# YFN Jewelry 评价与评分 > 来源: OK.one — https://ok.one/review/yfn.com - 域名: yfn.com - 分类: 购物与时尚 - 综合评分: 3.3 / 5 (164 条评价) - 评分分布 5→1 星: 46% / 9% / 6% / 3% / 36% - 所在地: China · HK - 数据更新: 2026-10-25 YFN Jewelry（yfn.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 164 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 86% 的差评；近 12 个月新增 23 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/9 页) ### ★★★★★ I wanted a full refund and they made… - Adrian Sanchez Trejo · 2026-10-20 I wanted a full refund and they made the process very easy for me. I want to thank them for that and for understanding. ### ★★★★★ Amazing work and Customer service - Nat · 2026-10-16 This is a legit jewelry spot I first got a necklace for my partner because his father passed away and I wanted him to have a necklace that will carry his ashes to keep him close. After my cat also passed away and I was so devastated I loved the jewelry they had but I was able to customized one to resemble me and my cat and the customer service was amazing, especially in a hard time of grief they made sure everything was exactly how I want it. Being able to see the image we created and look at the necklace in person it is truly amazing work. Thank you so much ! You guys did amazing! ### ★★★★★ Outstanding Service - Mr Conor Dymond · 2026-09-30 Great customer service and very understanding and accommodating for our needs. We had a small issue with a piece of jewellery and straight away we were offered a new piece to be made and sent out. Highly recommended yfn for good quality jewellery and outstanding customer service and overall standard. Will definitely shop here again. > 商家回复 (2026-10-06): Thank you so much, Conor, for your wonderful review! We’re delighted to hear that our team was able to resolve the issue quickly and provide a solution that met your expectations. Your kind words about our jewelry quality and customer service truly mean a lot to us. We really appreciate your recommendation and look forward to welcoming you back to YFN Jewelry again! ### ★★★★★ Got exactly what I ordered and came at… - Corinne Tudge · 2026-09-21 Got exactly what I ordered and came at one of the days at the start of of when it said it would be delivered. And then when I ask for suggestions to keep the jewelery nice they gave me tones which where are very helpful and involve not spending anymore on cleaning solutions. > 商家回复 (2026-10-06): Thank you so much, Corinne! We’re really happy to hear that your order arrived right on time and was exactly what you expected. We’re also glad the jewelry care tips were useful — especially that you can keep your piece looking its best without needing to buy any extra cleaning products. Thank you again for choosing YFN Jewelry, and we hope you enjoy wearing your jewelry for a long time to come! ### ★★★★★ I have just ordered a piece of… - John Rennie · 2026-08-26 I have just ordered a piece of jewellery for our 15th wedding anniversary. I saw an AI generated ad and after placing I had doubts, I even came on here, to read mixed reviews. I never got a confirmation notice straight away and thought what have I done ..I HAD NO NEED TO WORRY 1st they contacted me almost straight away to put the confirmation in place, once I gave order No (allow a day for their working times are different) They stayed in contact throughout and when it arrived fairly quickly it was everything I hoped it would be. And a lovely "thank you" pop up card to boot. I am more than happy to use them again and by writing this I am confirming to others dont worry like I did. > 商家回复 (2026-10-06): Thank you so much, John, for taking the time to share such a detailed review — and happy 15th wedding anniversary! We completely understand how worrying it can feel when you place an order and don’t receive confirmation straight away, so we’re especially glad our team was able to reassure you quickly and keep you updated throughout the process. It means a lot to hear that the jewelry was everything you hoped for, and we’re so pleased you enjoyed the little thank-you card too. Thank you as well for sharing your experience to help reassure other customers. We truly appreciate your trust and would be very happy to welcome you back to YFN Jewelry again. ### ★★★★★ QUALITY - Sarika Simmons · 2026-08-24 My mother passed away and her wishes were to be cremated. I knew I want a necklace to put her ashes. I Google searched and searched and found my perfect cross from YFN. Their communication was impeccable always replied back in a timely manner and a "we are out of office" if you emailed when they weren't in. I love love love my cremation jewelry. > 商家回复 (2026-10-06): Thank you so much, Sarika, for sharing something so personal with us. We’re deeply sorry for the loss of your mother, and we’re truly honored that you chose YFN Jewelry to create a piece that holds such special meaning. It means so much to hear that you found the perfect cross and that our team’s communication made the experience a little easier for you. We hope your necklace brings you comfort and keeps your mother’s memory close to your heart for many years to come. ### ★★★★★ Amazing company and service - Tayla Grimsey-Dance · 2026-08-11 Amazing company and service, highly recommended > 商家回复 (2026-08-12): Thank you so much, Tayla, for your wonderful feedback! 