Hi Daniel!
We are so glad to hear that you've had such consistently positive experiences with our treatments and customer service. Your kind words truly mean a lot to us, and we appreciate you taking the time to share your feedback. We are committed to maintaining this high standard.
We look forward to supporting you on your longevity journey!
Warmly,
Cheyenne
Hi there,
We are truly sorry to hear about the lack of response regarding your vial and the need to dispute the charge. That's not the experience we want for any of our patients. We'll be reviewing the situation fully, including your account and prior communications, and someone from our team will be reaching out directly to better understand what happened and resolve this however we can.
We appreciate you bringing this to our attention, and we look forward to connecting.
Warmly,
Cheyenne
Hi there,
Thank you so much for taking the time to share this feedback. We're sorry to hear your experience didn't meet the standard we aim for, and we'd like to look into it.
We understand cost is an important factor, and we're always working to make sure our pricing reflects the quality and care behind what we offer. While we do offer some products as a one-time purchase, many are subscription based & patients can pause or cancel any subscription at any time within their patient portal before their next scheduled refill date. We also want to reassure you that all medications are dispensed through our US-based 503A compounding pharmacy partners, which undergo regular FDA inspections and rigorous quality testing, source from FDA-approved distributors, and hold certifications like LegitScript and NABP.
We'd love to connect directly to make sure your concerns are addressed and this gets resolved, we've requested more information from you through Trustpilot. You're also welcome to reach us anytime through your patient portal or [email protected]. We look forward to hearing from you and seeing what we can do to support!
Warmly,
Your AgelessRx Team
Hi there Christy!
We're so happy to hear you're sleeping better and waking up refreshed! It's wonderful to know our prescription is helping you start your day feeling well rested. Thank you for sharing your positive experience with us.
Please let us know if there is anything we can do to help in the future. We look forward to supporting you on your longevity journey!
Warmly,
Cheyenne
M
Michael · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·
★★★★★
得到了我的要求,但答复是......
得到了我的要求,但回复要么是人工智能,要么是复制粘贴
AgelessRx 回复2026-08-04
Hi Michael,
Thank you for sharing your feedback, and we’re glad we were able to get you what you needed!
We want to reassure you that every patient message, email, and phone call is personally reviewed and responded to by our support team.
That said, we're always looking for ways to improve, so we'll be reviewing our past communications to see where we can do better.
Thank you for sharing and we look forward to supporting you on your longevity journey!
Warmly,
Cheyenne
J
Juan Millan · 写过 3 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
良好的沟通交付
良好的沟通和复合解决方案的交付总是准备充分且准时。
AgelessRx 回复2026-08-04
Hi Juan!
Thank you so much for the kind words! We're glad our communication and the timely, well-prepared delivery has met your expectations.
Please let us know if there is ever anything we can do to support you.
Warmly,
Cheyenne
V
Veda · 写过 8 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
LDN 对我来说是一个很棒的产品,所以……
到目前为止,LDN 对我来说是一个很棒的产品。公司反应迅速。
AgelessRx 回复2026-08-04
Hi there,
Thank you so much for taking to time to leave us a review.
We strive to provide the best quality products and service possible and we are so happy to hear that we've done just that!
Please don't hesitate to reach out if there's anything we can help with in the future. We are excited to support you on your longevity journey!
Warmly,
Cheyenne
Hi Christina!
Thank you for taking the time to leave us a review. We certainly strive to provide the best quality service possible and are so happy to see that you've had a great experience with our Medical Team.
Please let us know if there is anything we can do to assist you in the future. We are excited to support you on your longevity journey!
Warmly,
Cheyenne
R
Rich · 写过 7 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
轻松获取信息并...
轻松获取信息和药物。电话咨询方便。
AgelessRx 回复2026-07-30
Wonderful to hear your experience with our providers was positive. We strive for excellence for our patients and our products and we are thankful for patients like you. Please let us know if we can be of further assistance as we are always here to help.
