Hello Dan,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the product quality and price.
We also appreciate your recognition of our service!
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
A
Austin Martz · 写过 1 条评价 · 体验于 2026-06-13 ·
★★★★★
零件质量非常好。
质量非常好的零件,易于安装,希望附带说明,也许还有贴纸,但除了那个很棒的产品。
SPELAB 回复2026-07-02
Hello Austin Martz,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the quality of the product.
Regarding the issues you mentioned concerning the instruction manual and stickers, we will pass this feedback on to the relevant department for improvement.
Thank you for your suggestions.
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
K
Katlin · 写过 1 条评价 · 体验于 2026-06-24 ·
★★★★★
快速运输和轻松安装
运输快速且安装方便。对于我和我的兄弟来说非常简单。
SPELAB 回复2026-07-02
Hello Katlin,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the shipping and the easy installation.
Have a good day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
L
L. Darby Bryant · 写过 2 条评价 · 体验于 2026-06-25 ·
★★★★★
我无法通过电话与您取得联系
完美的希望我早点完成
SPELAB 回复2026-07-02
Hello L. Darby Bryant,
Thank you for your feedback!
We have verified that you need to return the item due to an incorrect purchase. A colleague from the relevant department has already sent you the return instructions via email; please check your inbox and reply to that message.
Have a wonderful day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
B
Brad Cole · 写过 1 条评价 · 体验于 2026-06-08 ·
★★★★★
不错的结果
交货很快,产品完美无缺,安装非常简单,价格与质量比业内任何人都好。谢谢。
SPELAB 回复2026-07-02
Hello Brad Cole,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the shipping and the easy installation.
Have a good day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
Dear Customer,
We sincerely regret the issue you encountered and apologize for any inconvenience this has caused.
We are continuing to track your shipment and will relay your feedback to the relevant department to help improve the completeness of our shipping notifications.
Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future.
Best regards,
Scarlett
spelabautoparts Customer Support Team
[email protected]
C
Ciara · 写过 1 条评价 · 体验于 2026-06-27 ·
★★★★★
调谐器取出了我的 PCU 单元……
调谐器取出了我福特车上的 PCU 单元。我不建议使用这家公司!
SPELAB 回复2026-07-02
Dear Customer,
We sincerely regret the issue you have encountered and apologize for any inconvenience this has caused.
We remain committed to resolving this matter for you.
Please provide your order number and email address so that we can promptly address the situation and ensure a smooth, hassle-free resolution.
Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future.
Best regards,
Scarlett
spelabautoparts Customer Support Team
[email protected]
P
Porfirio Rovira · 写过 2 条评价 · 体验于 2026-06-12 ·
★★★★★
SPELAB 优质零件
我很希望知道 SPELAB
早些时候我会省钱
SPELAB 回复2026-07-02
Hello Porfirio Rovira,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the quality of the product.
Have a good day!
Best regards,
spelabautopart Customer Support Team
[email protected]
J
Joshua Meshell · 写过 1 条评价 · 体验于 2026-06-24 ·
★★★★★
一切都在那里,一切都合适……
一切都在那里,一切都很好,并且按其应有的方式工作
SPELAB 回复2026-07-02
Hello Joshua Meshell,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the product.
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
D
David Postell · 写过 2 条评价 · 体验于 2026-06-16 ·
★★★★★
优质零件,价格实惠
优质零件,价格实惠。快速运输,除了联邦快递两次运送到错误的地址之外。街对面的邻居送货了。
SPELAB 回复2026-06-24
Hello David,
Thank you for your feedback!
We're thrilled that you were satisfied with the quality and pricing.
We also appreciate the heads-up about the FedEx delivery errors. While we can't control courier mistakes once they're in transit, we take this seriously and will escalate it to our shipping team.
In the future, if you see any delivery issues, please contact us immediately—we'll personally track your package and do everything we can to resolve it quickly.
Thanks again for your patience and support!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
G
GARRETT OLVERA · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
惊人的
SPELAB 后差速器盖是我的 2014 F150 XLT 的卓越品质升级!
SPELAB 回复2026-06-24
Hello GARRETT,
Thank you so much for the awesome review!
We're thrilled to hear that the SPELAB rear differential cover was an excellent quality upgrade for your car.
It means a lot to us that you chose our product for your truck—enjoy the upgrade and happy driving!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
Dear Customer,
We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you.
No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues.
While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received.
Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution.
Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future.
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
Hello David,
We apologize for the delayed shipping and the poor quality of our installation videos.
We completely agree that they should be easier to follow for non-mechanics, and we're currently updating them to be more detailed and user-friendly.
If you need any installation assistance, please reach out to our support team—we'd be happy to help personally.
Thank you for your feedback—it helps us improve.
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
M
Mike H · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
运送速度很快
运送速度很快
安装很容易,产品质量很好
SPELAB 回复2026-06-24
Hello Mike,
Thank you so much for your kind review!
We're thrilled to hear that you were pleased with the fast shipping, easy installation, and the quality of the product.
Your satisfaction means a lot to us, and we hope to serve you again in the future!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
Hello Tyler,
Thank you for your review!
We're pleased that your exhaust system arrived complete and installed without any issues.
We also want to thank you for your patience with the EGR kit—we're glad we could promptly send the full kit and make it right.
If you ever run into any issues down the road, please know that our support team is just an email away.
We appreciate your business and hope to earn your continued trust!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
Hello William,
Thank you for your detailed and honest review!
We're glad you're happy with the quality of our pipes and our responsive support team.
We appreciate the feedback on installation instructions and the turbo sealing ring—we'll take that into consideration for future improvements.
Sorry for the fitment confusion, but we're glad our team could help with the return.
Thanks for choosing SPELAB!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
Dear Customer,
We are very sorry to hear about this.
Could you please provide your email address or order number here so that we can verify the situation?
We look forward to hearing from you.
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
Dear Customer,
Thanks a ton for sharing your install experience with your 64 Vette!
So happy the package arrived fast undamaged with easy-to-follow instructions.
Tight ground clearance on old-school Corvettes can be tricky, we’re glad you sorted out the outlet extension smoothly.
Love that you’re satisfied with its performance, appearance and exhaust sound!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
E
Erick Rider · 写过 2 条评价 · 体验于 2026-06-01 ·
★★★★★
我个人已经使用过 SPELAB...
我的私人车辆和客户车辆均使用过 SPELAB,从未失望过。简单、快速、质量好、价格实惠。
SPELAB 回复2026-06-18
Dear Customer,
Thanks for this wonderful review!
Glad our products perform perfectly on your personal and customer vehicles.
We’re proud to offer easy, high-quality parts at reasonable prices and appreciate your continuous trust in SPELAB!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
Dear Customer,
Thanks a lot for sharing your great results with our Duramax downpipe!
Seeing a huge EGT drop and way snappier turbo spool is what we aim for every build.
We’re stoked you’re satisfied and happy you’d recommend our SPELAB pipe to other 05 Duramax owners!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]