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YAYUKATA

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关于 YAYUKATA

数据更新
网站
yayukata.com
分类
购物与时尚
所在地
中国
状态
待认证
差评回复率
59%(17/29 条)
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商家自述

Here at YAYUKATA you'll find a great variety of our best Japanese street fashion. Treat yourself with a new outfit. At YAYUKATA every order ships for free.

YAYUKATA靠谱吗?

YAYUKATA(yayukata.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 84 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:57% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 59% 的差评。数据最后更新于 2026-10-24。

用户怎么说

I order some items and the payment…

I order some items and the payment taken and I didn’t receive it till date

YAYUKATA 回复2019-11-04

Hey Hissa, thanks for reaching out. I checked this for you and your order is available for collection at your local post office. Please follow the instructions we've sent to your email address in order to receive your package. If you need any further assistance, please let us know by messaging us at [email protected], and we will get back to you as quickly as possible. Sincerely, Linda YAYUKATA

good site and great quality just long…

good site and great quality just long shipping to brazil but the shipping is free so it‘s okay

YAYUKATA 回复2019-10-18

Hey Juan, thanks for your awesome review! Best regards, Marie YAYUKATA

Good product | but are from china

Good product, shipping a little bit slow but for free shipping is okay. I had problems with an order and the assistance helped me really fast. I council to buy from this shop. A thinks that I don't like is that is wrote "japanase clothers shop" but all the t-shirt I bought were from China... why? Anyway, the products are good and worth the price...but I expected a really Japanese made clothes.

The clothes wasn’t the sizes they…

The clothes wasn’t the sizes they promised

YAYUKATA 回复2019-10-04

Hey Keanu, if you're unsure about your size, please contact us or add your measurements to your order notes, right on your cart page. That way we will send out your order in the sizes we suggest for you. If you have any questions, please feel free to contact us ([email protected]) Sincerely, Marie YAYUKATA

Do not waste your money or your time!!

Do not waste your money or your time!!! I am not writing this out of spite. I’m trying to help prevent others having to go through what I experienced. To start with, you will be waiting at least 3 plus weeks for all of your goods to arrive. I live in the U.K. and chose the standard international shipping option. I STILL HAVEN’T recieved all of the items I paid for. Secondly, when viewing the catalogue on the website I noticed that nearly all of the items were in Asian sizes. I did my research and it basically states that if you want them you fit you have to order 1-2 sizes above your usual size, as they’re a lot smaller. I also gave them my size description, weight, height, body type etc, as on the website it says, if you’re not sure we will find the best sizes for you. The goods that have arrived from my order all varied in size! The first pair of tracksuit bottoms wasn’t too bad of a fit, the first jacket was ridiculously small and the second jacket had a broken side-zip, was large at the top and extremely tight around the base where the elastic rim sits. They arrive with a funny smell too, as if they’ve been sat around chemicals or something else? It’s not nice at all! The only thing that fits were the free socks I got with the order, I’m still waiting on my second pair of tracksuit bottoms! It’s been weeks now! Lastly, the customer advisor team seem very unconcerned and unwilling to help you. I dealt with two women called Marie and Linda who pretty much ignore you half the time and don’t give you the help you require. My last email to them was one basically stating that I wanted a full refund as nothing fits, because of its poor quality including a broken zip and because of my missing item! I have been completely ignored as if they don’t really care anymore. I spent near enough £200 on those clothes thinking I could shop away from the regular retailers. This is the last time I will ever shop with them and I’m advising you not to even bother. You will only be left feeling disappointed, angry, robbed and unimportant. My advice is to stick with the retailers that guarantee a full refund and are willing to help you at their cost because of their errors or lack of effort. This is by far the WORST RETAILER I’ve ever shopped with in my life.

YAYUKATA 回复2019-10-04

Hey Kieron, thanks for your review. As we have explained, you have received the clothes in the sizes you've ordered them in, and not in the sizes we would have suggested, because you forgot to add your measurements to your order notes. You may return your order for a free exchange or a refund. A brief guide on Asian size and how to convert to EU/US size, as well as our official shipping times can be found on our FAQ page https://yayukata.com/pages/faq Sincerely, Marie YAYUKATA

Nice material

I am very happy with the clothes I bought. But waited 3 weeks for it to arrive.

YAYUKATA 回复2019-09-24

Hey there, thank you so much for your review. Besides our standard shipping method we also offer express shipping which will arrive a lot faster to most countries. If you're interested in using express shipping at the best possible rate, please contact us prior to placing your order with a screenshot of your cart and your shipping address and we will get back to you as quickly as possible. Sincerely, Linda YAYUKATA

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