# Sourgum 评价与评分

> 来源: OK.one — https://ok.one/review/www.sourgum.com

- 域名: www.sourgum.com
- 分类: 公共及地方服务
- 综合评分: 4.4 / 5 (63 条评价)
- 评分分布 5→1 星: 78% / 6% / 3% / 2% / 11%
- 所在地: United States
- 数据更新: 2026-08-10

Sourgum（www.sourgum.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 63 条用户评价，属于公共及地方服务分类，口碑良好。84% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 交货和提货是我要求的日子。
- Sean · 2026-08-04 · 已验证

### ★★★★★ 很棒的服务
- Gorilla Consulting · 2026-07-29

### ★☆☆☆☆ 你们的 21 天租赁条款太荒谬了。
- Theresa · 2026-07-27 · 已验证

> 商家回复 (2026-07-28): Hi Theresa,

We’re sorry our rental terms didn’t meet your expectations. We aim to make the rental period clear before an order is placed, but we understand that different projects require different timelines.

Our team has reached out to help resolve the issue. We’re happy to assist, so please give us a call back or contact us at support@sourgum.com when you have the chance.

We appreciate your feedback and will continue looking for ways to add clarity.

### ★★★★★ 在线体验的价格和简单性
- Mike McPhee · 2026-07-23

整个体验快速而轻松。他们的司机提前打电话给我，让我知道他们要下车或捡垃圾箱。我会再次使用 Sourgum。强烈推荐。

> 商家回复 (2026-07-23): Hi Mike,

Thanks so much for sharing your feedback! We’re delighted to hear that everything went smoothly and look forward to supporting your waste and recycling needs again in the future.

### ★★★★★ 优质的服务和友好的人们
- Joe · 2026-07-22

他们与我们在一个困难的交货区域合作。司机非常关注我们的需求，而且非常友好。我肯定会再次使用这家公司。价格对于我们的需要来说非常合理。

> 商家回复 (2026-07-22): Hi Joe,

Thanks so much for sharing your feedback! We're glad you had a great experience and look forward to supporting your waste and recycling needs in the future.

### ★★★★☆ Sourgum Dumpster 提供优质的服务
- james · 2026-07-22

Sourgum Dumpster 提供了优质的服务，当他们说要送货和取货时他们就到达了，我会再次使用它们

> 商家回复 (2026-07-22): Hi James,

Thank you for your feedback! That kind of reliable service is exactly what we aim for. If there’s anything we could have done to make your experience even better, we’d love to hear from you at support@sourgum.com.

### ★★★★★ 优质的服务
- Hellene Burnett SFMS · 2026-07-20 · 已验证

Sourgum Dumpster 提供了优质的服务，我想强调 Edan 在整个过程中是多么乐于助人且反应敏捷。他沟通清晰，回答了我们所有的问题，并使日程安排和协调变得异常容易。很少有公司和代表能够如此可靠和专业。我们衷心感谢您的支持。

> 商家回复 (2026-07-20): Hi Hellene,

Thank you for sharing your experience! We’re glad Edan made the entire process easy with clear communication and reliable support. We’ll be sure to pass along your kind words, and we look forward to helping with your future waste and recycling needs!

### ★★★★★ 从第一次接触到最终取货
- Trevor Brack · 2026-07-17

从第一次接触到最终接载，Sourgum 都非常出色。起初，我只是四处寻找最优惠的价格。 （现在获取任何东西的报价都是荒谬的。）艾莉森是唯一理解我的时间、需求和时间表的回复。通过电子邮件，她能够在整个过程中为我提供帮助。解释了所有要求（所需空间、高度间隙、违禁物品、重量或电器的潜在额外费用等）。司机很准时，非常善于将大型垃圾箱准确地放置在我想要的地方。 Sourgum 是我发现的唯一一家提供两周租金且无需支付额外费用的企业。临近取件日期时收到提醒电子邮件。司机在第 14 天中午到达，能够把它舀起来，盖上盖子，然后开走，几乎没有任何问题。 
强烈推荐他们！优惠的价格、优质的服务和优秀的人员。再次谢谢你。

> 商家回复 (2026-07-17): Hi Trevor,

Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that Alison made the process easy and that both delivery and pickup went smoothly. We’ll be sure to share your kind words with Alison and the rest of the team. 

We're here for you if you ever need our services in the future.

### ★★★★★ 客户服务非常好
- Trish Schwarz · 2026-07-16

客户服务非常好！从获取报价到安排提货的整个过程都很简单，而且价格非常优惠。肯定会再次与这家公司开展业务

> 商家回复 (2026-07-16): Hi Trish,

Thank you for the kind words! Reliable support at every step is exactly what we aim for, so it means a lot to hear it made a difference. We're glad we could help and here whenever you need us next.

### ★★★★★ 我在网上请求了第二天的垃圾箱......
- Chris Heerdegen · 2026-07-14

我在周一晚上在网上请求了一个第二天的垃圾箱，当时办公室通常关闭。老实说，我并没有真正期望它能够在第二天到达，但我绝对需要在周三之前收到它。他们的代表 Alli P 早上第一件事就是给我发电子邮件，让我知道他们正在研究这个问题。我回了邮件只是要求让我知道它是否无法在周三之前到达。令我惊讶的是，她今天（星期二）能够确认交货。  作为一家公司，这是一个非常令人印象深刻的转变。在沟通方面，大多数地方只会等到确认后才能联系。立即给我发电子邮件告诉我他们正在努力，这一点额外的接触超出了我在大多数企业中看到的范围。干得好，阿里，干得好，苏古​​姆！

> 商家回复 (2026-07-14): Hi Chris,

Thanks so much for your feedback! We’re glad you had a great experience with Alli and look forward to supporting your waste and recycling needs in the future.

