Thank you for your wonderful review! We're so glad to hear you had a great experience and enjoyed the beautiful home, fantastic location, and seamless booking process. It's also wonderful that communication was easy and that your fur baby could join in on the adventure—traveling is always better with the whole family! We truly appreciate you sharing your experience and look forward to welcoming you back for another memorable stay with ThirdHome.
Thank you for your wonderful review! We're delighted to hear you enjoyed the home's perfect location and charming atmosphere. It's great to know the homeowner's excellent communication and local recommendations helped make your stay even more memorable. With Glacier National Park just a short drive away, it sounds like you were able to enjoy some incredible hiking adventures. We appreciate you sharing your experience and hope to welcome you back for another unforgettable ThirdHome getaway soon!
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David Anderson · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
有史以来最好的主持人!
房东提前和入住期间非常关注所有需求。我对整个住宿感到非常满意,并且还会再来。
ThirdHome 回复2026-07-27
Thank you for your wonderful review! We're delighted to hear that the homeowner was attentive and responsive before and throughout your stay, helping make your experience so enjoyable. It's great to know everything met your expectations, and we're thrilled to hear you'd stay again. We truly appreciate you choosing ThirdHome and look forward to welcoming you back for another exceptional getaway!
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Janeice and Buddy Thomas · 写过 1 条评价 · 已认证 · 体验于 2026-07-05 ·
Thank you for your outstanding review! We're thrilled to hear you had such a wonderful stay and that the property exceeded your expectations from start to finish. It's fantastic to know you enjoyed the on-site restaurant, spa, and exceptional service throughout your visit. We're especially pleased that the homeowner and her team made such a positive impression with their professionalism, responsiveness, and hospitality, and that the transportation service helped make your trip even more seamless. Thank you for sharing your experience—we're delighted your stay was a true five-star experience and look forward to welcoming you back for another unforgettable getaway with ThirdHome!
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Rendi Bell · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
和平与安宁
与里克一起工作非常棒,这个地方非常适合我们的需要。 到海边的定价非常方便。
ThirdHome 回复2026-07-24
Thank you for your kind review! We're so glad to hear Rick was wonderful to work with and that the home was a perfect fit for your needs. It's great to know you also enjoyed the convenient proximity to the ocean, making your stay even more enjoyable. We appreciate you sharing your experience and hope to welcome you back for another memorable ThirdHome getaway soon!
Thank you for sharing such an incredible review! We're thrilled to hear your stay at the Viceroy Los Cabos exceeded expectations, especially in the stunning three-bedroom penthouse. From the breathtaking ocean views and unforgettable sunrises to the exceptional "white glove" service, it sounds like every detail made your experience truly memorable. We're especially glad you enjoyed the resort's outstanding dining and that the meal plan allowed you to fully experience everything it had to offer. Thank you for choosing ThirdHome for your getaway—we're delighted to hear you're already planning a return visit, and we look forward to welcoming you back for another unforgettable stay!
Thank you for your incredible review! We're honored to hear that ThirdHome has transformed the way you travel. It's wonderful to know that the booking process has been seamless, the homes have consistently exceeded your expectations, and that you've been able to enjoy every trip with complete peace of mind. Providing exceptional service and unforgettable luxury travel experiences is exactly what we strive for. Thank you for your recommendation—we truly appreciate your support and can't wait to help you plan your next amazing getaway!
Thank you for your wonderful review! We're delighted to hear you had such a relaxing stay at Viceroy Los Cabos. It's great to know you enjoyed the stunning design, breathtaking views, exceptional service, and outstanding dining throughout the property. We're also glad the concierge's airport transfer service helped make your trip even more seamless. We truly appreciate you sharing your experience and look forward to welcoming you back for another unforgettable getaway with ThirdHome!
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Tom and Leslie Perls · 写过 1 条评价 · 已认证 · 体验于 2026-07-11 ·
Thank you for your wonderful review! We're delighted to hear your family had the perfect stay at Isla Mujeres and that the villa was such a great fit for your group. It sounds like the peaceful location, spacious accommodations, and stunning pool overlooking the water made for an unforgettable getaway. Swimming with whale sharks and visiting Contoy Island are truly incredible experiences, and we're so glad your trip included such memorable adventures. Thank you for sharing your experience—we hope to welcome you back for another exceptional stay with ThirdHome soon!
Thank you for your wonderful review! We're delighted to hear you enjoyed the apartment's beautiful setting, convenient location, and stunning views. It's great to know the easy access to the ski slopes, bike park, grocery store, and parking made your stay even more enjoyable. We appreciate your recommendation and hope to welcome you back for another unforgettable ThirdHome getaway soon!
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francis · 写过 3 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
优质的服务
在原来确认的单位被业主取消后,特意寻找替代住宿。
ThirdHome 回复2026-07-23
Thank you for your kind words! We're so glad our team was able to assist you when your original reservation was unexpectedly canceled. Providing exceptional service and helping our members find great alternative accommodations whenever challenges arise is always our priority. We truly appreciate your feedback and look forward to helping you plan many more memorable stays with ThirdHome!
