Hi Chloe, Thank you for sharing this perspective. We understand how repeated countdown timers—especially when they reset—can feel frustrating or overly aggressive, and we’re sorry this experience landed that way for you.
Our goal with email communications is to highlight limited-time opportunities or enrollment windows, not to create pressure or discomfort. That said, perception matters, and feedback like yours helps us better evaluate how our messaging is received and where it may miss the mark.
If you decide to explore our offerings again, we hope you’ll find content that feels relevant, supportive, and empowering—on your terms.
Sincerely,
The Yoga International Team
Great feedback Annemarie--we will be adding more yin classes to the regular schedule!
A
Adrian · 写过 26 条评价 · 体验于 2025-11-10 ·
★★★★★
糟糕的客户支持业务
Yoga International 回复2026-01-07
Hi Adrian, Thank you for taking the time to share this feedback. We’re sorry to hear that your experience with our support team felt disappointing.
We’re a small, dedicated team, and providing thoughtful, respectful support is something we care deeply about. Our team is available Monday through Friday, and when an issue needs additional attention, we do escalate it internally to make sure it’s looked at carefully.
While we can’t discuss individual account details in a public forum, we truly want our members to feel supported. If anything still feels unresolved, we encourage you to reach out through the Help button in your account so we can take another look and do our best to make it right.
Thanks,
The Yoga International Team
