AgelessRx

Hi there, Thank you for sharing your experience and bringing this to our attention. This isn't the experience we want any patient to have, especially when it comes to something as important as product temperature and safety during shipping. We're glad to hear our partner worked to promptly send a next-day replacement, and we appreciate you sharing that update. We want to review the situation and look into the shipping timeline on our end– if there was a delay in transit or the shipment wasn't scheduled with the correct timeline for a temperature-sensitive product, we are always happy to make it right. We've requested more details through Trustpilot so we can connect directly. Please also feel free to reach out anytime through your customer portal or at [email protected]. We want to ensure the situation is reviewed and your concerns are addressed promptly. Thank you for your patience, we look forward to resolving the situation. Kindly,
 Cheyenne

Hi JD, We're so happy to hear we've been prompt and addressed your concerns effectively. Thank you for your kind words! We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Drucilla, We're so glad to hear you found our product easy to use and effective. We appreciate your positive feedback! We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Tracey, We're happy to hear that our customer service and reliable, refrigerated delivery met your expectations. We understand your concern regarding pricing and appreciate you sharing your experience with us. Your feedback helps us to continually improve our services. We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi there, We appreciate your feedback and understand not all products are as effective for everyone. We have a research department dedicated to reviewing feedback, collecting data and prioritizing research studies to ensure we are always offering the most effective product for our patients. We also work with high quality pharmacy partners to ensure the product is of highest potency and efficacy to support the patient experience. We appreciate your positive feedback for our medical team and hope you will consider another product for your Longevity Journey in the future. Kindly, Your AgelessRx Team

Hi Robert, We're happy to hear that our customer service met your expectations. We appreciate your kind words. We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Matthew, We're so glad to hear you found our transaction process easy and appreciated the thorough review by our professionals. It's wonderful that the products arrived promptly and are effectively meeting your needs for sermorelin and glutathione peptides. We designed our packages to include everything necessary, and we're delighted this convenience enhanced your experience. Thank you for sharing your positive feedback! We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Brett, Thank you for sharing your positive experience with us! We're so pleased to hear that our process for obtaining LDN was simple and straightforward, and that it has already made a positive impact on your sleep and overall quality of life. We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Monica, We're so glad to hear that your experience with us was easy and that you found it simple to repurchase your items. We truly appreciate your kind words! We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Thank you for your review as your feedback is very important to us. We ensure all responses occur during normal business hours through your AgelessRx portal. While we understand your frustration, we hope you will share this insight with our team internally so we can effectively and accurately support your concern. We appreciate your patience and look forward to supporting your Longevity Journey! Kindly, Your AgelessRx Team

Hi Christina, Thank you so much for your wonderful feedback! We are so pleased to hear that you appreciate our dedication to detail and our responsiveness. We always aim to provide excellent support. We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Angel, Thank you for your wonderful review! We are so pleased to hear that you're enjoying our customer platform, the variety of products, and the excellent service from our team. We appreciate your recommendation! We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi Mike, Thank you for taking the time to leave us a review. We are so sorry to learn that you have not started experiencing the benefits of Sermorelin yet. We have messaged you directly on your customer portal to gain more insight. Hope to hear from you soon! Kindly, The AgelessRx Team

Hi Rene, Thank you for sharing your experience with us! We understand that waiting to see results can feel like the hardest part, especially early on in treatment. Everyone responds a little differently, and it's not unusual for it to take a bit more time before noticeable changes occur. We've sent you a message in your patient portal to check in and make sure everything is on track for you. Please don't hesitate to reach out to our team with any questions in the meantime, we're here to support you on your longevity journey! Kindly, The AgelessRx Team

Hi Shawn, Thank you so much for the kind words! We're so glad to hear our customer service team has taken great care of you, and that you've found the doctor review process to be quick and thorough. Our providers really do prioritize giving each patient the attention they deserve, so it's great to know that came through in your experience. Please don't hesitate to reach out if there's ever anything we can do for you. We're excited to continue supporting you on your longevity journey! Kindly, The AgelessRx Team

Hi, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that Tirzepatide has been life-changing for you and that the entire process, from ordering to shipment, has been smooth and reliable. Providing excellent customer service and convenience is exactly what we strive for, so it means a lot to know we're hitting the mark for you. Please don't hesitate to reach out if there's ever anything we can do to assist you. We're excited to continue supporting you on your longevity journey! Kindly, The AgelessRx Team

Hi Shannon, Thank you for taking the time to leave us a review. We apologize for any delay you experienced waiting for our team to follow-up with your message. I do see that one of our Customer Experience Team Members were able to assist you in your portal. Please let us know if we can help in any way. We are excited to support you on your longevity journey! Kindly, The AgelessRx Team

Hi Corbin, Thank you so much for your wonderful review! We are thrilled to hear that our team has been able to help you achieve your goals and that you've had such a positive experience with our service and quick shipments. We truly appreciate your kind words. We look forward to further supporting you on your longevity journey! Warmly, Chloe AgelessRx

Hi, thank you for taking time to leave us a review! We have submitted a request for more details to help us connect directly and to better understand your experience. We look forward to hearing from you!

Hi Sheila, We're so glad you are enjoying your LDN. Your positive feedback truly means a lot to us. We look forward to supporting you on your longevity journey! Warmly, Chloe AgelessRx