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David · 写过 7 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
我们的第一次
预订过程非常简单。与业主的沟通非常频繁,满足我们的需要;她从头到尾都很乐于助人。
ThirdHome 回复2026-07-23
Thank you for your kind review! We're so pleased to hear that the booking process was easy and that communication with the homeowner was helpful every step of the way. It's wonderful to know you felt supported from beginning to end. We appreciate you sharing your experience and look forward to welcoming you back for another exceptional stay with ThirdHome!
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Andy and Renee · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·
Thank you for your wonderful review! We're delighted to hear you had such a great experience in Verbier. It's fantastic that the apartment's central location, just steps from the gondolas, made it easy to enjoy everything the destination has to offer. We truly appreciate you sharing your experience and hope to welcome you back for another unforgettable stay with ThirdHome!
Thank you for taking the time to share such thoughtful feedback. We're pleased to hear that you value the sense of trust, security, and unique travel opportunities that ThirdHome provides. We also appreciate you sharing your concerns about exchange fees and Key values.
Our Exchange Fee helps support the services that make the platform possible, including member support, property verification, technology, and the ongoing management of a trusted global exchange network. Additionally, Key values are dynamic and can fluctuate over time based on factors such as seasonality, demand, location, and inventory, helping maintain a balanced and active exchange marketplace.
We understand that changes in Key values can be frustrating, and we appreciate your perspective. Feedback like yours is invaluable as we continue to refine the member experience. If you have questions about your property's current Key valuation or how it was determined, our Member Experience team would be happy to review it with you. Thank you again for being a valued member, and we hope to continue helping you enjoy exceptional travel experiences for years to come.
Thank you for taking the time to share such detailed feedback. We're delighted to hear that you enjoyed the home's cleanliness, comfortable beds, well-appointed kitchen, beautiful views, and relaxing hot tub. However, we're sorry to learn that some of the amenities described in the listing did not meet your expectations. We appreciate you bringing these discrepancies to our attention, as accurate property descriptions are very important to us. Your comments regarding the hiking and biking trails, creek access, game room, and outdoor amenities have been shared with the homeowner and our team for review. Thank you again for your thoughtful feedback—we're glad you still had an enjoyable stay overall and hope to welcome you back for another ThirdHome experience in the future.
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Robert · 写过 6 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
与第三家园一起度过英雄假期
英雄与第三家园一起度假。 再次,在壮观的环境中度假,如果不是第三故乡,我们永远不会体验到
ThirdHome 回复2026-07-21
Thank you for your wonderful review! We're delighted to hear that ThirdHome helped you experience another unforgettable vacation in such a spectacular setting. Knowing we've made it possible for you to discover destinations you may not have otherwise experienced is exactly what we strive for. We truly appreciate your continued support and look forward to helping you create many more incredible travel memories!
We are very sorry to hear that you feel unsupported during what is clearly a difficult personal situation.
ThirdHome takes seriously both the concerns of our hosts and the expectations of our traveling members. When a host requests to cancel confirmed reservations, we have an obligation to consider not only the host's circumstances but also the commitments made to guests who have planned their travel in reliance on those reservations.
In this instance, we requested additional information regarding the nature of the legal dispute so that we could better understand whether it affected the property's availability or the ability to safely host guests. Based on the information available to us, we were not presented with evidence that legally prevented the property from being occupied. Accordingly, our Host Cancellation Policy remained applicable.
It would run counter to club policy for us to pressure a homeowner to act contrary to a legal obligation. Rather, we strive to balance the interests of all members while applying our policies consistently and fairly. Where circumstances genuinely make a property unavailable, we work with hosts to understand the facts and determine the appropriate course of action.
We appreciate your feedback and remain willing to review any additional documentation that may materially affect the property's ability to honor confirmed ThirdHome reservations
Thank you for your kind review! We're so glad you enjoyed the comfortable accommodations and the spectacular views. It's wonderful to hear that the home and its beautiful surroundings made for an enjoyable stay. We appreciate you sharing your experience and hope to welcome you back for another unforgettable getaway with ThirdHome!
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Lani Harr · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
流程简单
过程简单,房子非常适合我们的需求。总体来说很棒的经历。
ThirdHome 回复2026-07-20
Thank you for your kind review! We're so pleased to hear that the process was easy and that the home was a perfect fit for your needs. It's wonderful to know you had a great overall experience. We appreciate you choosing ThirdHome and look forward to welcoming you on another memorable stay in the future!
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Jennifer and William David · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
美丽的地方
美丽的地方,优越的地理位置,如果需要,房子可以自行提供
ThirdHome 回复2026-07-20
Thank you for your kind review! We're so glad you enjoyed the beautiful home and its great location. It's wonderful to hear that the homeowners were responsive and available whenever needed, helping make your stay even more enjoyable. We appreciate you sharing your experience and hope to welcome you back for another memorable getaway with ThirdHome!