Wine Racks America（www.wineracksamerica.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 64 条用户评价，属于家庭服务分类，口碑良好。76% 的评价为 4 星及以上，11% 为 1 星；商家回复了 25% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-08-10。
我们对成品很满意。就价格而言，组装起来并不容易；这很耗时，而且最后的碎片需要粘合到位。最后一块碎片破裂了。他们确实发送了替换件，但只是在我向他们发送了有缺陷的件的照片之后。客户服务本来可以更友好，如果他们相信我这件作品有缺陷而不是让我证明它，那就太好了。
Thank you for the review and the information regarding our replacement process. We will seek improvements. Cheers!
我们酒室的设计过程相对简单，调整和改变也很容易。
Thank you for the great review!
收到损坏的邮件，联系客户服务并快速发送和接收替换品。
Thank you for the great review!
Thank you for the great review.
服务及时，产品好
Thank you for the great review!
产品本身质量很好，定制表面看起来与描述的完全一样。将它们组合在一起的指示非常糟糕。我们根据网站上的图片进行构建。实际上，我们必须测量并使用电锯来切割碎片。我不记得在订购时读过任何关于必须使用工具和切割细则的内容。如果您没有足够的时间或电动工具来组装，那么该产品不适合您！
Thank you for the review. Yes, you ordered a designer kit. The only thing that has to be cut is the molding. there is not a way that we can cut to fit unless we are on site. Therefore we simply send sticks of molding to add once the kit is put in place. This is standard in all kit racking.
我们收到的新设备无法使用。 第二个也不起作用。客服回复很慢，我们就等了3个月。 非常失望。
We are sorry to hear that you are having troubles with the cooling unit manufacture (WhisperKOOL). These units are serviced through the manufacture. This review is referring to WhisperKOOL.
设计错误，不适合 4 英寸
Not sure what this means. Did WRA complete a designer you? Did the team have the correct dims? Please explain.
很棒的 3D 渲染！ 然后一切都按顺序进行并顺利进行。 架子很漂亮！
Wonderful! We are glad that everything worked out. Send over some photos when you have time. We love to see finished cellars!! Enjoy!!
我们订购的酒架和扩展件看起来棒极了，而且工作完美！客户服务非常有帮助，响应时间也很快！
Thank you so much for this great review. We have so many great customers!! Enjoy!!
Thank you for the great review!
很棒的选择，很棒的产品。易于组装，酒架非常坚固，我们对购买和酒窖的效果非常满意。
We are so glad that you love your new rack. Thank you for the great review!! Cheers
从订购到运输再到接收并帮助安装，一切都完美无缺。
We are glad that everything worked out. Thank you for choosing Wine Racks America. We all hope you enjoy your rack for years to come! Cheers!!
我对延迟发货非常明确。 你们都对用户非常不友好。 当你被告知不要这样做时，你运送了留在我家外面的昂贵的架子。 永远无法得到电话回复。过于依赖电子邮件，这是非常被动的攻击性行为。
Thank you for the review. We apologies for the early shipment. I will personally go back and find out how this happened.
Thank you for the great review. We are glad that you like it!
Jeremy 是一个很好的资源，他与 RW 设计部门协调了我的想法。 一路上我们进行了一些设计更改，杰里米始终保持耐心并乐于助人。 我从来没有感受到任何匆忙或完成订单的压力。 设计工作非常棒，最终产品现已安装完毕，看起来棒极了！ 我绝对会向任何建造酒窖的人推荐酒架。
Thank you so much for the kid review. Jeremy. as been with WRA for many years and is a clear expert. He has been with this company since the early years. He asked me to ask you, if you could send him some photos of the finished cellar! Cheers!!
We love Rose Too!!! Thank you for the great review!
Thank you for the great review. Enjoy!
漂亮的机架，制作精良，准时交付，以及出色的设计建议，包括冷却建议。
Thank you so much for the kind review. We are so happy to have such great customers! Cheers!!
从设计到订购再到客户跟进，体验非常棒！ 大项目必须是正确的，而且确实如此！ 我喜欢这样一个事实：我接到电话确认高度，以及发货时我的空闲时间。 正如您从照片中看到的，我的 1000 瓶酒窖非常完美，我很欣赏贵公司所做的一切。 干杯!
Thank you so much for the great review. Unfortunately the photos did not come through! We would love to see them! Cheers
共 64 条符合条件的评价