Cant even register the app does not send a code. Im finding customer service extremely slow so far. Not being able to tegister your product is ridiculous
The tool i bought is quite clever and good
Some issues with some bits but hopefully that gets sorted
I purchased this via ebay and they are all the same sellers so irrelevent where it was purchased . The app is a bit messy could do with making it neater and more user friendly although not too bad.
Get a proper team to be there for the users and fix any issues alot quicker as if something goes down you need a quick reponse with these type of products
Update
Im now in i had to get a code manually sent to me but was stressfull untill then due to circumstances
XhorseVVDI 回复2021-12-31
1.You did not purchase any products from our website. We did not find any purchase record from your name and email address.
2. For the security code, it needs to send us the photo after you click "send code" with phone number, we do not receive.
3. We have time difference, we are not online 24 hours. You sent us the message Dec 30, 2021, 11:37 PM. We are online from 9:00AM-17:30.
I contacted them this morning for key database change,they react very fast and solved the problem IAM very happy with the customer service good job keep up the good work.
GREAT CUSTOMER SERVICE !! THEY RESPONDED PROMPTLY. AND WERE ABLE TO RESOLVE MY ISSUES WITH OUT ANY HASSLE . ALSO VERY KNOWLEDGEABLE ABOUT ALL FUNCTIONS OF XHORSE PRODUCTS DEVICES . I WILL BE PURCHASING FROM THEM IN THE FUTURE . THANK YOU SUSIE. GREAT JOB !
I hove xhorse products. They are very reliable and they have great customer service. I use xhorse products for my business and I have not had any problems. I love the VVDI key tool, their super universal transponders, their universal remotes, smart universal remotes. Thanks so much to the xhorse team for such a great product and service.
Company number one in the world! Tools at a very high level! A qualified support team! Excellent prices! Highly recommend to any locksmith who wants to specialize. Special thanks to Susie, I appreciate this efficient and quick help!
Xhorse
VVDIshop.com
xhorseshop.eu