如果可以的话我会给零星!我从沃尔玛订购了一件由 A-Premium 销售的商品,据说是从佐治亚州运到休斯顿,我的商品应该在 6 天后到达,追踪订单显示“延迟”沃尔玛,否则我无法得到该公司的回复。七月的休斯顿很热,有孩子们,我的物品是我的车的空调,我已经花钱请人帮我安装了,他们就是这样对待买家的。我怀疑它来自中国,这就是为什么船运说“延迟”是书中最古老的欺骗手段。
A-Premium 回复2026-07-21We sincerely apologize for the delay and for the difficulty you experienced getting a clear update on your order.
We understand how serious this situation is, especially during the summer heat in Houston when you need the A/C part for your vehicle and have children depending on reliable transportation. You should not have been left waiting without a clear response or practical solution.
We would also like to clarify that A-Premium orders are fulfilled from warehouses in North America. A carrier delay does not mean that the item is being shipped from China, although we understand why the lack of tracking updates caused you to question the shipment.
As this purchase was placed through Walmart rather than A-Premium.com, the customer service team responding here does not have direct access to Walmart’s order management system or complete order records. However, we do not want to leave you without assistance. If you are willing to provide further information through Trustpilot, we will try our best to coordinate with it, investigate the shipment, and help identify the next available solution.
We are truly sorry for the frustration and inconvenience this experience has caused.