ai-pro.org

We're truly sorry you feel this way and we take your concerns seriously. We genuinely want to understand what happened so we can make this right. Could you please help us by sharing: • Your AI-PRO.org account email • What specifically made you feel this was a scam? (e.g., Did you not receive platform access? Is your refund delayed? Were you charged unexpectedly? Did a platform not work as advertised?) This information will help us investigate your account immediately and determine next steps. Please reply here or contact our support team at [email protected], and we'll prioritize your case.

We take your concerns seriously and want to address them directly. We are not posing as Claude—we are AI-PRO, a third party aggregator offering access to multiple AI models including Claude. We operate legally and transparently. We're here to help resolve this immediately: Please reply with your account email, and we'll process your request right away. You can also manage payment settings https://start.ai-pro.org/manage-account, or contact us at [email protected] or 1-888-213-9008. Refund: If you were charged and wish to dispute this, we'll process a refund promptly. Please provide your order/transaction details. Account Closure: We can fully close your account if requested. Important clarification: • We do not impersonate Claude or Anthropic • We have clear terms of service outlining our business model We understand your frustration and want to resolve this. If you have specific concerns about how your signup occurred or what led to this experience, please share them so we can address the root issue. We're committed to making this right.

Thank you for taking the time to share your feedback. We sincerely apologize for the confusing experience you had during signup. We understand your concerns and want to clarify an important point: We do not intercept signups to Claude. If you were attempting to sign up directly with Anthropic/Claude, we're sorry the process felt unclear. We are a third party aggregator offering access to multiple AI models, including Claude, and we work transparently within legal agreements with model providers. Here's how we can help you: Refund: We're happy to process a refund. Please reply with your account email and order details, and we'll prioritize this within 2 business days. Support: You can also email us directly at [email protected], and we typically respond within 24 hours. We appreciate the opportunity to resolve this.

We’re very sorry for the frustration you experienced with both our billing process and the support experience. We know how disruptive billing issues can be, and we didn’t meet your expectations. We reviewed your ticket and investigated the concern you raised. During the support interaction, there was some confusion around trial usage, and our representative spent additional time working to clarify what was happening with your account. We understand that this wasn’t the clear, efficient resolution you were expecting. Regarding billing and access: your subscription has been cancelled effective July 20, 2026 . As of your cancellation date, you will not be charged further . We appreciate you giving us the opportunity to make this right. If you believe there was an incorrect charge, please reply with any payment details/receipt information and we’ll investigate that immediately.

We apologize for this experience and take your concern seriously. We'd like to help investigate this right away. Could you please provide us with: 1. When did charges begin? 2. What payment method was used? 3. How many charges occurred? 4. Any sign-up confirmations or emails? Once we have these details, we'll be able to look into this further. You may also contact us directly at [email protected]. Thank you.

We're sorry to hear about your experience. To clarify, AI-Pro does not intercept or redirect signups for other services. As a gesture of goodwill, we've issued a full refund (please check your inbox since we sent you an email), and we wish you all the best.

Hi, we understand how concerning that can feel. Some payment processors use automatic card-updater services, which can carry an active subscription over to a new card. We’d be happy to help sort this out. For starters, please share the email address you used to register so we can locate your account and make sure everything is properly resolved.

Hi there, we're sorry if the website didn't feel intuitive and easy to use for you. We definitely appreciate your feedback. To make up for this, we've refunded your $97 payment in full. Please expect that amount to show up in your account in the next 5-15 business days (this still depends on your bank's processing time).

Hi there, apologies for the delay in our response. Totally understand mistakes were made, and we have rectified them for you. Let us know if there's anything else we can assist you with.

Hi, we're really sorry to hear about how the experience soured on you. AI-Pro is an independent platform and is not affiliated with Claude, and we understand how that misunderstanding could lead to expectations not being met. Our subscription includes access limits depending on plan tier, and we really appreciate you taking the time to share your thoughts as we continue working to improve clarity and user experience.

We’re genuinely sorry the experience was not what you expected, especially regarding the annual subscription, the impression that the service was directly affiliated with Claude, and the quality of the responses you received. We understand why that would be frustrating, and we truly appreciate you taking the time to share this feedback with us.

We’re sorry to hear the experience didn’t meet your expectations and for any confusion around the product and its capabilities. A refund has already been processed, but we appreciate the feedback and will take it into account as we continue improving clarity around our offerings.

Hi there, Brad. We're sorry to hear how frustrated you are about your experience, but we're unable to find an AI-Pro account using your name. If you're indeed getting charged for AI-Pro, please send us an email at [email protected] so we can sort things out for you.

Hi there, we totally appreciate your patience. We have responded to your email again and processed your refund and cancellation request accordingly. Do let us know if there's anything else we can do for you.

Hi there, we understand you were under the impression that you've cancelled your service. We've already investigated your account, and there wasn't any evidence of such an attempt. In any case, we have deactivated your plan and refunded your monthly payment as recompense.

Hi there, we apologize for what happened. It looks like a duplicate plan was created by accident on our system. We have sent an email and corrected this by removing all plans connected to your card and refunding the unwanted charges.

Hi, it seems like there may be a misunderstanding. When you sent us a refund request, we promptly deactivated your subscription and informed you of this prior to your decision to delete your account. Everything is already in the clear, and no further charges will be applied to your payment method.

We’re sorry for any confusion. We do not offer a free 14-day trial, and there are no hidden charges on our site. We also have a cancellation option on our website. Please reach out to our support team once again at [email protected] so we can review the charge and help resolve this for you.

We’re sorry for any confusion caused by your accidental purchase and appreciate your patience. We want to let you know that we've responded to your email and refunded your payment.

Hi, we genuinely apologize for what happened. To make up for this, we've responded to your email and refunded the unwanted charge.