好的产品，可疑的政策。
我厌倦了公司在销售开箱商品时不热情的态度。我订购的马鞍没有来自制造商的原包装。所以它没有工具、卷尺和安装说明。事实上，除了送货信封之外，没有任何包装。如果我以折扣价购买，这是可以接受的，但支付全价却收到的产品少于新产品，这令人失望。不幸的是，我当地没有铁人三项商店。所以网上购物是的，但我以后不会使用trisports.com。
I was able to review your order and want you to know that we only sell brand new products. The saddle you purchased came directly from the manufacturer and no longer comes with the products you mentioned. They stopped including those products with their saddles some time ago. I apologize for your experience this far and want you to know that should you be unhappy with any product you've purchased from us, you have 90 days to return it for a full refund. Again, the saddle you received is a new product and does not come with the products you were expecting. I will be reaching out to you directly to see how else I can help ease your frustration with our products. Thank you for the feedback, we will be in touch.