💙 We’re delighted to hear that you had a great experience with YFN. Your recommendation means a lot to our team, and we truly appreciate your support. We look forward to serving you again! ### ★★★★★ Men's ring - Silver plated with white gold and a small blue sapphire. - Cristian Butnariu · 2026-08-08 I received what I ordered. Delivery time was about 2 weeks. The communication with the seller was easy and useful. A bit disappointing is the fact that the blue stone is very small, and the weight of the ring was not mentioned on the website. However, I just purchased a second men's ring (silver plated with white gold and a white stone), and I hope that I will receive it within two weeks, and it will be as described on the website. > 商家回复 (2026-08-12): Thank you very much, Cristian, for your detailed feedback and for choosing YFN again! We’re glad to hear that your first ring arrived as ordered and that you had a positive experience communicating with our team. We also truly appreciate your comments regarding the size of the blue stone and the missing ring weight information on our website. Feedback like this helps us improve our product descriptions and provide clearer information for future customers. We’re especially grateful that you’ve placed a second order with us, and we hope your new ring arrives smoothly and meets your expectations. Thank you again for your trust and support! ### ★★★★★ Experience was great - Timothy · 2026-07-25 Experience was great, items were creative. They kept me informed every step of the process. The delivery went very smoothly and was also communicated very well. The jewelry looks amazing and I feel very good value for the product I bought. I would definitely recommend YFN to anyone looking for where beauty meets value. > 商家回复 (2026-08-12): Thank you so much, Timothy, for your wonderful review! We’re delighted to hear that you enjoyed the creative designs, smooth delivery, and communication throughout the entire process. It means a lot to us that you love your jewelry and feel it offers great value. Your recommendation truly means a lot to the YFN team. Thank you for choosing us, and we look forward to creating more beautiful pieces for you in the future! ### ★★★★☆ Bought a 14k chain and pendant for my… - Brandon McCalla · 2026-07-12 Bought a 14k chain and pendant for my wife. Took two weeks to arrive. Couldn’t track package for the first week I waited on order. The jewellery was very good quality! Made my Wifes other rose gold jewelry look like bronze next to it. Very nice work. > 商家回复 (2026-08-12): Thank you, Brandon, for sharing your experience! We’re so glad to hear that you were happy with the quality and craftsmanship of the 14K chain and pendant, and we especially love hearing how beautifully the rose gold stands out. We also appreciate your feedback about the tracking information not being available during the first week. We understand how important it is to know where your order is, and we’ll continue working to make the shipping and tracking experience clearer and smoother. Thank you for choosing YFN, and we hope your wife enjoys her new jewelry for many years to come! ### ★★★★★ Brilliant customer service and… - Emma Cockayne · 2026-07-09 Brilliant customer service and jewellery of high quality at reasonable prices. Wish I had more money to buy all the pieces I have my eye on ;) > 商家回复 (2026-08-12): Thank you so much, Emma! We’re delighted to hear that you’re happy with both our customer service and the quality of your jewelry. And we completely understand having a few more pieces on the wish list! 😉 We hope you’ll find the perfect excuse to treat yourself again soon. Thank you for choosing YFN and for your lovely support! ### ★★★★★ Amazing customer service - Matt · 2026-06-29 Amazing customer service. Ring sizing was spot on. Exceptional delivery timing. Highly rated. > 商家回复 (2026-08-12): Thank you so much, Matt, for your fantastic review! We’re delighted to hear that the ring sizing was just right and that you were happy with both our customer service and delivery speed. Your recommendation means a lot to the YFN team. Thank you for choosing YFN, and we hope to serve you again soon! ### ★★★★★ I needed an overdue graduation ring as… - Becky · 2026-06-27 100% satisfied I needed an overdue graduation ring as my university’s company couldn’t deliver. Product exceeded my expectations. Shoutout to the awesome customer service! > 商家回复 (2026-08-12): Thank you so much, Becky, for your wonderful review! We’re especially happy that we could help with such a meaningful purchase. Knowing that your graduation ring exceeded your expectations means a lot to us, and we’re thrilled our customer service team could make the experience even better. Congratulations on your graduation, and thank you for trusting YFN to be part of this special milestone! ### ★★★★★ Very attentive and polite - THOMAS LEE · 2026-06-23 Very attentive and polite > 商家回复 (2026-08-12): Thank you so much, Thomas! We’re delighted to hear that you found our service attentive and polite. Your kind words mean a lot to the YFN team. Thank you for choosing YFN, and we hope to serve you again in the future! ### ★★★★★ I bought a locket from YNF and it came… - Eric Fenner · 2026-04-25 I bought a locket from YNF and it came later than I thought and was watching the shipping daily but happy to find out it had been delivered. Even days after her birthday I had her open her gift. I was so happy it was here that I just had her open the whole thing herself without wrapping. She opened the locket and I got happy tears. Thank you very much for that experience that I was hoping it would have. We just received it today and I paid to get it earlier. With this result I'd pay that express shipping price again just to see that reaction. > 商家回复 (2026-08-12): Thank you so much, Eric, for sharing such a heartfelt experience with us. We’re sorry the locket