William Morgan · 写过 2 条评价 · 已认证 · 体验于 2024-05-08 ·
★★★★★
从未收到过
Walter Drake 回复2024-05-29
Hello,
We're sorry to hear that you never received your order. We've tracked the order and show that it was marked as returned to sender due to USPS marking the order as No Such Address. Please contact us directly at your earliest convenience so that we can help you take care of this issue. We apologize for the inconvenience that this has caused.
If you have any further questions or concerns, please let us know.
Thank You,
Sarah 11542
Walter Drake Customer Service
email: [email protected]
phone: 800-858-4979
mary ann weems · 写过 9 条评价 · 已认证 · 体验于 2024-05-14 ·
★★★★★
仍然没有收到我的完整订单！我很生气！
仍然没有收到我的完整订单！
Walter Drake 回复2024-05-28
Thank you for your review. We see your order shipped in two shipments. First one was delivered on Wednesday, May 22 at 3:38 P.M. at Front Door and the second one on Monday, May 27 at 2:56 P.M. at IN/AT MAILBOX.
We apologize for this inconvenience. Please contact us if you have any other questions or concerns.
Thanks for your feedback and ordering with us. I'm sorry that not all items were great. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.
Thank you for your review. I see the order was delivered on Friday, May 17 at 11:55 A.M. with UPS. Please contact our customer service if you have not received this.
WILLIAM CUNNINGHAM III · 写过 7 条评价 · 已认证 · 体验于 2024-05-08 ·
★★★★★
发光钟是垃圾
所有订单都按时到达。
这些在黑暗中发光的时钟都是垃圾。
它们不发光。
其他一切都很好。
M
MELVINA TERRY · 写过 1 条评价 · 已认证 · 体验于 2024-05-10 ·
★★★★★
运输速度更快。
Walter Drake 回复2024-05-28
Thank you for your review. Our standard shipping is 6-9 business days for non pers items and 9-11 for pers items. We do have upgraded options for your. Please contact us if you have any other questions or concerns.
Thank you for your review. We apologize for this inconvenience. We will pass along this feedback. For any other questions or concerns in regards to your preferred credit please contact the credit department directly.
