Hello,
We are very sorry about this! It looks like your package is lost in transit. We want to make this right, and our customer service manager will reach out.
Thank you,
Afloral
P
PNW shopper · 写过 1 条评价 · 已认证 · 体验于 2022-10-19 ·
★★★★★
我对你们的退货政策不满意
我对你们的退货政策不满意。 我将不再从你们公司购买
Afloral 回复2022-12-15
Hello,
We are sorry to hear this! We offer free returns and always want to make sure our customers are happy with their experience with us. We want to make this right, and our customer service manager will reach out.
Thank you,
Afloral
Hello,
We are truly sorry about this! We have spoken to our warehouse team about this and will ensure this doesn't happen again. Our customer service manager has reached out to make this right.
Thank you,
Afloral
Hello,
Thank you for the feedback! It's always appreciated. We have sold out of that item, but our inventory team will reach out to our vendor. We want to make this right, and our customer service manager will contact you.
Thank you,
Afloral
Hello,
We are sorry about this and appreciate the feedback. We have some new packing materials, hopefully, this protects the more fragile dried items better. We want to make this right, and our customer service manager will reach out.
Thank you,
Afloral
Hello,
We are very sorry about this and only want our customers to receive high-quality items. We want to make this right, and our inventory team will take a closer look, and our customer service manager will reach out.
Thank you,
Afloral
R
Ronni Savio · 写过 2 条评价 · 已认证 · 体验于 2022-11-01 ·
★★★★★
退款已部分发放
退款已部分发放。只好要求退还剩下的钱。
产品有毒。不知道在美国出售如此有效的东西是如何合法的。
Afloral 回复2022-11-28
Hello,
We are very sorry about this! Our inventory team has investigated this and removed that batch from our warehouse, and reached out to our vendor to ensure this doesn't happen again.
Thank you,
Afloral