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SPELAB

102 条评价

4.4102 条评价
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关于 SPELAB

数据更新
网站
www.spelabautoparts.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(10/10 条)
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SPELAB靠谱吗?

SPELAB(www.spelabautoparts.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于车辆与交通分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-12。

用户怎么说

D
Dan · 写过 1 条评价 · 体验于 2026-06-23 ·

全下管后排气套件

我订购了完整的落水管后排气套件,运输速度很快,一切都很顺利。当我提出一些问题时,我很感谢您的快速回复!我肯定会买更多东西!

SPELAB 回复2026-07-02

Hello Dan, Thank you for your feedback! We are delighted to hear that you are satisfied with the product quality and price. We also appreciate your recognition of our service! Have a good day. Best regards, spelabautopart Customer Support Team [email protected]

A
Austin Martz · 写过 1 条评价 · 体验于 2026-06-13 ·

零件质量非常好。

质量非常好的零件,易于安装,希望附带说明,也许还有贴纸,但除了那个很棒的产品。

SPELAB 回复2026-07-02

Hello Austin Martz, Thank you for your feedback! We are delighted to hear that you are satisfied with the quality of the product. Regarding the issues you mentioned concerning the instruction manual and stickers, we will pass this feedback on to the relevant department for improvement. Thank you for your suggestions. Have a good day. Best regards, spelabautopart Customer Support Team [email protected]

K
Katlin · 写过 1 条评价 · 体验于 2026-06-24 ·

快速运输和轻松安装

运输快速且安装方便。对于我和我的兄弟来说非常简单。

SPELAB 回复2026-07-02

Hello Katlin, Thank you for your feedback! We are delighted to hear that you are satisfied with the shipping and the easy installation. Have a good day! Best regards, spelabautoparts Customer Support Team [email protected]

L
L. Darby Bryant · 写过 2 条评价 · 体验于 2026-06-25 ·

我无法通过电话与您取得联系

完美的希望我早点完成

SPELAB 回复2026-07-02

Hello L. Darby Bryant, Thank you for your feedback! We have verified that you need to return the item due to an incorrect purchase. A colleague from the relevant department has already sent you the return instructions via email; please check your inbox and reply to that message. Have a wonderful day! Best regards, spelabautoparts Customer Support Team [email protected]

B
Brad Cole · 写过 1 条评价 · 体验于 2026-06-08 ·

不错的结果

交货很快,产品完美无缺,安装非常简单,价格与质量比业内任何人都好。谢谢。

SPELAB 回复2026-07-02

Hello Brad Cole, Thank you for your feedback! We are delighted to hear that you are satisfied with the shipping and the easy installation. Have a good day! Best regards, spelabautoparts Customer Support Team [email protected]

B
Blake Noack · 写过 1 条评价 · 体验于 2026-06-04 ·

订购了价值超过 4500 美元的零件

订购了价值超过 4500 美元的零件,他们会向您发送跟踪信息,但该信息不是正确的零件。我缺少 6 件商品,当我向他们发送电子邮件时,需要 2-3 天,他们说订单已拆分。没有沟通,当他们说零件已交付时却没有进来。 如果我可以重做这件事,我会从另一家公司支付更多费用,以便及时获得我的所有东西。我等了三个星期才收到一些简单的东西,但由于某种未知的原因从未发货。

SPELAB 回复2026-07-02

Dear Customer, We sincerely regret the issue you encountered and apologize for any inconvenience this has caused. We are continuing to track your shipment and will relay your feedback to the relevant department to help improve the completeness of our shipping notifications. Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future. Best regards, Scarlett spelabautoparts Customer Support Team [email protected]

C
Ciara · 写过 1 条评价 · 体验于 2026-06-27 ·

调谐器取出了我的 PCU 单元……

调谐器取出了我福特车上的 PCU 单元。我不建议使用这家公司!

SPELAB 回复2026-07-02

Dear Customer, We sincerely regret the issue you have encountered and apologize for any inconvenience this has caused. We remain committed to resolving this matter for you. Please provide your order number and email address so that we can promptly address the situation and ensure a smooth, hassle-free resolution. Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future. Best regards, Scarlett spelabautoparts Customer Support Team [email protected]

P
Porfirio Rovira · 写过 2 条评价 · 体验于 2026-06-12 ·

SPELAB 优质零件

我很希望知道 SPELAB 早些时候我会省钱

SPELAB 回复2026-07-02

Hello Porfirio Rovira, Thank you for your feedback! We are delighted to hear that you are satisfied with the quality of the product. Have a good day! Best regards, spelabautopart Customer Support Team [email protected]

