ZeroBounce

Thank you for your feedback, Mr. Gonzalez - we appreciate it!

We appreciate the feedback and are happy to have you! Our support team is here for you 24/7.

Great to hear that, Brian. Thank you so much for the feedback!

Thank you for the feedback, we appreciate it!

Wow, what a fantastic review! We're so delighted to hear this. It's wonderful and an honor to be a part of your success. Thank you, Mr. Carley. We look forward to continuing to serve you.

Hi Jeremiah, Thank you for your honest feedback. We really appreciate you taking the time to share it. We understand it can be frustrating to see a pricing change, especially when you were used to selecting tools separately. Our goal with ZeroBounce ONE was actually to simplify things and bring everything under one plan. It looks like there may have been some confusion around how the new pricing applies to your usage. Our team has reached out directly with a breakdown of your previous plan and how ZeroBounce ONE can help you save. When you have a moment, please check your email. We’d appreciate the chance to clarify everything and make sure you’re on the most cost-effective option for your needs. If anything still doesn’t feel right, we’re absolutely here to find the best solution. We value your business and hope we can turn this around for you. Thank you.

Thank you for the kind review, we appreciate it!

Thank you for the kind review, Mike! You made our day. Really appreciate your loyalty and feedback.

We very much appreciate your kind words, Mr. Mercer Sr. Thank you!

Hello, Mr. Watterson, Thank you for sharing your feedback. We're sorry the process felt confusing and frustrating. You’re absolutely right that a more consistent experience matters, and we fell short here. We also understand how receiving replies from multiple team members could make things feel even more disconnected. We appreciate you giving us a try, and your comments are helpful as we work to improve both our support flow and the clarity around pricing and credits usage. If you’re open to it, we’d still be happy to help simplify things and point you to the best option for your needs without any pressure. Thank you again for the honest feedback.

Hi, Chris We understand how frustrating payment delays can be and want to clarify the situation. ZeroBounce is a well-established company with dedicated support, sales, and engineering teams. We work with standard payment processors and clear policies to ensure fairness and security for all customers. In your case, the initial delay was caused by a declined card and payment processing issues. At no point did our company accept payment without offering you access to the service. Once your payment was successfully completed, credits were added and the service became available. We always encourage customers to contact us directly so we can resolve issues promptly and transparently. Our team remains available at [email protected] should there be any outstanding questions. Thank you, Team ZeroBounce

Hi, CC We understand how frustrating payment issues can be, and we want to clarify the facts for you and for anyone reading. ZeroBounce does not take payments without delivering service. In this case, there were initial payment processing issues, but once payment was successfully completed, credits were added and the service was available and used. We are an established company with dedicated support, sales, and engineering teams, and we do not engage in the practices described above. Our goal is always to resolve issues transparently and as quickly as possible. If you have any remaining questions about your account, we encourage you to contact us directly at [email protected] so we can assist.