Thank you for the great review Alana! We’re glad Aggregate Markets made ordering and delivering decorative landscaping rock simple and stress-free. It’s great to hear the consistent color and clean material helped your front yard landscaping stand out. We truly appreciate your business!
Thanks so much, Vassili! Glad we could make things easy and get your delivery handled on time. We really appreciate your business and hope to help you again soon.
Thank you so much, Tracy! We’re very happy to hear that you had a great experience from start to finish and that the topsoil and mulch were exactly what you needed for your landscaping project.
We truly appreciate your kind words about our team, service, and delivery. It means a lot to us, and we look forward to helping you again with your future projects!
Missy, thank you for the great review! We’re glad the landscaping rock gave your outdoor space the fresh, upgraded look you were hoping for.
It’s also great to hear that the delivery and communication went smoothly. We appreciate you choosing Aggregate Markets and hope you enjoy the finished space!
Thank you so much, Kevan! We’re very happy to hear that your experience exceeded expectations and that our team was able to provide responsive service, quality work, and a smooth process from start to finish.
We truly appreciate your kind words and recommendation. We’ll also be sure to pass your feedback along to Chris!
Robyn, we’re so glad you found us! Thank you for sharing such a thoughtful review. It’s great to hear that the service was fast, professional, and that the quality met your expectations.
We really appreciate your support and would be happy to help again anytime you need us!
Hi Bradley,
Thank you for your feedback. We reviewed the order and understand the frustration around the delivery not being completed as expected.
The material ordered was limestone. In that part of South Carolina, the supplier that previously carried the limestone option discontinued it, and the locally available replacement material is now predominantly granite. Once this became clear, our team worked to find an alternative solution and continued trying to secure delivery rather than simply canceling the order.
The available replacement material came with a different cost, which was communicated before proceeding. Since the updated price was not accepted, we were not able to complete the delivery under the original material and pricing conditions.
We regret that this affected your project schedule. At the same time, we want to clarify for future customers that this was a supplier availability and material substitution issue in the local market, not a case of our team ignoring the order or failing to take action.
We are also improving our internal systems so that when local supplier availability changes, customers can be updated even earlier and with clearer options before delivery.
Best regards,
Aggregate Markets
Thank you so much Ryan for the wonderful feedback! Providing friendly, reliable service and a smooth ordering experience is what we strive for every day, so it means a lot to know we delivered that for you.