J
Joshua Meshell · 写过 1 条评价 · 体验于 2026-06-24 ·

一切都在那里,一切都合适……

一切都在那里,一切都很好,并且按其应有的方式工作

SPELAB 回复2026-07-02

Hello Joshua Meshell, Thank you for your feedback! We are delighted to hear that you are satisfied with the product. Have a good day. Best regards, spelabautopart Customer Support Team [email protected]

D
David Postell · 写过 2 条评价 · 体验于 2026-06-16 ·

优质零件,价格实惠

优质零件,价格实惠。快速运输,除了联邦快递两次运送到错误的地址之外。街对面的邻居送货了。

SPELAB 回复2026-06-24

Hello David, Thank you for your feedback! We're thrilled that you were satisfied with the quality and pricing. We also appreciate the heads-up about the FedEx delivery errors. While we can't control courier mistakes once they're in transit, we take this seriously and will escalate it to our shipping team. In the future, if you see any delivery issues, please contact us immediately—we'll personally track your package and do everything we can to resolve it quickly. Thanks again for your patience and support! Best Regards, Mina spelabautopart Customer Support [email protected]

G
GARRETT OLVERA · 写过 1 条评价 · 体验于 2026-06-16 ·

惊人的

SPELAB 后差速器盖是我的 2014 F150 XLT 的卓越品质升级!

SPELAB 回复2026-06-24

Hello GARRETT, Thank you so much for the awesome review! We're thrilled to hear that the SPELAB rear differential cover was an excellent quality upgrade for your car. It means a lot to us that you chose our product for your truck—enjoy the upgrade and happy driving! Best Regards, Mina spelabautopart Customer Support [email protected]

j
jay · 写过 1 条评价 · 体验于 2026-06-04 ·

订购的客户服务很糟糕……

糟糕的客户服务订购了两个删除套件,两个调谐器都有缺陷,排气管已损坏。除了问题之外,他们什么也不会命令。做好你的功课,去其他地方,但在这里帮你自己一个忙。迷你最大调谐器完全是垃圾。

SPELAB 回复2026-06-23

Dear Customer, We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you. No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues. While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received. Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution. Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future. Best Regards, Scarlett spelabautopart Customer Support [email protected]

D
David Armitage · 写过 1 条评价 · 体验于 2026-06-21 ·

花了一个多星期才拿到所有零件

花了一个多星期的时间才拿到所有零件,还剪了一些关于如何做的视频,糟透了。如果我不是一名机械师,我会很难弄清楚这一切。

SPELAB 回复2026-06-24

Hello David, We apologize for the delayed shipping and the poor quality of our installation videos. We completely agree that they should be easier to follow for non-mechanics, and we're currently updating them to be more detailed and user-friendly. If you need any installation assistance, please reach out to our support team—we'd be happy to help personally. Thank you for your feedback—it helps us improve. Best Regards, Mina spelabautopart Customer Support [email protected]

M
Mike H · 写过 1 条评价 · 体验于 2026-06-16 ·

运送速度很快

运送速度很快 安装很容易,产品质量很好

SPELAB 回复2026-06-24

Hello Mike, Thank you so much for your kind review! We're thrilled to hear that you were pleased with the fast shipping, easy installation, and the quality of the product. Your satisfaction means a lot to us, and we hope to serve you again in the future! Best Regards, Mina spelabautopart Customer Support [email protected]

T
Tyler Roden · 写过 1 条评价 · 体验于 2026-06-13 ·

到目前为止,一切都很好!

我订购的所有东西都配有排气装置,很容易用螺栓固定,到目前为止一切都很好。 最初,EGR 套件仅附带两个隔板。给他们发了一封电子邮件,他们寄出了完整的套件,告诉我不需要将其寄回 截至今天,他们已经赢得了我的生意,但我们将看看一切如何长期保持

SPELAB 回复2026-06-24

Hello Tyler, Thank you for your review! We're pleased that your exhaust system arrived complete and installed without any issues. We also want to thank you for your patience with the EGR kit—we're glad we could promptly send the full kit and make it right. If you ever run into any issues down the road, please know that our support team is just an email away. We appreciate your business and hope to earn your continued trust! Best Regards, Mina spelabautopart Customer Support [email protected]

