Swanson Vitamins（www.swansonvitamins.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 206 条用户评价，属于食品、饮料和烟草分类，口碑良好。74% 的评价为 4 星及以上，16% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我于 2026 年 4 月 25 日订购，但仍未收到此订单，我认为以后不会订购。
Hello there, I apologize for the delivery experience with your order! I know it can be frustrating when there are delays. Please reach out to our Customer Care team with any concerns, and we will provide a solution! Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order! Take care! Graham D. Swanson Health Products
Hello there! I apologize for the concern! We can certainly work to update the address if needed after the order is placed. Regretfully, if the order has shipped out, the address cannot be updated. I am glad to see you were assisted by our team and a solution was provided! Take care, Graham D. Swanson Health Products
我的订单总是及时收到，我喜欢他们的产品。 我从来没有遇到过订单问题，所以我从来没有处理过客户服务。
仍然没有收到我的大部分订单，我发了两次电子邮件询问哪里没有回复
Hello there! I sincerely apologize for the concern regarding the delivery of your order! Our team is working to respond as soon as possible, and your feedback has been shared for review. Please watch for a follow-up with more information on your order! Take care, Graham D. Swanson Health Products
交货时间太长了！ 服务很糟糕！
我几周前订购了，但仍然没有收到订单。 我想申请退款，因为我已经购买了最初在其他地方订购的商品。
Hello there, I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution! Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order! Take care! Graham D. Swanson Health Products
事实上，联邦快递在运输方面失败了，斯旺森客户服务部门非常出色地跟进了这一情况，一路让我放心。
对产品本身没有任何投诉；然而，同样的产品来自两个不同的地方！
Hello there, I apologize for the concern! Items may ship separately depending on the items purchased and the destination. Your feedback on the fulfillment has been shared with our team for review. Take care, Graham D. Swanson Health Products
订购方便，价格公道
产品质量高，服务友好且乐于助人，Swanson 竭尽全力确保尽快收到您的订单
4/25 订购。还是没有收到我的订单。我通常订购的商品一半以上都缺货了
Hello there, I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution! Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order! Take care! Graham D. Swanson Health Products
客户服务联系人非常有帮助。
我的订单从未到达。我于 4 月 25 日下了订单。原定于 5 月 2 日发货。我在 5 月 1 日订购的商品用完了，以为我的补充品会在第二天送达，但它从未送达。到 5 月 5 日，我不得不在当地购买更昂贵的替代品。现在是5月11号了，还没发货。 当我打电话投诉时，斯旺森确实给了我全额退款，但在这种情况之后，我不确定我是否会再次从斯旺森订购。
Hello there, I apologize for the delivery experience you had with your order. Rest assured, we are working with our carriers to ensure proper delivery going forward. Your feedback has been shared with our team for review. I am glad you were assisted by our team, and a solution has been provided! Take care, Graham D. Swanson Health Products
2026 年 4 月 24 日仍在 FedEx 上确认并继续新的交货日期，这在二十多年来的客户从未发生过
Hello there, I sincerely apologize for the delivery delay. I know it can be frustrating when your order does not arrive when expected. I am glad you were assisted by our customer care team with a solution! Take care, Graham D. Swanson Health Products
我的订单被运输公司处理不当，显然暂时丢失了。当我开始担心并联系斯旺森时，他们立即安排了免费更换加急运输，并解释说客户始终是他们的首要考虑，与运输公司有关的任何问题都将由斯旺森解决。 我成为 Swanson 的客户已有四十多年了，在极少数情况下出现问题时，他们总是会挺身而出
订购的商品。很快就到了发货人那里。托运人花了 10 天的时间才将热敏物品交付给我。 斯旺森更换了该商品并在 2 天内收到了替换品。 他们纠正了我的托运人造成的问题。
自 4 月 28 日起我仍在等待我的产品。我从来没有在斯旺森等过这么久。我最终从另一个来源购买了产品。非常失望。我的支票已从斯旺森扣除，但仍然没有产品。
Hello there, I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution! Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order! Take care! Graham D. Swanson Health Products
共 206 条符合条件的评价