### ★★★★★ 轻松订购
- Cj Hudson · 2026-07-13

轻松订购，轻松退货，优惠的价格和友善的员工。我肯定会再次使用 Sourgum。

> 商家回复 (2026-07-13): Hi CJ,

Thanks so much for sharing your feedback! We're glad you had a great experience and look forward to supporting your waste and recycling needs in the future.

### ★★★★★ 专业服务
- Herb Gray · 2026-06-27 · 已验证

> 商家回复 (2026-06-27): Hi Herb,

Thank you for taking the time to leave your feedback! We appreciate your business and we're here whenever you need us in the future.

### ★★★★☆ 友好的客户服务回答了所有…
- alicia · 2026-06-23

友好的客户服务回答了所有问题并且最具成本效益。我订购了第二个！

> 商家回复 (2026-06-24): Hi Alicia,

Thank you so much. Knowing you came back for a second project is the best kind of feedback we can get. We're really glad the team was helpful.

If there's anything about your experience that could have been better, we'd genuinely love to hear it. We're always looking to improve. Feel free to reach out at support@sourgum.com.

### ★★★★★ 非常专业
- Nicole · 2026-06-23

非常专业。随时为您提供帮助

> 商家回复 (2026-06-26): Hi Nicole,

Thank you for taking the time to leave your feedback! We truly appreciate your business and are here whenever you need us.

### ★★★★☆ 其实最初的电话是……
- Mike · 2026-06-16

事实上，最初的电话很愉快并且内容丰富。  与其他电话相比，我知道我会为您提供服务。  整个体验都很好。  唯一的问题是我遇到的问题是垃圾箱在预定的交货日期当天来得太晚了。  否则，效果很好。  我希望我能得到更大的垃圾箱。

### ★★★★★ 非常专业
- Tony · 2026-06-10 · 已验证

凯利太棒了！价格合理！我推荐这家公司

> 商家回复 (2026-06-10): Hi Tony, 

Thank you so much for sharing this positive review and vote of confidence in our service and support. Kelley cares so deeply for her customers, and we're delighted that her dedication came through in your experience.

### ★★★★★ 乔什·埃斯庞扎非常乐于助人……
- Eric · 2026-06-06 · 已验证

乔什·埃斯庞扎 (Josh Esponza) 在整个过程中提供了很大的帮助。他考虑到我们的任何需求，经常检查，并在整个租赁过程中提供了顺利的流程。我肯定会向业内其他人推荐 Sourgum。

> 商家回复 (2026-06-10): Eric,

Thanks so much for sharing your experience! We're thrilled to hear you felt supported every step of the way. Our customers are always in great hands with Josh!

### ★☆☆☆☆ 这些人从一开始就撒谎……
- David W Westerfield · 2026-06-01

这些人从一开始就撒谎。他们给我带来了一个垃圾箱，里面已经有一堆垃圾，然后他们向我收取了额外费用，说当他们来时我超重，一周后他们收到了垃圾箱，除了 350 美元之外，他们还向我收取了 253 美元。这些人就是一个笑话，他们需要被赶出他们的谎言。当他们带来垃圾箱时，我什至拍了里面有所有垃圾的照片。

> 商家回复 (2026-06-01): David,

Thank you for sharing your experience with us. I’m very sorry to hear about the issues you encountered.

Unfortunately, I wasn’t able to locate an order record under your name. When you have a moment, can you please give our office a call so we can review the photos you mentioned and better understand your experience?

We appreciate your candid feedback and look forward to learning more about where we fell short, and how we can improve our communication and overall customer experience.

### ★★★★★ 别再给我发电子邮件让我评论了！
- Tess · 2026-05-30 · 已验证

> 商家回复 (2026-06-10): Tess,

Thank you for sharing your feedback on our email frequency. We truly appreciate your candor, and are always looking for ways to improve the customer experience, including how we communicate digitally.

### ★☆☆☆☆ 不发货！
- Adam L · 2026-05-27

他们重新安排了我的集装箱运输不是一次而是两次。第二次是在分娩前一天下午 4:31 通过短信进行的。如果是在当天早些时候，我会更理解，但到 4:30 时，我已经支付了人工押金来帮助我装货。他们似乎并不关心，并说他们仍在努力满足我的需求，并且“应该”第二天就到了。然后，当我打电话与某人交谈时，它会转到语音信箱，但没有人回电话。他们说他们会立即退款给我，但我仍然没有收到退款或确认电子邮件。现在我已经没了 300 美元的工资，不得不去找另一家公司，一周后我就搬家了。

> 商家回复 (2026-05-29): Hi Adam,

Thank you for taking the time to share your feedback -- we’re truly sorry your experience didn’t meet your expectations. We reached out directly with more context and have already begun applying your input to improve how we communicate delivery timing, especially during busy periods like Memorial Day.

We genuinely appreciate you calling out how we could've better communicated and managed expectations -- your feedback is directly shaping quality standard improvements, including providing clearer, more proactive updates to our customers moving forward. Thank you again for your insights. 

Wishing you all the best with your move.

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