W
William · 写过 3 条评价 · 体验于 2026-06-04 ·

良好的产品和客户服务;需要说明

我想克服我的 2012 F-350 PowerStroke 上已知的冷侧中冷管弱点,并在 SPELabs 上看到了组合热/冷侧管的绝佳优惠。两面作为一个包裹粘在一起到达,到目前为止一切都很好。 两个盒子都没有包含任何零件故障或安装说明或提示,但这有多难呢?在 YouTube 上咨询常见问题后,我意识到并非所有工厂安装都是相同的。我的 OEM 在弯曲金属管的顶部外弯处没有温度传感器。我的则位于类似塑料管的下部,但为了间隙而偏移了 35 度。经过反复试验,我反转了管道,将温度传感器移至顶部,并将所有部件正确安装在一起。 满意后,我开始更换热侧管道,但发现涡轮侧的金属管对于我的车辆来说太长了。安装到位后,在其与中冷器入口之间就没有间隙可以安装较长的管道。 在发送了几张图片和问题解释后,SPELabs 技术支持要求提供热侧部件的图片,以确保转售时完好无损。由于我只对零件进行干装以确定不兼容性,因此我能够将所有东西擦掉,重新包装在原始包装和盒子中,并向他们发送所有照片。然后他们给了我一个 RM 号码,然后我通过 USPS 将该部件运回。 我唯一需要注意的是,涡轮侧的出口需要其他供应商提供的密封圈,但 SPELabs 组件中未包含该密封圈。他们的网上图片没有显示或提及这部分。在安装过程中,我一定是放错了位置,导致卡车开始显示 P0299 DTC,低涡轮增压。福特经销商的柜台售价为 92 美元,网上售价为 56 美元,但您可以通过其他福特经销商或 eBay 以更低的价格购买。 总体而言,这两个零件组件制造精良,看起来很耐用,无需担心因冷侧管道故障而失去升力和可操作性。我的所有电子邮件均在 24 小时内得到回复,考虑到同一电机/型号年份之间的差异,建议是合理的,我怀疑这是由于供应链问题、年末零件更换时的零件替换造成的。不相信我?查看这款 6.7L 柴油机的 CCV 历史,您就会明白零件改进是一个持续的过程。

SPELAB 回复2026-06-24

Hello William, Thank you for your detailed and honest review! We're glad you're happy with the quality of our pipes and our responsive support team. We appreciate the feedback on installation instructions and the turbo sealing ring—we'll take that into consideration for future improvements. Sorry for the fitment confusion, but we're glad our team could help with the return. Thanks for choosing SPELAB! Best Regards, Mina spelabautopart Customer Support [email protected]

W
WILL · 写过 1 条评价 · 体验于 2026-06-09 ·

远离!

绝对没有任何客户服务。他们不支持退货政策。他们会忽略一封又一封的电子邮件。当您打电话询问开始退货时,他们告诉您他们将让主管给您打电话,但主管从不打电话。我购买了一套完整的动力冲程调整和删除套件。拿到了所有零件,但从未收到曲子。廉价的中国垃圾。

SPELAB 回复2026-06-18

Dear Customer, We are very sorry to hear about this. Could you please provide your email address or order number here so that we can verify the situation? We look forward to hearing from you. Best Regards, Scarlett spelabautopart Customer Support [email protected]

R
Ron Flake · 写过 1 条评价 · 体验于 2026-06-13 ·

很棒的套件

该套件在订单完成后 4 天到达,状态良好,并附有详细说明。安装很简单,只是我的车(64 Vette)下方的间隙很小,我不得不将出口延伸到后轴的前面。它的工作原理正如广告所宣传的那样,看起来和听起来都很棒!

SPELAB 回复2026-06-18

Dear Customer, Thanks a ton for sharing your install experience with your 64 Vette! So happy the package arrived fast undamaged with easy-to-follow instructions. Tight ground clearance on old-school Corvettes can be tricky, we’re glad you sorted out the outlet extension smoothly. Love that you’re satisfied with its performance, appearance and exhaust sound! Best Regards, Scarlett spelabautopart Customer Support [email protected]

E
Erick Rider · 写过 2 条评价 · 体验于 2026-06-01 ·

我个人已经使用过 SPELAB...

我的私人车辆和客户车辆均使用过 SPELAB,从未失望过。简单、快速、质量好、价格实惠。

SPELAB 回复2026-06-18

Dear Customer, Thanks for this wonderful review! Glad our products perform perfectly on your personal and customer vehicles. We’re proud to offer easy, high-quality parts at reasonable prices and appreciate your continuous trust in SPELAB! Best Regards, Scarlett spelabautopart Customer Support [email protected]

g
gearhead gooroo Walter · 写过 1 条评价 · 体验于 2026-06-13 ·

很棒的落水管

我为我的 05 Duramax 购买了 spelab 落水管,哇,它给我带来了多么大的改变。在重负载下,这个落水管使我的 EGT 降低了近 500 度,而且我的涡轮增压器会更快地旋转,几乎可以瞬间提供以前不存在的功率。我完全推荐这款 Duramax 落水管。

SPELAB 回复2026-06-18

Dear Customer, Thanks a lot for sharing your great results with our Duramax downpipe! Seeing a huge EGT drop and way snappier turbo spool is what we aim for every build. We’re stoked you’re satisfied and happy you’d recommend our SPELAB pipe to other 05 Duramax owners! Best Regards, Scarlett spelabautopart Customer Support [email protected]