Dear Rachel
I am sorry for the inconvenience caused, and sorry for the later reply, as for your both orders 1024319 & 1023466 were shipped out to you with two different shipment, as for the shipping fee you paid were spent on each parcel.
Usually if we will combine both order together if there are have remain shipping fee we will contact you and refund the remain fee, please do not worry about that, as we also sent email to you, would you mind checking the more details in your email box?
Kind regards
8seasons team
我已经购买了8季很多年了。客户服务很好,如果物品丢失或丢失,他们总是重新发送,所以没有问题。我的主要问题是他们的收费(来自英国仓库的当地廉价邮资)我实际上不相信他们在英国库存任何东西,而且当地邮资是您通常为通过 Yodel 或 Royal Mail 发送的重量支付的两倍或三倍。他们还对所谓的廉价本地邮资(Yodel 和 Royal Mail)收取比中国邮政更高的费用,所以我认为这可能是由于增值税而造成的骗局?没有把握。 无论您购买本地还是中国邮政,实际上花费的时间都是相同的。产品的价格比以前贵得多,当它们打折时,您会注意到邮费价格上涨,可能是为了抵消产品折扣的成本。现在买小包装还好,但我不再买散装了,因为价格涨得太高了。某些产品的散装包装数量增加了一倍。
我不认为他们是像某些人所说的诈骗公司。它们是正品,但现在收费有点高,当然,除非您只想要小包装。
8Seasons 回复2022-04-19
Hello Janine
Thank you for your feedback, and I am sorry to hear that you thought our shipping fee is high.
When we manage the warehouse in UK also need extra fee, such as the rent, ship the items to UK warehouse.
As all the items list on our site the item's price is seem no mater ship out from China or UK, the difference is for shipping fee.
If you choose the shipping method ship out from UK warehouse the fee you can't compare with the shipping charge in your local place, we need shipping fee ship the items from Chins to UK.
Due to COVID-19,fewer flights mean the shipping fee will raised, not only to UK, all the shipping method to abroad were raised, the price we got from our logistics carrier also changed. Hope you can kindly understanding on this.
If you have any other thought, please feel free contact us with our customer service email: [email protected]
Best regards
8seasons Team