# ToyotaPartsDeal.com 评价与评分

> 来源: OK.one — https://ok.one/review/www.toyotapartsdeal.com

- 域名: www.toyotapartsdeal.com
- 分类: 车辆与交通
- 综合评分: 4.2 / 5 (102 条评价)
- 评分分布 5→1 星: 73% / 9% / 3% / 1% / 15%
- 所在地: United States
- 数据更新: 2026-08-10

ToyotaPartsDeal.com（www.toyotapartsdeal.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 102 条用户评价，属于车辆与交通分类，口碑良好。82% 的评价为 4 星及以上，15% 为 1 星；商家回复了 88% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ 误导性产品列表
- Rob Boe · 2026-08-09

产品页面显示了四个丰田绳钩以及安装硬件，但描述和规格并未明确说明仅包含一个钩子或不包含螺栓。我根据商品的展示方式订购了商品，但只收到了一个没有硬件的挂钩。

清单应清楚地说明所含数量以及购买时所附带的具体内容。当前的演示具有误导性，很容易导致其他客户根据产品照片中显示的内容进行订购。

### ★☆☆☆☆ 我有过一次可怕的经历……
- Kenyahta Wellington · 2026-08-07

我在客户服务方面有过糟糕的经历。我联系了支持人员，询问了一个与我的订单完全无关的问题。该代表没有回答我的问题，而是完全误解了我的意思，未经我的许可就取消了我的订单。这是非常不专业和懒惰的支持。我不会再从这里订购。

> 商家回复 (2026-08-07): Hi Kenyahta, 

We sincerely apologize for your experience. After reviewing your case, we confirmed that you were requesting an estimated shipping timeframe and indicated you would cancel the order only if it could not arrive by Monday. Unfortunately, our customer service agent misunderstood your question and cancelled your order prematurely. This is not the level of service we strive to provide.

We take this matter very seriously. Management has reviewed the interaction, and appropriate disciplinary action has been taken regarding the representative involved. We sincerely regret the inconvenience this caused, and appreciate you bringing it to our attention.

### ★☆☆☆☆ 提防！
- Spencer Goss · 2026-08-06

小心，这家公司会骗你的！我付钱后他们提高了价格。我收到一封电子邮件，声称估计的运费不包括运费，而且他们将运费增加了 100% 以上。他们会保留该物品，直到我多付 17 美元为止。这使得该商品的总成本比经销商高出 50%，而我现在本来可以开车去经销商那里提货的。其他公司也有类似的提价。我希望在从这家公司购买之前看到他们的评论。

> 商家回复 (2026-08-07): Hi Spencer, 

We understand your frustration and apologize for the inconvenience.

OEM part pricing and shipping costs are based on manufacturer data, which may occasionally change due to updates in manufacturer pricing, package dimensions, weight, or carrier rates before an order ships. When a discrepancy is identified, customers are notified and may choose to approve the updated total or cancel the order for a full refund.

We regret that we were unable to fulfill your order under the original estimate and appreciate your feedback.

### ★★★★☆ 轻松订购产品。
- Nelson · 2026-08-05 · 已验证

轻松订购产品。
我唯一的抱怨是，我为我的车订购了 2 个后减震器，而且是单独发货的，所以订单上说的时候就到了，另一个大约 3 天后才到。

### ★☆☆☆☆ 我已经付款后提高了价格。
- Kevin Jaquez · 2026-08-04

我从 ToyotaPartsDeal.com 订购了一个零件，但后来收到一封电子邮件，说他们在我提交订单后提高了该商品的价格，并希望我在发货前支付额外费用。那只是糟糕的生意。我支付了你列出的价格。如果成本上升，那么您应该向未来的客户收取费用。不要为了更多的钱而劫持现有产品。

**更新
在他们回复后，我向公司发送了这条消息。

请取消我的订单。
您因 6 美元的差价而失去了一位客户。这不是金额的问题，而是遵守协议的问题。我得到了报价，我下了订单，并支付了该价格。交易完成后，我被告知我需要支付更多费用，因为您的成本发生了变化。
我从来没有遇到过一家公司在接受付款后改变约定的价格。正确的做法是尊重原价。这是一次非常令人失望的客户服务体验，我将与其他人分享我的经验。

> 商家回复 (2026-08-05): Hi Kevin, 

We understand your frustration and apologize for the inconvenience.

OEM part pricing is based on manufacturer data and may occasionally change due to updates in manufacturer pricing, availability, or shipping information after an order is placed. When this occurs before shipment, we notify customers and provide the option to either approve the updated total or cancel the order for a full refund.

We appreciate your feedback and regret that we were unable to fulfill your order at the original quoted price.

