# Ultrassist 评价与评分

> 来源: OK.one — https://ok.one/review/www.ultrassist.com

- 域名: www.ultrassist.com
- 分类: 健康与医疗
- 综合评分: 2.5 / 5 (2 条评价)
- 评分分布 5→1 星: 0% / 50% / 0% / 0% / 50%
- 所在地: China · Dongguan
- 数据更新: 2026-10-25

Ultrassist（www.ultrassist.com）在 OK.one 的综合评分为 2.5 分（满分 5 分），基于本站收录的 2 条用户评价，属于健康与医疗分类，口碑较差。评价两极分化：50% 给出 4 星及以上，同时 50% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-10-25。

## 最新评价(第 1/1 页)

### ★☆☆☆☆ Inquired about a return on a product
- Tim Koons-McGee · 2025-04-03

Inquired about a return on a product. Between ordering and it being delivered which was quite lengthy, my podiatrist recommended surgery for my issue so I would no longer be needing the product. Never even opened the package when I received it. I was told I couldn’t return it because it wasn’t a quality issue. Nowhere on their website under Return Policy does it state that. Big scam and ripoff!!

> 商家回复 (2025-04-08): Thank you for your review. We're genuinely sorry to hear about your change in medical circumstances, and we hope your surgery goes smoothly.

While our Return Policy clearly states that returns are only accepted for unopened items with quality issues and that return shipping is the responsibility of the customer, we made an exception in your case and issued a full refund out of goodwill, despite the return not meeting our standard policy.
Refund policy: https://www.ultrassist.com/pages/refund-policy

We did this as a gesture of understanding and compassion, even though the product was not faulty and the return was based solely on a personal change of circumstances.

It’s disappointing to receive a negative review despite our efforts to support you beyond the policy. As a small business, we always strive to be fair, transparent, and empathetic, and we believe we’ve done our best in this situation.

If you have any further concerns, we remain open to communication.

Warm regards,
Ultrassist

### ★★★★☆ To my big suprise my product arrived…
- Consumer · 2024-05-16

To my big suprise my product arrived today! 
I'm so happy!

Quality is good, packaging is discreet, everything went really nice, but I wish that I was more informed after making purchase so I wouldn't be so suspicious and anxious. You have to answer your customers

> 商家回复 (2025-04-08): Thank you so much for your kind feedback—we're glad to hear you're happy with the product and packaging!

We sincerely apologize for the lack of communication after your purchase. Your concerns are completely valid, and we’re actively working to improve our post-purchase updates and response times.

Customer support is a priority for us, and we appreciate your patience and honesty - it helps us grow and serve you better.

Warm regards,
Ultrassist.com

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