Thanks for leaving a review, John! We understand the frustrations with the rising costs of freight. Be assured that we are constantly working with carriers to try to get our shipping rates as cheap as possible. Thanks for being a valued customer, and we hope you have a great week!
As an industry leader for more than 85 years, we truly are sorry to hear about your poor experience with Vander Haag's. While shipping costs can definitely vary based on the size of the part, we do our best to be upfront about that, and even refund our customers if the estimate is too high! We have an experienced team of dedicated customer support professionals who do their best to handle every return fairly. If you have concerns, please reach out to them directly through our website. Thanks, and have a great day!
Thanks for taking the time to leave a review! We're glad to hear that the part is working well, and we can't wait to provide quality parts and exceptional service to you again in the future. Have an amazing day!
Thanks for the review, William! We're so glad to hear that our employees treated you right, and we can't wait to do business with you again in the future. Thanks for being a valued customer, and we hope you have a great week!
Thank you for being a valued customer, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a nice day!
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Nate Cooley · 写过 1 条评价 · 已认证 · 体验于 2025-10-02 ·
★★★★★
案例160B链条滚轮
从 Vanderhaags 订购的流程非常简单,优质零件比购买新零件更实惠
Vander Haag's Inc. 回复2025-10-10
Nate, thanks for the review! We're glad to hear that you had a good experience with Vander Haag's, and we can't wait to provide quality parts and exceptional service to you again in the future. Have a great day!
Cory, we are truly sorry to hear about this. As an industry leader for more than 85 years, we stand behind our products. If you received a damaged item, please contact our store with your order number and proof of damage and our customer service department will work with you to issue you a refund/replacement. Again, we are very sorry for the inconvenience, and we hope you have a great day!
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Jorge Ayala · 写过 1 条评价 · 已认证 · 体验于 2025-08-29 ·
★★★★★
服务很好,送货很快👏
Vander Haag's Inc. 回复2025-09-05
Thanks for the review, we're glad to hear that you had a good experience with Vander Haag's! Thank you for being a valued customer, and we can't wait to do business with you in the future. Have a great weekend!
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Gary Gregory · 写过 1 条评价 · 已认证 · 体验于 2025-08-18 ·
★★★★★
好东西
很棒的零件
Vander Haag's Inc. 回复2025-08-20
Good morning, Gary. Thanks for the 5 Star Review! We appreciate your business, and would love to provide quality parts and exceptional service to you in the future. Have a great day!
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Jerry Arnold · 写过 1 条评价 · 已认证 · 体验于 2025-08-20 ·
★★★★★
产品就像他们说的那样......
产品就像他们说的那样,他们总是提供非常好的公司,你得到你所看到的
Vander Haag's Inc. 回复2025-08-20
As an industry leader for more than 85 years, we value honesty, accuracy, and dependability in everything we do. It's always nice to see when this is noticed by you, our valued customers, so thank you for leaving a review! We appreciate your business, and would love to serve you again in the future. Have a great day!
Thank you for the kind words! We're glad to hear that you have had good experiences with Vander Haag's, and we would love to do business with you again in the future! Thanks for being a valued customer, and we hope you have a great day!
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Ethan Brummel · 写过 1 条评价 · 体验于 2025-02-27 ·
★★★★★
最佳卡车救援网站
迄今为止最好的废旧卡车零件回收网站。查看可在线购买的 100 多个零件!
Vander Haag's Inc. 回复2025-08-20
We're glad to hear that you like our website! We put a lot of time into perfecting it with cool features like the Live Chat, Auto Freight, Fitment Search, and VIN lookup. Thank you for your review and for your business!
We truly are sorry about your situation. For some context, we did let you know ahead of time that the bracket would not be included. You then received exactly what you ordered, and when you wanted to keep one of them and return the other, we offered to refund you. Unfortunately, our policy in a situation like this is that the buyer pays the return shipping, and you were not willing to do that. This was an unfortunate situation, but we would love to make up for it by providing quality parts and exceptional service to you in the future. Thanks for being a valued customer, and we hope you have a great day!
We really appreciate you taking the time to leave this review, and we're glad to hear about your experience with Vander Haag's. As an industry leader for over 85 years, we strive to provide thoroughness, accuracy, dependability and integrity in everything that we do. We appreciate your business and would love to serve you again in the future. Have a great week!