AdsPower Browser

Hi there, We sincerely apologize for the experience you had with our support team. It is disheartening to hear about your dissatisfaction, particularly regarding the interaction with our agent. We understand how crucial clear and timely communication is, especially concerning questions about pricing. Please be assured that this is not the standard of service we aim to provide. We have already taken immediate steps to address this issue to ensure it does not happen again. We have also reviewed our training procedures to enhance our team’s response times and knowledge base. We value both our new and long-standing clients deeply and are committed to providing the quality support that you expect and deserve. If you want to know about our pricing, please check this link https://www.adspower.com/pricing. What’s more, you can also contact our online support. We are here to assist you and hope to resolve this to your satisfaction. Thank you for bringing this to our attention, and we hope to restore your faith in our services. Warm regards, The AdsPower Team

Hi there, Thank you for bringing this issue to our attention. We sincerely apologize for the experience you had with our support team. It is crucial for us that all our customers receive helpful and courteous assistance, and we regret that this was not your experience. AdsPower, as a professional anti-detect browser, does not restrict the use of any proxies, so you can check the status or quality of the proxies, or the local network, and we'll be happy to help him troubleshoot. We also have regularly tested of proxy-related issues, but for the time being, we have not encountered the problems you mentioned at this time. We took your feedback seriously and has already investigated the issue with the proxy service not functioning as expected on AdsPower. Additionally, we have already addressed the conduct of our support agent to ensure that all interactions are professional and constructive. If you need help in the future, please feel free to contact our online support. Thank you for your patience and understanding as we work to resolve this matter. We value your business and are dedicated to ensuring your satisfaction. Warm regards, The AdsPower Team

Hi there, We sincerely apologize for the experience you had with our support team. It is disheartening to hear about your dissatisfaction, particularly regarding the interaction with our agent. We understand how crucial clear and timely communication is. Please be assured that this is not the standard of service we aim to provide. We have already taken immediate steps to address this issue to ensure it does not happen again. We have also reviewed our training procedures to enhance our team’s response times and knowledge base. We value both our new and long-standing clients deeply and are committed to providing the quality support that you expect and deserve. If you need help in the future, please feel free to contact our online support. Thank you for bringing this to our attention, and we hope to restore your faith in our services. Warm regards, The AdsPower Team

Hi, We are sorry to hear that. Please kindly reply to our request and indication more information about your case, so that we can help you solve the problem. Best regards. The AdsPower Team

Hello, We held the promotion of collecting reviews on Trustpilot, which ended on August 31. We offered rewards as we wanted to thank those who use our product and spreaded words about it. We are sorry if you missed the promotion or faced some problems on participation. We just sent you a request on this platform. Please kindly indicate what happened in your case and we would be glad to help you. Best wishes, The AdsPower Team

Hi there, We are glad that you noticed our promotion of collecting reviews on Trustpilot, which ended on August 31. We offered rewards because we deeply appreciate those who use our product and take their time to recommend it to many others on this platform. Actaully all kinds of reviews are welcome, be it positive or critic — both good for us to know how to improve ourselves. So we didn't and will never wipe any words on here. If you have any questions about the promotion, please feel free to write to [email protected]. It would be amazing to help you out. Kind regards, The AdsPower Team

Hi there, we are sorry that you had to face the difficulty. Our support is always responsive and dedicated to helping customers solve their problems. It would great if you could respond to our request on Trustpilot and let us know the exact paying issue you experienced, so that we can find the cause and fix it.