v
valerieherbold · 写过 3 条评价 · 体验于 2026-07-29 ·

William Morris 复古黑刺李靛蓝浴帘

嗨...又是我...瓦莱丽·赫伯德。 我通过电子邮件发送要求退回浴帘的标签(订单# S6380418(65.10 美元)- William Morris Vintage Blackthorn Indigo - 6 月 22 日。从未收到您的消息..我决定继续将其寄回给您,2026 年 7 月 17 日星期五花了我 19.45 美元,但我尚未收到退款...

Society6 回复2026-07-30

Hi Valerie! Thank you for reaching out again, Valerie. We're truly sorry for the frustration and delays you've experienced. We apologize that you didn't receive a response to your request for a return label and understand how disappointing it must have been to pay out of pocket to return the shower curtain. We'd like to look into the status of your return and refund for Order S6380418. Someone from our Customer Support team will review your case, confirm receipt of the returned item, and provide an update on your refund as soon as possible. We appreciate your patience and the opportunity to make this right. – S6 Team

K
K.B. · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

我点了一杯咖啡,到货了……

我点了一个咖啡杯,到货时已经坏了。 Society6 联系我并免费更换了它。 感谢您做对了!我对我的购买感到满意。

Society6 回复2026-07-30

Hello! Thanks so much for sharing your experience! We're sorry your coffee mug arrived damaged, but we're glad we could make it right with a replacement. It's wonderful to hear you're happy with your purchase, and we truly appreciate your support. We hope you enjoy your new mug for years to come! – S6 Team

C
Customer · 写过 2 条评价 · 体验于 2026-07-14 ·

1.) 我预计运费是免费的&…

1.) 我原以为运费是免费的,直到下订单后才意识到收费。 2.) 经过思考,不到 24 小时后,我试图通过他们的聊天热线取消订单。 3.) 支持人员通知我,为时已晚,流程已经开始(下订单后不到 24 小时?) 4.) 我接受了。 5.) 然后我的订单在发送到我以前的地址(不同的城市和州)之前被延迟了。 6.) 我多次尝试联系某人并纠正错误。 7.) 帮助链接将我带到了一个已失效的页面。 8.) 他们网站上的电话号码让我看到了一段录音(在工作时间),上面写着没有人接听电话。 9.) 尝试发送电子邮件以了解效果。 10.) 物品最终交付......到我以前的地址。 11.) 不得不打电话给我的信用卡争议部门。 12.) 然后我收到了一封来自支持人员的电子邮件,说他们理解并正在更换床罩,并将其发送到我的正确地址,无需额外费用。 (我仍然不知道他们想对误寄的包裹做什么,该包裹现在在前邻居手中!) 我不能要求更多。事实证明,他们的解决方案是公平且诚实的。他们只获得 3 分的原因是因为很难达到他们的要求。 我建议他们修复网站,以便帮助按钮为客户提供帮助;如果他们有电话,就应该有办法接听电话!

Society6 回复2026-07-29

Hello! Thank you for taking the time to share such detailed feedback. We're sorry to hear about the difficulties you experienced, from the cancellation request and shipping issues to the trouble reaching our support team. We understand how frustrating that must have been. That said, we're glad we were able to provide a replacement and reach a resolution that you felt was fair. Your feedback about improving our website and support accessibility is invaluable, and we'll be sure to share it with the appropriate teams as we continue working to improve the customer experience. — S6 Team

C
Carter H · 写过 3 条评价 · 体验于 2026-07-28 ·

我把送货地址写错了……

我在订单上输入了错误的送货地址,他们很快回复了我的电子邮件并解决了问题!

Society6 回复2026-07-29

Hi Carter! Thank you for your wonderful review! We're so glad we could quickly help update your delivery address and get everything sorted out. We truly appreciate your kind words and are happy we could make the process easy for you! — S6 Team

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Melinda Kane · 写过 1 条评价 · 体验于 2026-07-28 ·

当我…时,客户服务反应非常灵敏。

当我需要订单帮助时,客户服务非常积极响应!

Society6 回复2026-07-29

Hi Melinda! Thank you for your kind review! We're so glad to hear our customer service team was able to assist you quickly when you needed help with your order. We truly appreciate your support and look forward to serving you again! — S6 Team

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Kelsey · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·

手机壳质量已经走下坡路

我以前很喜欢这些手机壳。我订购了一个弹匣安全盒,但到货时已损坏,弹匣安全磁铁全部错位,无法使用。他们确实立即退还了我的订单。我还需要一个箱子,所以我下了一个替换订单。第二个到达时也有同样的缺陷。这款外壳的艺术品部分也存在缺陷。我要求客户服务解决问题,以便我可以获得一个功能案例。他们刚刚又给了我退款。这很好,但我不再信任他们产品的质量。他们似乎并不热衷于解决这个问题。

Society6 回复2026-07-28

Hi Kelsey! Thank you for taking the time to share your experience. We're truly sorry to hear that you received two defective phone cases, especially after giving us another chance. While we're glad we were able to process your refunds promptly, we understand that this didn't resolve the underlying issue or restore your confidence in our products. Your feedback is important to us, and we'll be sharing it with our team as we continue working to improve the quality of our products and overall customer experience. — S6 Team

R
Rena S · 写过 2 条评价 · 体验于 2026-07-28 ·

优秀的客户服务!!!

我为我的 iPhone 25 pro max 手机订购了 iPhone 手机壳。当它到来时,设计与网站上显示的完全不同。我写信给该公司,他们尽了一切可能来纠正它,不幸的是,更换需要很长时间,所以他们退款给了我。没有问题,没有争吵,什么都没有。他们对这个问题表示理解和同情,并竭尽全力让我满意。我将来肯定会从他们那里购买。

Society6 回复2026-07-29

Hi Rena! Thank you for sharing your experience! While we're sorry the phone case you received wasn't as expected, we're glad our team was able to make things right and provide a smooth resolution. Your kind words about our customer service mean so much to us, and we're grateful for your understanding. We truly appreciate your support and look forward to serving you again in the future! — S6 Team

J
Jamie · 写过 2 条评价 · 已认证 · 体验于 2026-06-29 ·

很棒的艺术品和品质!

Society6 回复2026-07-29

Hello Jamie! Thank you for your wonderful review! We're so happy to hear you love the artwork and quality of your purchase. Your support means a lot to us, and we hope you continue to find designs you love at Society6! — S6 Team

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Eunice Tan · 写过 1 条评价 · 体验于 2026-07-27 ·

感谢女士,我获得了一次美妙的经历

感谢女士出色的客户服务,我获得了一次美妙的体验。所有的工作人员都很耐心、专业,并且真诚地关心帮助我。他们的友善和乐于助人确实产生了很大的影响。

Society6 回复2026-07-27

Thank you for your wonderful review! We're delighted to hear that Lady and the rest of our team provided you with such a positive experience. Your kind words about their patience, professionalism, and genuine care mean a great deal to us. We truly appreciate your support and look forward to serving you again! — S6 Team