Kindly,
Your AgelessRx Team
Thanks so much for sharing! There is nothing more exciting than hearing our patients find our products truly improved their overall health and wellness. We are so happy to hear you are seeing improvements and can not wait to continue to support you along your Longevity Journey!
Kindly,
Your AgelessRx Team
L
Linda Bowles · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
喜欢产品
AgelessRx 回复2026-07-30
Thanks so much! We are excited to hear you love our products as much as we do! We are always working to build our portfolio to ensure our patients can find what they are looking for and build their own health journey with us. We can not wait to continue to be part of your longevity journey with you!
Kindly,
Your AgelessRx Team
B
BZ · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
这是一个合法的医疗网站
AgelessRx 回复2026-07-30
Well, thank you so much! We are so glad to hear you like our site and our products! This is amazing to hear. We are always here to help if you have any questions for our care team. Please do not hesitate to reach out!
Kindly,
Your AgelessRx Team
S
Sulianna Nelson · 写过 1 条评价 · 体验于 2026-07-28 ·
★★★★★
非凡的体验。
AgelessRx 回复2026-07-30
Thank you so much for your kind words. We always work to strive for excellent service and we are so glad to hear you felt this with your own experience. We look forward to continuing to support your Longevity Journey!
Kindly,
Your AgelessRx Team
Hi there! Thank you for taking the time to share your positive experience with us. We are so happy to have your feedback. Of course, if you need anything, we are always here to help!
Kindly,
Your AgelessRx Team
K
Kath · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
及时回复
我的问题得到了及时答复,并且感觉信息是准确的。
AgelessRx 回复2026-07-30
Hi there, thank you so much for sharing your experience. Our Customer Experience teams just loves being able to support our patients and we are so happy to hear you find our promptness helpful.
We look forward to supporting you Longevity Journey!
Kindly,
Your AgelessRx Team
C
CARL BOSWORTH · 写过 2 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
我打电话询问问题,但没有人...
我打电话询问问题,但没有人给我回电话。
AgelessRx 回复2026-07-29
Hi Carl,
Thank you for sharing your experience.
We work hard daily to train and educate our team to provide the highest quality of service and expect just that from everyone here at AgelessRx. We will work quickly to remedy your experience and determine ways to educate our team to ensure all patients are assisted promptly and given the precise insight necessary to help ensure they have a great experience.
We look forward to connecting and continuing to support you on your longevity journey.
Warmly,
Cheyenne
K
Kayla · 写过 2 条评价 · 已认证 · 体验于 2025-08-31 ·
★★★★★
他们改变了我的生活!
AgelessRx 回复2026-07-26
Hi Kayla,
We're so glad to hear we've made such a positive impact on your life! Thank you for sharing this amazing review.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
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Steve Luke · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
容易对付
很容易处理,后续也很好。
AgelessRx 回复2026-07-26
Hi Steve,
We're happy to hear we made things easy for you and followed up well. Thank you for your feedback!
We look forward to supporting you on your longevity journey! Please let us know if you need any assistance in the future!
Warmly,
Chloe
AgelessRx
S
Stephanie Cook · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
我觉得他们可以更多地参与社区论坛、zoom 等
我觉得他们可以更多地参与支持社区,并拥有更多最新的研究出版物作为他们某些产品的证据。话虽如此,我认为 Sermorelin 对我的睡眠有显着帮助,我的 Apple Watch 就是证明。
AgelessRx 回复2026-07-26
Hi Stephanie,
We appreciate your valuable feedback and are glad to hear Sermorelin has significantly improved your sleep. We are actively exploring your suggestion and updating our research publications for new and existing products. Your insights are truly helpful as we strive to enhance our offerings.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
K
Kelli · 写过 4 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
通过 AgelessRX 获取我的 LDN 是……
通过 AgelessRX 获取我的 LDN 是一个非常简单彻底的过程! 我会把它们推荐给任何人。
AgelessRx 回复2026-07-26
Hi Kelli,
Thank you for sharing your positive experience! We are so glad to hear that getting your prescription through us was an easy and thorough process. We truly appreciate your recommendation!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx