Thank you for sharing your experience, Barbara! We're thrilled to hear that Sophia provided excellent service and helped you join your friends on the trip. We look forward to your comments after your adventure. Enjoy every moment!
Thank you for your fantastic feedback, DHEEMATTI! We're thrilled to hear that our team provided you with great service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.
Thank you for your wonderful feedback, Janet! We're thrilled to hear that Bea provided exceptional service and took great care of your trip needs. Your satisfaction is our top priority, and we appreciate you sharing your experience!
Thank you for your positive feedback, Betsy! We're thrilled to hear that you found our booking process quick and effective. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
M
MARGARET ANN BANIA · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
Thank you for your review, Margaret Ann! We’re thrilled to hear that our team made your reservation process smooth and efficient. Your excitement for the Historic Route 66 trip is contagious, and we appreciate you choosing us for your travel plans!
Thank you for your fantastic feedback, Rita! We're thrilled to hear that you enjoyed our customer service. Our team is dedicated to providing the best experience possible, and your kind words mean a lot to us.
Thank you, Geo Dee! We're thrilled to hear that you had such a smooth booking experience with Bea. Our team strives to provide quick and helpful service, and it's great to know we met your expectations. We appreciate your positive feedback!
Thank you for your wonderful review, J R Pugh! We're thrilled that Bea could assist you with the cancellation notification, allowing you to secure your trip. We hope you have an amazing experience in September!
Thank you for your fantastic feedback, Barbara! We're thrilled to hear that Bea provided such helpful and knowledgeable service. Smooth experiences are what we strive for, and it's great to know we hit the mark for you!
E
ELIZABETH KAY PFLUM · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
所有问题都可以快速轻松地得到解答。
YMT Vacations 回复2026-06-29
Thank you, Elizabeth! We're thrilled to hear that you found our responses quick and easy. Providing excellent service is our priority, and your feedback is greatly appreciated!
Thank you for sharing your feedback, Marcia. We understand your disappointment and appreciate the opportunity to further review your concerns. We conducted a comprehensive review of your file, including the tour itinerary, booking materials, website descriptions, internal tour reports, and feedback from your Tour Director and fellow guests.
Based on this review, we confirmed that the tour services provided were consistent with the information presented at the time of booking. The Seattle portion of the itinerary included a guided city tour by motorcoach following free time at Pike Place Market, led by your Tour Director. A step-on or walking guide was not included or represented in the tour materials. Our Tour Directors are experienced professionals, and their role is standard for this itinerary.
We also confirmed that the hotels provided were the properties listed in the program or comparable accommodations, consistent with the booking details. Our records do not show that concerns regarding the hotels were reported to hotel staff or the Tour Director during the tour, which would have allowed the opportunity to address them at the time.
While we regret that your experience did not meet your personal expectations, our review found no misrepresentation or failure to provide the services purchased. As a gesture of goodwill and customer care, a $150 refund was previously issued.
We appreciate your feedback and value your comments as we continue to improve the guest experience.
Thank you, Dolores! We're thrilled to hear that your trip planning went smoothly. Our team works hard to ensure a seamless experience, and we appreciate your feedback. Enjoy your upcoming adventure in Ireland!
Hello RANDY, Thank you for taking the time to review YMT Vacations. We take pride in serving our travelers and appreciate the positive feedback about your experience with Bea!
Thank you for your amazing review, Denise! We're thrilled to hear that Bea exceeded your expectations and that you continue to enjoy your experiences with us. It’s wonderful to know you feel well taken care of on your travels.
Dear Kathy, Thank you for your thoughtful feedback. We’re delighted to hear that your family had such a memorable experience and that Pita took exceptional care of everyone throughout the trip.
It’s wonderful to know his knowledge, kindness, and attention to detail made such a positive impact, especially in supporting your parents and creating special moments for your family.
We truly appreciate you taking the time to share your experience.
Thank you, Larry! We're thrilled to hear that Pita made your tour unforgettable and that everything went smoothly. Your satisfaction means a lot to us!
R
RAYMOND ALBERT LUNDBERG · 写过 1 条评价 · 已认证 · 体验于 2026-06-16 ·
★★★★★
再次与索菲亚合作真是太好了……
索菲亚很高兴再次与她一起计划另一次美妙的旅行!
YMT Vacations 回复2026-06-22
We're thrilled to hear you had another fantastic experience planning your trip with Sophia! Your continued trust means the world to us!
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MARY J LANG · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
塔米知道她的事情
YMT Vacations 回复2026-06-22
Thanks for the fantastic feedback, Mary! We're thrilled to hear you had a great experience with Tammy. Her expertise makes all the difference! We appreciate your support.
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P M OConnor · 写过 2 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
优秀的客户服务。
YMT Vacations 回复2026-06-22
Thank you for your kind words, P! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority.
We're thrilled to hear that you had an amazing trip to Hawaii, Jessica! It's great to know that Pita provided excellent support and made your vacation unforgettable. Thank you for sharing your experience!