### ★☆☆☆☆ 绝对是最差的零件供应商......
- Ric Sut · 2026-08-04

绝对是我经历过的最糟糕的零件供应商和最糟糕的客户服务！准备好进行史诗般的按钮按下和选择，以到达您需要处理订单问题的部门。我在等待 5 到 10 分钟后断开了 3 次。我订购了 2 个零件，但装运箱中只有一个。装箱单上注明它在盒子里。尝试聊天，被 4 个人传递，没有任何回应，直到有人真正回应。但没有帮助。我想要的只是缺失的部分。相反，他们说他们不这样做？他们退还了零件的费用并告诉我重新订购！为什么我要付两次运费？失去了我的生意。

> 商家回复 (2026-08-05): Hi Ric, 

We're sorry to hear about your experience and understand your frustration regarding the missing item.

After investigating the matter, we issued a refund for the missing part. Additionally, as a courtesy, we also provided a partial refund of the shipping cost to help offset the inconvenience.

We regret that this experience did not meet your expectations and appreciate your feedback.

### ★★★★★ 合适的搭配，优惠的价格
- Javier · 2026-08-03 · 已验证

### ★★★★★ 零件正确、准时到达
- Karl · 2026-08-03 · 已验证

### ★★★★★ 我需要的部分价格优惠
- clark · 2026-08-02 · 已验证

我需要的零件价格优惠，直接来自丰田

### ★★★★★ 他们正是我所需要的……
- Pat · 2026-08-02 · 已验证

他们拥有我的丰田凯美瑞所需的一切。当我订购后，我收到了几条短信，让我知道它已发出，然后是哪一天交货。我对与这家公司的交易感到非常满意。

### ★★★★★ Scion 2012，MAF 氧传感器
- Samuel · 2026-08-02 · 已验证

零件可用性和及时发货。

### ★☆☆☆☆ 不要相信Vin
- Stephen · 2026-08-02 · 已验证

我输入了两辆需要应答器钥匙的卡车的车辆识别号，但两者都是错误的。

> 商家回复 (2026-08-04): Hi Stephen, 

Thank you for your feedback. We’ve reviewed your order and confirmed that there are multiple parts with the same name that fit your VIN search result. 

We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment. 

For more information regarding our returns policy, please visit https://www.toyotapartsdeal.com/service/toyota-return_policy.html

### ★★★★★ 正确的零件按时交付。
- Trudy · 2026-08-02 · 已验证

### ★★★★★ 快速交货和产品适合
- Deborah · 2026-08-02 · 已验证

### ★★★★★ 我们需要您的精密零件...
- Alton · 2026-08-01 · 已验证

我们需要您提供的精密零件和正品零件，质量上乘。谢谢。

### ★☆☆☆☆ 请注意细则不退货政策
- Ken Peterson · 2026-08-01

我购买了一个从未安装过的电子部件，但最终我不需要了。当我联系 ToyotaPartsDeal 协调退货和退款时，他们说他们对电子零件有所有销售的最终政策。请注意，当我订购该部件时，这一事实并未突出显示。它被埋在一些精美的印刷品中。因此，购买这件衣服时要非常小心。我花了 200 美元买了一个我从未安装或使用过的完美部件。

> 商家回复 (2026-08-04): Hi Ken, 

Thank you for your feedback. We understand your frustration and would like to clarify that our return policy is readily available throughout your shopping experience. 

For customers who are uncertain about part compatibility before purchasing, we also offer a Parts Question feature through our Customer Assistant chat, where the correct part number could be verified using the vehicle's VIN.

We appreciate your feedback and regret that your experience did not meet your expectations. For more information regarding our returns policy, please visit: https://www.toyotapartsdeal.com/service/toyota-return_policy.html

### ★★★★★ 我收到车头灯的速度比......
- customer · 2026-08-01 · 已验证

我收到车头灯的速度比预期的要快，但运输有点混乱。盒子上有一个很大的切口，并折断了用螺栓固定在车头灯内部的部件。对你们感到高兴，对他们感到非常失望。但很高兴我们必须用大猩猩胶将破碎的碎片粘在一起。

### ★★★★★ 优质的服务和快速的交货。
- Alex · 2026-08-01 · 已验证

交货超级快。优质的服务。

### ★★☆☆☆ 交货时间比报价晚得多...
- Shawn · 2026-08-01 · 已验证

交货时间比购买零件时的报价晚得多。

> 商家回复 (2026-08-04): Hi Shawn, 

Thank you for your feedback. While we understand your frustration, please note that all of our orders have a standard processing time of 1–3 business days before shipping. The order referenced was shipped within 2 business days, unfortunately shipping delays are outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.


We’re always working to improve our service, and your input helps us do just that. Thanks again for your support!

### ★★★☆☆ 运输途中破损
- Amanda · 2026-07-31 · 已验证

到达时零件已损坏。使用环氧树脂作为某种解决方案，但我建议该公司使用更多的保护性包装，以防止塑料部件在运输过程中断裂。

> 商家回复 (2026-08-04): Hi Amanda, 

We are sorry the order’s packaging did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at 1-888-905-9199 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday. 

We apologize for the inconvenience once again, and thank you for your trust in ToyotaPartsDeal.com

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