arrived later than expected, especially for such an important occasion. At the same time, we’re truly touched to hear that it brought such a meaningful and emotional reaction when she opened it. Knowing that the gift created that special moment makes us incredibly happy. Thank you for trusting YFN with something so personal, and we truly appreciate your kind words and support. ### ★★★★★ Excellent communication - Andrew Shuttler · 2026-03-02 Excellent communication, very fast delivery, outstanding product > 商家回复 (2026-08-12): Thank you so much, Andrew! We’re delighted to hear that you were happy with our communication, fast delivery, and the quality of your purchase. We truly appreciate your support and look forward to serving you again in the future! ### ★☆☆☆☆ Trying to return an item - Kevin Turner · 2026-02-09 Trying to return an item, the Facebook "business"chat doesn't work (it's just a bit with only a few prompts that run you in a circle. nobody has responded to my emails on how to return it. The chat on the website is the same way. Uploaded a picture and a video and still no response. The item is new, unworn not even tried in. I just want to return it. > 商家回复 (2026-03-19): Dear Kevin, we sincerely apologize for any inconvenience and trouble you may have encountered during the return process. We are deeply sorry for the issues we had with your Facebook chat, website chat, and email replies – this is far from the quality service we strive to provide. We are fully certain that your item is brand new, unworn, and untested, fully meeting the return and refund requirements. Rest assured, we will do our best to provide you with a smooth and full refund. To resolve this issue as quickly as possible, we have contacted you and provided you with the nearest return address. Simply return the package to the address above. We value your experience as a customer and will do our utmost to resolve this issue for you. Thank you for your patience and understanding. Sincerely, Linda ### ★☆☆☆☆ Way since beyond this date Sept 1st… - John N Robertson II · 2025-12-02 Way since beyond this date Sept 1st 2025, I simply ordered an opal Pendant &,14 KY gold necklace for our anniversary & my wife's birthday ..YFN lost this Pendant & necklace to Amazon Atlanta & .. despite my requests to recover a debit card charge of $ 317.12, I've been denied & assured a re-shipment of the item has occured. It's now 12/1/25 & they're just as lost as their lies & bad business practices - NO NECKLACE .. NO REFUND !!!! I'll keep trying but YFN Jewelry of China SUCKS !! NEVER, other anything from this fraudulent company ... > 商家回复 (2025-12-22): Dear John,​ Greetings!​ First of all, we would like to express our sincere apologies for the loss of the 14K gold necklace you previously ordered, as well as the delay in resolving the refund and re-delivery issues. We deeply regret that this has caused you a very poor shopping experience.​ After verification, the items you ordered after early September 2025 were lost due to an unexpected incident in the logistics process. The re-delivery we promised earlier has been implemented, and the new package was sent out at the designated time. According to the current system records, the package has been successfully delivered on the 13th. Please kindly check and receive it.​ If you have not received the package or have any questions about the products, please feel free to contact our dedicated customer service (Contact Information:service@yfn.com) at any time. We will verify and handle the matter for you as soon as possible.​ Once again, we apologize for the inconvenience caused by this incident. Thank you for your understanding and support. We will continue to optimize our services to prevent similar issues from happening again.​ Best regard Zoey ### ★☆☆☆☆ After 2 weeks no package - Demona · 2025-11-29 2 weeks ago I ordered a necklace. De delicate supposed to be 4 days. Om nov 21 we were over 6 days. Now we are over 14 days. I still don’t have my package. ### ★☆☆☆☆ I ordered a necklace with a girl and… - Bridget Stephen · 2025-11-26 I ordered a necklace with a girl and dog charm arrived so late I did not like the quality of the item it felt so cheap my contacted to ask about how to return I was just messed about for two days that kept saying that they can't find my account or that I need to talk to custom services which I was already talking to any way they've told me now that they unable to refund me my money . Only if I was in China because that's the only place they do refunds not to the UK would not order from this company ever again I wish I didn't also found the exact same necklace on Amazon for less than half the price of what I paid... customer service is really non-existent it's like just talking to a robot or computer it just repeats itself constantly so don't really get anywhere with waste of time and money > 商家回复 (2025-12-01): Hi Bridget, We are very sorry that our product did not meet your expectations and that the return process was inconvenient. Could you please provide a picture of the product you received? We can then check if there is anything you are dissatisfied with. We have already emailed you to see if any compensation is available. If you would like to return the product, we will do our best to arrange this for you. One of our colleagues has already emailed you; please check your emails regularly. We wish you all the best and will continue to improve our service. Best regards, Zoey --- - 全部评价与筛选: https://ok.one/review/yfn.com - JSON 接口: https://ok.one/api/companies/yfn.com - 评分口径与数据来源: https://ok.one/methodology/